[Skip to content](https://www.t-mobile.com/news/press/t-mobile-makes-text-to-give-available-to-help-those-affected-by#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Makes ‘Text to Give’ Available to Help Those Affected by Tennessee Wildfires November 30, 2016  2 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn __Bellevue, WA – December 1, 2016 –__ T‑Mobile is promoting ‘Text to Give’ to help those affected by disasters like the wildfires in Tennessee and countless other crises. Customers can help by texting “REDCROSS” to 90999 to make a $10 donation. Text messaging charges will not apply, and the one-time donation will show up on their next T‑Mobile bill. All donations will assist the American Red Cross in preparing for, responding to and helping people recover from disasters big and small. Here are some important steps people can take to increase their chances of connecting with loved ones during an emergency: - __Conserve phone battery life__ by utilizing your phone’s power-save mode. Also consider reducing screen brightness, turning off location-based services when they’re not being used, and limiting app usage and downloads. - __Send a text__ instead of calling. Text messages are more likely to get through during high usage periods since texts require fewer network resources. - __If you need to make a call, keep it short__ so others can also get through. The number of calls spikes during emergencies; try to limit conversations and keep the network available for all to use. - __Make sure emergency contacts are updated on your phone.__ - __Use Wi-Fi calling__ if cellular service is not available. Wi-Fi calling allows T‑Mobile customers with capable devices to text and make and receive voice calls via any Wi-Fi connection. - __For iOS__ go to *Settings > Phone > Wi-Fi Calling*. - __For Android__ go to *Settings > More Connection Settings > Wi-Fi Calling*. \##### __Media Contact__ T‑Mobile US Media Relations [MediaRelations@t‑mobile.com](mailto:MediaRelations@t-mobile.com) Tags[Consumer](https://www.t-mobile.com/news/archive/consumer)[Giving Back](https://www.t-mobile.com/news/archive/giving-back)[Relief](https://www.t-mobile.com/news/archive/relief) ## Related Stories [More Stories](https://www.t-mobile.com/news/stories) [ \ NetworkPress Release \ __T‑Mobile Activates T-Satellite and Mobilizes Network Teams as Tropical Storm Lala Approaches Hawaiʻi (Updated 8/16/26 AM)__ \ August 14, 2026|7 min read](https://www.t-mobile.com/news/network/t-mobile-activates-t-satellite-and-mobilizes-network-teams-tropical-storm-lala-hawaii) [ \ NetworkPress Release \ __T‑Mobile Supports Spokane as Devastating Fires Impact Region (Updated 8/18)__ \ August 02, 2026|7 min read](https://www.t-mobile.com/news/network/t-mobile-supports-spokane) [ \ CommunityPress Release \ __Severe Weather is Here: How T‑Mobile Is Helping People Stay Connected__ \ June 11, 2026|2 min read](https://www.t-mobile.com/news/community/severe-weather-is-here-how-t-mobile-is-helping-people-stay-connected) [ \ CommunityPress Release \ __Before, During and After: How T‑Mobile Shows Up for First Responders and Communities Across America at Every Stage__ \ May 19, 2026|7 min read](https://www.t-mobile.com/news/community/how-t-mobile-shows-up-for-first-responders-across-america)