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Lucid Drone Technologies Taps T-Mobile to Power Commercial Cleaning Drones

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T-Mobile Smokes the Competition, Reaching 1 Million Fixed Wireless Customers Just a Year After Commercial Launch

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T-Mobile Increases Access to 5G Home Internet Across the South

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T-Mobile and Disney StudioLAB Team Up to Advance Storytelling Innovation Using 5G

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T-Mobile Unleashes Innovators to Drive 5G Forward

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Nokia, Palo Alto Networks Join 5G Open Innovation Lab to Further Catalyze Next-Generation Edge, 5G enterprise solutions; 12 New Startups Chosen for Spring Program

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Empowering Students to be Future Leaders

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T-Mobile Dominates in New 5G Studies and Advances 5G with Carrier Aggregation

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T-Mobile U.S. the Lead 5G Launch Partner for Qualcomm Technologies Snapdragon Spaces in North America

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nr-article-T-Challenge-10-19-21 - T-Mobile Newsroom

Let’s Change the Way We Shop. Deutsche Telekom and T-Mobile U.S. Launch T-Challenge for 5G XR in Retail

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nr-article-5G-Research-Kansas-University-Nursing-School-9-14-20 - T-Mobile Newsroom

T-Mobile Kicks-Off 5G Research Challenge with University of Kansas to Transform the Future of Nursing

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These six startups are building immersive AR applications on T-Mobile’s 5G network using the Snapdragon Spaces XR Developer Platform

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T-Mobile (NASDAQ: TMUS) today kicked off its <a href="http://t-mobileaccelerator.com/">T-Mobile Accelerator</a> program working with startups, developers and entrepreneurs building immersive experiences for AR smart glasses using T-Mobile 5G and the Snapdragon Spaces™ XR Developer Platform. As the lead 5G launch partner in North America for Snapdragon Spaces, T-Mobile Accelerator is working to fuel 5G innovation for AR smart glasses leveraging heads-up displays, spatial awareness and computer vision across the gaming, entertainment, education, wellness, fitness and travel and hospitality industries.

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“Smart glasses will completely change how we connect and experience the world around us,” said John Saw, EVP of Advanced & Emerging Technologies at T-Mobile. “With T-Mobile 5G we have the capacity and performance needed to power high-bandwidth, immersive AR experiences for smart glasses, but it’s the developers and entrepreneurs that will bring these new applications to life.”

Today’s new T-Mobile Accelerator participants include:

Beem (London, England).  Beem is a software platform that enables live and on-demand communication using real humans in Augmented Reality. (<a href="https://www.beem.me/">https://www.beem.me/</a>)

Krikey (San Francisco, CA).  Krikey is an Augmented Reality gaming and social media app. In 2020, Krikey launched their first action-adventure game, Yaatra. In 2021, Krikey launched Krikees - custom 3D Avatars. In 2022, Krikey launched Avatar NFTs. The Krikey app is ranked in the Top 50 Social Apps on Google Play India. (<a href="https://krikey.com/">https://krikey.com/</a>)

Mawari (Tokyo, Japan). Mawari, Inc. is a pioneer in cloud rendering and streaming technology for interactive AR experiences. Mawari provides an AR-focused streaming SDK that renders 3D content in the cloud and delivers it efficiently to devices. (<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmawari.io%2F&data=05%7C01%7CAdrienne.Norton%40t-mobile.com%7C9cd8517537814556654108da33906fbe%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637878992681911446%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=nAXC0O1GzcipoQkxCJvHR23cN2M3Arok%2Bvpvb%2FN%2Fl8Q%3D&reserved=0">https://mawari.io/</a>)

Mohx-Games (Eau Claire, WI).  Mohx-games is a company focused on creating the most advanced and immersive augmented reality gaming and entertainment experiences possible. Its vision is to bring people together through a new layer of reality. (<a href="https://mohx-games.com/">https://mohx-games.com/</a>)

Pluto (Seattle, WA).  Pluto’s purpose is to help humanity transcend physical location. Pluto VR offers shared presence communication through virtual and augmented reality technology. PlutoSphere lets you stream high-end PC VR games without needing a computer, lowering the cost of entry for XR opening it up to a wider audience. (<a href="https://www.pluto.app/">https://www.pluto.app/</a>)

VictoryXR (Davenport, IA).  VictoryXR’s goal is to bring a more immersive way for students to learn through virtual and augmented reality. Since VictoryXR’s founding in 2016, online education has rapidly grown in the United States and across the globe. They offer immersive classrooms and campuses through virtual reality, including programs for K-12 as well as Higher Education. They help create both synchronous and asynchronous learning solutions with VictoryXR Direct and VictoryXR Academy. (<a href="https://www.victoryxr.com/">https://www.victoryxr.com/</a>)

According to industry analyst firm GlobalData, AR technology has the potential to replace the smartphone as the primary connected device users carry around, and AR will be a critical component of the metaverse. GlobalData found that the worldwide AR market was worth nearly $7 billion in 2020, and GlobalData forecasts that it will reach $152 billion by 2030.

To help build the ecosystem of AR applications for smart glasses, T-Mobile engineers and business leaders will work directly with T-Mobile Accelerator participants as they develop, test and bring to market new AR products and services.  Experts from Qualcomm Technologies will also provide support for solutions built on the Snapdragon Spaces platform. The T-Mobile Accelerator Snapdragon Spaces program kicks off today and new participants will join on a rolling basis.

With <a href="https://www.qualcomm.com/products/features/snapdragon-spaces-xr-platform">Snapdragon Spaces</a>, developers can receive resources to create immersive consumer and enterprise AR applications. The platform enables developers to build 3D applications for AR smart glasses from scratch, or simply add headworn AR features to existing Android smartphone applications for a unified, multi-screen experience between the smartphone screen in 2D and the real world in 3D.

T-Mobile Accelerator participants will use Lenovo ThinkReality A3 augmented reality smart glasses – the first device to support Snapdragon Spaces.

T-Mobile 5G, A Platform for Innovation

With its leading 5G network as the foundation, T-Mobile fuels innovation and helps build the 5G ecosystem with a number of initiatives in addition to T-Mobile Accelerator. Its newly unveiled <a href="http://techexperience.com/5G-Hub">Tech Experience 5G Hub</a> is a 24,000 square foot innovation space where entrepreneurs and partners can tap into 5G working alongside T-Mobile engineers. The Un-carrier also operates the <a href="http://www.t-mobile.com/ventures">T-Mobile Ventures</a> investment fund and it is a co-founder of the <a href="https://5goilab.com/">5G Open Innovation Lab</a>.

T-Mobile Accelerator serves as a hub for driving ideas, innovation and action. Focused on collaborative experiences for growth, it delivers year-round programming and activities, including entrepreneurial and tech community engagements, expert speakers and mentorship sessions. Since its inception, the T-Mobile Accelerator has worked with 80 startup companies that have raised an aggregate of over $190 million with 78% of the alumni companies still in business today.

Follow T-Mobile’s Official Twitter Newsroom <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FTMobileNews&data=02%7C01%7CGina.Cohen3%40T-Mobile.com%7C99a364c68ae74ac2a38508d7a6aa2b95%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637161122116110118&sdata=EmvFbas31iO9vDTPE5udP5OqKFD%2FYropl5DHQhnsqaE%3D&reserved=0">@TMobileNews</a> to stay up to date with the latest company news.

Snapdragon and Snapdragon Spaces are trademarks or registered trademarks of Qualcomm Incorporated.

Snapdragon Spaces is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.

About T-Mobile

T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="http://www.t-mobile.com/">http://www.t-mobile.com</a>.

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T-Mobile Accelerator Kicks Off Program to Build 5G AR Experiences for Smart Glasses with Snapdragon Spaces - T-Mobile Newsroom

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T-Mobile Accelerator Kicks Off Program to Build 5G AR Experiences for Smart Glasses with Snapdragon Spaces

Industrial Spraying Drones + IoT connectivity can reduce risk and cut costs for exterior cleaning

What’s the news: Lucid Drone Technologies has chosen T-Mobile as the exclusive provider of IoT connectivity and management for their growing fleet of industrial spraying drones that provide commercial cleaning services.

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Why it matters: Maintenance teams that wash exterior windows and perform exterior cleaning of commercial facilities face risk of injury and high insurance and equipment fees. Drone technology, paired with T-Mobile's industry-leading network, has the power to help keep these people safe and save money.

Who it’s for: Property management and facility maintenance firms and companies looking for IoT solutions to deliver real-world benefits and improve customer experiences.

BELLEVUE, Wash. and CHARLOTTE, N.C. — April 25, 2022 — Today, T-Mobile (NASDAQ: TMUS) announced that Lucid Drone Technologies has chosen the Un-carrier to be the exclusive provider of IoT connectivity and management for their fleet of industrial spraying drones. Together, Lucid Drone Technologies and T-Mobile are collaborating to put maintenance teams and exterior cleaning companies out of harm’s way using drone technology for high-risk facilities maintenance work like exterior soft-wash cleaning and high-rise window washing. The companies also plan to leverage T-Mobile's industry-leading 5G network in the future to fly drones beyond line-of-sight and power more data-intensive capabilities like video streaming.

A game changer for safety of maintenance teams Commercial property management firms and developers make significant investments to keep maintenance teams safe. Expensive liability insurance premiums and equipment fees have facilities leaders looking for new and cost-effective solutions. Enter industrial spraying drone pioneer Lucid Drone Technologies and the Un-carrier to deliver a game changer — drones equipped to clean exterior building surfaces and windows.

The next generation of Lucid Drone Technologies industrial spraying drones, powered by T-Mobile for Business, can perform exterior washing for commercial building surfaces and windows, including outdoor stadiums and arenas, hotels, and university structures. That means maintenance teams can steer clear of some high-risk tasks, keeping them safer and focused on other mission critical work.

IoT driving the future of industrial spraying drone technology T-Mobile’s network powers critical capabilities for Lucid Drone Technologies industrial spraying drones such as real-time sharing of flight data, battery utilization information, hardware diagnostics, and delivery of firmware and software updates. Additionally, T-Mobile Control Center will give Lucid Drone Technologies the ability to view and manage the connectivity of their industrial spraying drones. With the automation and provisioning capabilities of T-Mobile’s IoT platform, Lucid Drone Technologies can easily accelerate deployment of their growing fleet. Lucid Drone Technologies will have near real-time visibility to all their industrial spraying drones with the ability to monitor network conditions and device behavior with T-Mobile Control Center.

Initially, T-Mobile for Business will deliver 4G LTE connectivity to Lucid Drone Technologies industrial spraying drones, providing a reliable connection nationwide. Lucid Drone Technologies expects to utilize the Un-carrier's 5G network in the near future for advanced use cases such as network operations center access, live streaming video and remote piloting. As Americas largest and fastest 5G network T-Mobile is poised to push IoT to its full potential and catapult adoption — paving the way for new drone applications that rely on low-latency, high-speed data, and real-time location and proximity-based services.

"At Lucid Drone Technologies, we are committed to providing robotic solutions that allow our customers to complete jobs that were once dull, dirty, and dangerous in a safer, faster, and smarter way,” said Andrew Ashur, CEO, Lucid Drone Technologies. “T-Mobile not only allows us to provide our customers with the highest quality of real-time support and connectivity today, but they also have impressive 5G capabilities that allow us to push the frontier limits of responsible robotics."

“Lucid Drone Technologies is a great example of a customer using originality and new technology to solve complicated problems,” said Callie Field, President, T-Mobile Business Group. “It’s not very often that you get to collaborate with these kinds of thinkers, and we’re thrilled to have the opportunity to offer our technology to help bring their vision to life.”

To learn more about Lucid Drone Technologies, visit: <a href="https://www.luciddronetech.com">www.luciddronetech.com</a>

For more information about IoT from T-Mobile for Business, go to: <a href="http://www.t-mobile.com/business/solutions/iot" target="_blank" rel="noreferrer noopener">www.t-mobile.com/business/solutions/iot</a>

Fastest based onmedian, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q1 2022. Ookla trademarks used under license and reprinted with permission.

About T-Mobile T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="https://www.t-mobile.com/">https://www.t-mobile.com</a>.

About Lucid Drone Technologies Lucid Drone Technologies is a Charlotte, NC-based robotics company that currently designs and builds industrial spraying drones for labor-intensive jobs. Lucid Drone Technologies was started in 2018, and set out to provide a Safer, Faster, and Smarter alternative to traditional dull, dirty, and dangerous jobs.

Lucid Drone Technologies has chosen T-Mobile as the exclusive provider of IoT connectivity and management for their growing fleet of industrial spraying drones that provide commercial cleaning services.

Lucid Drone Technologies Taps T-Mobile to Power Commercial Cleaning Drones - T-Mobile Newsroom

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T-Mobile has expanded 5G Home Internet to 10 million more households. The service is now available to more than 40 million households nationwide on T-Mobile’s award winning 5G network.

Bellevue, Washington — April 20, 2022 — T-Mobile Home Internet Goes Platinum! T-Mobile (NASDAQ: TMUS) today announced that, very early this month, the company welcomed its 1 millionth Home Internet customer, remarkable growth just one year after <a href="https://www.t-mobile.com/news/un-carrier/t-mobiles-next-un-carrier-move-5gforall">launching the service commercially</a>. In addition, thanks to T-Mobile’s unrivaled 5G network expansion, 10 million additional homes nationwide are now eligible for 5G Home Internet, bringing the total number of eligible households to more than 40 million, all covered with 5G.

“T-Mobile’s remarkable growth in broadband – a market that’s full of big behemoth corporations – just underscores how hungry customers are for a real alternative to the Carriers and the Landline ISPs,” said Mike Sievert, T-Mobile CEO. “We launched into broadband last year with a radically new value prop that’s completely disrupted this category, and now, with a household footprint that’s millions larger than the nearest fixed wireless competitor. And we are just getting started. There’s more Un-carrier disruption on the way.”

Even before today’s news, T-Mobile was already the fastest growing broadband provider in America. In the most recent quarter available, the fourth quarter of 2021, T-Mobile added more broadband customers than any other provider in the country. More than Comcast, Charter, Cox, Verizon or AT&T … more than anyone, underscoring just how compelling 5G Home Internet is. The Un-carrier is putting Landline ISPs on notice, expecting to have 7 to 8 million fixed wireless customers by 2025.

Year after year, ISPs have ranked dead last in customer satisfaction, according to the American Customer Satisfaction Index. And it’s no surprise why. ISPs have been having their way with customers for years, doing things like jacking up rates, delivering terrible customer service and adding bogus fees and equipment rentals on top of the monthly rate. And they’ve gotten away with it because customers have so few choices. Today, more than 40 million Americans have <a href="https://broadbandnow.com/research/fcc-broadband-overreporting-by-state">no access</a> to high-speed home broadband. And nearly 15 percent of households have no choice … <a href="https://www.highspeedinternet.com/resources/why-can-i-only-get-a-few-internet-providers#ref1">only one option</a>. In rural areas, that jumps to nearly 35 percent. People are desperate for another option.

With 5G Home Internet, T-Mobile is creating more choice and competition for millions of homes nationwide. And with T-Mobile, broadband is different.

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To learn more or to see if T-Mobile Home Internet is available at your address, visit <a href="http://www.t-mobile.com/isp">www.t-mobile.com/isp</a>.

Limited time offers; subject to change. Not available in all areas; customers ineligible for 5G Home Internet may be eligible for 4G LTE Home Internet During congestion, Home Internet may notice speeds lower than other customers due to data prioritization. For use only with T-Mobile Gateway for in-home use at location provided at activation.  Credit approval required for postpaid Home Internet. AutoPay: $5/mo. discount may not reflect on 1st bill. Regulatory fees included in monthly service price for qualifying accounts. If canceling postpaid Home Internet service (gateway included), return gateway or pay up to $370 (up to $750 for business gateway).

About T-Mobile T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: https://www.t-mobile.com.

T-Mobile Smokes the Competition, Reaching 1 Million Fixed Wireless Customers Just a Year After Commercial Launch - T-Mobile Newsroom

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A new independent report from Ookla shows T-Mobile continues to be the network leader  for U.S. wireless customers 

BELLEVUE, Wash. — April 18, 2022 — T-Mobile (NASDAQ: TMUS), the most awarded 5G network in the country, has earned yet another win. Today’s new independent third-party report published by Ookla® shows T-Mobile is the fastest overall wireless provider in the U.S. with the most consistent speeds.  In addition, T-Mobile ranks #1 for fastest median 5G download speeds and it has the most available 5G network in the country.

“Our early bet and two-year lead in mid-band 5G continues to pay off giving T-Mobile customers the fastest, most available 5G network in the country,” said Neville Ray, President of Technology at T-Mobile. “Our 5G network is delivering a powerful performance boost and it’s resonating, with over 40% of our customers now using a 5G device, accounting for more than HALF of our network traffic. And we’re just getting started - this leading network experience will continue to improve as we accelerate our 5G build this year and beyond.”

In Ookla’s Q1 Speedtest® Global Index Market Analysis United States <a href="https://www.speedtest.net/global-index/united-states">report</a> measuring nationwide network performance, T-Mobile took the top spot for Overall Speed, Highest Consistency, Fastest 5G Speed and Best 5G Availability. Since the Q4 2021 report, T-Mobile’s overall median network speed increased 30%. And its 5G network in Q1 continued to hold its #1 ranking in speed with median downloads clocking in at more than 191 Mbps. T-Mobile’s 5G network also ranked #1 in Availability, and Ookla found that 65% of T-Mobile customers spent the majority of their time on 5G – that's nearly double Verizon.

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At the state level, during Q1 2022 T-Mobile was the fastest mobile provider in 42 states. And at the city level, T-Mobile was the fastest provider in 78 of the 100 most populous cities in the U.S.

T-Mobile’s industry-leading 5G speed and coverage is only getting better. The Un-carrier’s Extended Range 5G covers nearly everyone in the country – more than 310 million people across 1.8 million square miles. More than 210 million people nationwide are covered with super-fast Ultra Capacity 5G, and T-Mobile expects to cover 260 million in 2022 and 300 million next year.

For more information on T-Mobile’s network, visit <a href="https://www.t-mobile.com/coverage/4g-lte-5g-networks">T-Mobile.com/coverage</a>.

Follow T-Mobile’s Official Twitter Newsroom <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FTMobileNews&data=02%7C01%7CGina.Cohen3%40T-Mobile.com%7C99a364c68ae74ac2a38508d7a6aa2b95%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637161122116110118&sdata=EmvFbas31iO9vDTPE5udP5OqKFD%2FYropl5DHQhnsqaE%3D&reserved=0">@TMobileNews</a> to stay up to date with the latest company news.

5G:Some uses may require certain plan or feature; see T-Mobile.com. Fastest based onmedian, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q1 2022. Ookla trademarks used under license and reprinted with permission.

T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="https://www.t-mobile.com/">https://www.t-mobile.com</a>.

A new independent report from Ookla shows T-Mobile continues to be the network leader for U.S. wireless customers

Fastest. Most Available. T-Mobile 5G Tops Another Industry Report - T-Mobile Newsroom

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Fastest. Most Available. T-Mobile 5G Tops Another Industry Report

Worldwide competition showcases innovative ideas for 5G-powered Extended Reality solutions that transform the retail experience both in-store and at home 

Our <a href="http://www.telekom-challenge.com">T-Challenge</a> finalists are here, and they’re bringing forth bold new ideas for virtual stores, next-gen retail products and services, store avatars, digital twins and other XR technologies that could change the way we shop.

T-Mobile US and T-Labs, Deutsche Telekom’s research and development unit, have teamed-up to launch T-Challenge, a worldwide competition for startups, developers, researchers and designers to showcase innovative research and solutions for how 5G networks and Extended Reality (XR) technology can transform the retail industry. T-Challenge is designed to fuel new innovations in how consumers shop, with immersive XR experiences in stores, at home and on the go.

Finalists Head to Germany in June

The following 20 finalists are now in the second phase of the competition and will continue to refine their solutions in preparation for an all-expenses paid trip to Bonn, Germany, this June where they will present their solutions to top leaders at Deutsche Telekom and T-Mobile US. Six winners of the T-Challenge will split over half a million US dollars in prize money. Winners will also have the opportunity for their solutions to be featured in T-Mobile and Deutsche Telekom retail stores in Europe and the US. 

Solution Development Category – New XR Products

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Rooom - Jena, Germany - <a href="http://www.rooom.com">www.rooom.com</a>

MagentaVerse: XR Experience Platform for Service, Sales, Training, Collaboration & Support

The MagentaVerse will be a Mixed Reality experience world, consisting of multiple 3D spaces that can be used to showcase the Telekom and T-Mobile brand and products in an innovative way. Using numerous collaboration tools, MagentaVerse will extend the physical sales area in the store to a virtual space and create a hybrid experience to merge realities.

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Arilyn Oy - Helsinki, Finland - <a href="http://www.arilyn.com">www.arilyn.com</a>

IoT Verse, a Virtual Online Showroom for IoT Products and the Future of IoT

IoT Verse is a home-like Virtual Showroom, where the user can experience various consumer IoT solutions in an immersive way. IoT products and smart home solutions are still abstract concepts for many consumers. Presenting IoT products in a clear, tangible way helps the consumer to understand the possibilities of IoT and be inspired.

SightCall - Frankfurt, Germany - <a href="http://www.sightcall.com">www.sightcall.com</a>

AR Self-Service with Visual Remote Support

SightCall allows retailers to swiftly develop and deploy truly helpful AR/AI-based self-service solutions that excite customers. This solution drives engagement and empowers customers to truly help themselves with expert knowledge made scalable with Face2Face help only a click away at any time.

Graffiti - Marseille, France - <a href="http://www.graffiti.ai">www.graffiti.ai</a>

Augmented Retail Shopping

When shopping in store, customers expect the same level of information and service as when shopping online. Graffiti allows a new hybrid retail experience by enriching physical products with digital features. By simply pointing their smartphone at a product, customers can access specs, filters, reviews and more.

DeepBrain AI - Seoul, Korea - <a href="http://www.deepbrainai.io">www.deepbrainai.io</a>

Conversational Human-Like AI Avatar

DeepBrain AI creates digital twin avatars that express the same appearance, voice, accent and behavioral movement as real people. With this video synthesis technology, customers can either easily create videos by typing text, or by speaking to digital twins in real time, which will enable enterprises to engage their customers more efficiently and humanly.

Techsee - Tel Aviv, Israel - <a href="http://www.techsee.me">www.techsee.me</a>

Augmented Reality and AI Customer Visual Journeys

TechSee’s blend of AI and self-service automation provides a seamless omnichannel customer experience at every touchpoint. From initial sale to post-purchase support or issue resolution, TechSee guides consumers and sales and support teams in fast and efficient interactions.

MetaVRse - Toronto, Canada - <a href="http://www.metavrse.com">www.metavrse.com</a>

5G Powered Volumetric Sales Support in Virtual Stores

The Mall of the Metaverse provides the tools, technology and team to build brand and shopping experiences for the largest digital land expansion in history…with less time and money than it takes to get real world permits for construction. The Mall is a 100-floor tower with a total of 100M sq ft of development space aimed at becoming the number one retail and entertainment destination in the Metaverse.

Animatico - Zürich, Switzerland - <a href="http://www.animati.co">www.animati.co</a>

Interactive and Intelligent Retail Avatars for Emotional Customer Engagement

Retail stores can increase customer engagement and activation through an interactive avatar. The avatar placed in a digital screen will proactively approach customers, educate them about products and support them in a gamified way.

2Cimple - Dallas, USA - <a href="http://www.2cimple.com">www.2cimple.com</a>

Recycling Old Phones - Customer Journey from XR to Metaverse in a Hybrid Retail Environment

2Cimple is proposing a climate-based use case within a Nano Game to show how a Hybrid XR environment can improve customer engagement at home and enhance the shopping experience inside retail stores while experiencing Web3 technologies such as crypto, NFTs and the metaverse.

Doob - Düsseldorf, Germany - <a href="http://www.doob.eu">www.doob.eu</a>

Lifelike Avatars for XR Applications

Stores can engage customers with lifelike avatars for a new digital lifestyle in XR-applications. This 3D self-service scanner is a world first and offers an entertaining in-store customer experience. Featuring interactive games and simple user guidance, every customer can step into 3D and have fun with their exclusive avatar.

Concept & Design Creation Category – Future Prototype XR Experiences

Golem Digital - Graz, Austria - <a href="http://www.golemdigital.com">www.golemdigital.com</a>

ByeByeQ: In Store XR Booths Decrease Customer Wait Times

Retail stores can increase service capacity during peak times by connecting busy stores’ customers to idle stores’ employees through XR video calling. Any two stores are equipped with an XR communication booth. This acts as an additional service counter for the client in one store, with the service employee in the other.

VRdirect - Munich, Germany - <a href="http://www.vrdirect.com">www.vrdirect.com</a>

Virtual Telekom Flagship Store

The Virtual Telekom Flagship Store virtualizes existing offline processes by creating a new VR shopping concept for customers. Through interactive features, the Virtual Flagship Store combines the personal experience of a physical store with the convenience of online shopping.

Tawny.ai - Munich, Germany - <a href="http://www.tawny.ai">www.tawny.ai</a>

The Emotional Companion Creating Digital Empathy in Video-Based Customer Interactions

The shift to digital services helps to serve customers more efficiently. However, excellence in customer service is founded on empathy, and we must therefore personalize digital CX technologies. This solution creates an emotional companion by applying TAWNY emotion recognition technology to add an empathic layer to digital interactions.

YONA - Köln, Germany - <a href="http://www.yona.app">www.yona.app</a>

YONA Customer Experience

Accompany your consumers during their whole customer lifecycle with AR, starting in the store with a personal shop assistant which assures a high quality of service. This is followed by digital customer engagement via AR photo-booths, along with digital and interactive manuals on products and packaging.

CALLSTR - Berlin, Germany - <a href="http://www.callstr.com">www.callstr.com</a>

Can you imagine a world where your Store Consultant knows exactly what you are looking for? CALLSTR aims to match your personal needs for conversation to feel understood in a fun way. Your match will take place in an AR environment that you can access from everywhere. Make tomorrow more personal.

shift89 - Paris, France - <a href="http://www.shift89.fr">www.shift89.fr</a>

The Magic WiFi App: Visual WiFi with Augmented Reality on Phones

What happens if you need a fast and reliable WiFi connection at home and you are not a network guru? How do you know what hardware to buy? Where should you place a router in your home? We propose a revolutionary Augmented Reality app to answer those three questions. It will offer telecom customers an inspiring journey and reduce calls to customer care for network installation issues.

Visionaries 777 - Hong Kong, China - <a href="http://www.vz777.com">www.vz777.com</a>

Extended Reality in Stores, Digital Twins and the Metaverse

We believe every store and location should have an AR-ready digital twin that will empower customers to navigate stores through AR/MR in-person or remotely in the Metaverse. Digital twins can in parallel be used internally to optimize human driven processes in training and facility management.

Volume Ltd. - Wokingham, UK - <a href="http://www.volume.ai">www.volume.ai</a>

Touch Free Interactive Surface for In-Store Product Discovery Experience

A no touch spatial computing experience allows customers to explore a virtual product catalogue and be supported by in-store salespeople. This simultaneously allows for deeper product and service discovery while augmenting the salesperson, allowing them to guide multiple customers to the best solution at the same time.

Code University - Berlin, Germany - <a href="http://www.code.berlin">www.code.berlin</a>

Telekom Store AR Art Makeovers Takeovers

We are designing a sponsored competition for XR, VR, AR artists and sculptors to make bespoke installations, digitally remodeling the interiors of specially selected flagship stores. Working from 3D models of shops, artists will create commissioned works for customers to experience in store using XR.

T-Challenge is a worldwide competition designed to fuel new innovations using 5G networks and Extended Reality (XR) to transform the retail industry.

20 Finalists Named for T-Mobile and Deutsche Telekom T-Challenge Using 5G XR in Retail - T-Mobile Newsroom

https://www.t-mobile.com/news/_admin/uploads/2021/10/ntc-T-Challenge-10-19-21.png

20 Finalists Named for T-Mobile and Deutsche Telekom T-Challenge Using 5G XR in Retail

The Un-carrier is leveraging its massive 5G network to bring transformative 5G Home Internet to millions of homes in Alabama, Louisiana, Mississippi and Tennessee.

BELLEVUE, Wash. — March 30, 2022 — Come and get it, y’all. 5G Home Internet from T-Mobile is getting even bigger for states across the South! Today, T-Mobile (NASDAQ: TMUS) announced it’s expanding access to its breakthrough fixed wireless service again, now in more places across Alabama, Louisiana, Mississippi and Tennessee. Across these states, close to 3 million people still have no access or only one choice when it comes to traditional home broadband. Now, T-Mobile Home Internet is available to nearly 3 million more homes in 54 cities across these four states. Today’s news builds on recent expansions in the <a href="https://www.t-mobile.com/news/network/florida-georgia-north-carolina-and-south-carolina-yall-have-even-more-t-mobile-home-internet">Southeast</a>, <a href="https://www.t-mobile.com/news/network/t-mobile-home-internets-bigger-clap-clap-clap-clap-deep-in-the-heart-of-texas">Texas</a> and <a href="https://investor.t-mobile.com/news-and-events/t-mobile-us-press-releases/press-release-details/2022/T-Mobile-Expands-5G-Home-Internet-Across-Indiana-Kentucky-and-Ohio/default.aspx">Midwest</a>, bringing a new option for affordable, reliable home broadband to millions of Americans.

As a result of the pandemic, remote work and learning have increased dramatically, causing data consumption and broadband usage to jump to an all-time high. In 2020, the pandemic drove a <a href="https://openvault.com/ovbi-covid-19-drove-51-increase-in-broadband-traffic-in-2020/">51% spike in broadband traffic</a>, and in 2021, traffic jumped again, <a href="https://openvault.com/wp-content/uploads/2022/03/OVBI_4Q21_Report_FINAL-1.pdf">up 11% from 2020</a>. And virtual experiences are likely to continue in the years to come. By 2025, it is estimated that 36.2 million workers, or <a href="https://www.upwork.com/press/releases/upwork-study-finds-22-of-american-workforce-will-be-remote-by-2025">22% of Americans</a>, will work remotely – an 87% increase from pre-pandemic levels. This shift has made access to reliable home broadband even more crucial than it was prior to the pandemic.

But access isn’t the only problem. For those who do have access to home broadband, they’ve likely been stuck with landline ISPs, which are notorious for things like terrible customer service, bills that skyrocket after the first year, and monthly fees for anything and everything.  In 2020 alone, ISPs charged customers more than $9 billion dollars just in add-on fees. That’s crazy. And T-Mobile is tackling it head on.

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