[Skip to main content](https://www.t-mobile.com#content-main)
[](https://www.t-mobile.com/)
Log in
[](https://www.t-mobile.com/)
Search
Search Submit search query Close out of search
RECENT SEARCH0 recent searches
POPULAR0 popular search suggestions
Categoriesundefined categories
Suggestions0 search suggestions
TOP SUGGESTIONS
- [](https://www.t-mobile.com)
undefined top suggestions
- [Our story](https://www.t-mobile.com/our-story) Our story
- [Un-carrier history](https://www.t-mobile.com/our-story/un-carrier-history)
- [Network & innovation](https://www.t-mobile.com/our-story/network-and-innovation)
- [Awards](https://www.t-mobile.com/our-story/awards)
- [Leadership](https://www.t-mobile.com/our-story/executive-leadership-team)
- [Working together](https://www.t-mobile.com/our-story/working-together)
- [Responsibility](https://www.t-mobile.com/responsibility) Responsibility
- [Governance](https://www.t-mobile.com/responsibility/governance)
- [People](https://www.t-mobile.com/responsibility/people)
- [Communities](https://www.t-mobile.com/responsibility/community)
- [Planet](https://www.t-mobile.com/responsibility/planet)
- [Privacy Center](https://www.t-mobile.com/privacy-center)
- [Legal Center](https://www.t-mobile.com/responsibility/legal)
- [Reporting](https://www.t-mobile.com/responsibility/reporting)
- [Newsroom](https://www.t-mobile.com/news) Newsroom
- Categories
- [Network](https://www.t-mobile.com/news/category/network)
- [Devices](https://www.t-mobile.com/news/category/devices)
- [Un-carrier](https://www.t-mobile.com/news/category/un-carrier)
- [Community](https://www.t-mobile.com/news/category/community)
- [Offers](https://www.t-mobile.com/news/category/offers)
- [Business](https://www.t-mobile.com/news/category/business)
- Newsroom
- [Press](https://www.t-mobile.com/news/press)
- [Stories & blogs](https://www.t-mobile.com/news/stories)
- [Media library](https://www.t-mobile.com/news/media-library)
- [Fact sheets](https://www.t-mobile.com/news/fact-sheets)
- [Media contracts](https://www.t-mobile.com/news/contact-us)
- [Investors](https://investor.t-mobile.com/overview/default.aspx?INTNAV=tNav%3AInvestors) Investors
- [Financial performance](https://investor.t-mobile.com/financials/quarterly-results/default.aspx?INTNAV=tNav%3AInvestors%3AFinancialPerformance)
- [News & events](https://investor.t-mobile.com/events-and-presentations/news/default.aspx?INTNAV=tNav%3AInvestors%3ANewsAndEvents)
- [Stock chart](https://investor.t-mobile.com/stock-info/Stock-Quote--Chart/default.aspx?INTNAV=tNav%3AInvestors%3AStockChart)
- [Corporate governance](https://investor.t-mobile.com/governance/governance-documents/default.aspx?INTNAV=tNav%3AInvestors%3ACorporateGovernance)
- [Resources](https://investor.t-mobile.com/resources/investor-faqs/default.aspx?INTNAV=tNav%3AInvestors%3AResources)
- [Careers](https://careers.t-mobile.com?INTNAV=tNav%3ACareers) Careers
- [Current openings](https://careers.t-mobile.com/jobs?INTNAV=tNav%3ACareers%3ACurrentOpenings)
- [Careers home](https://careers.t-mobile.com/?INTNAV=tNav%3ACareers%3ACareersHome)
- [Culture & benefits](https://careers.t-mobile.com/culture-and-benefits?INTNAV=tNav%3ACareers%3ACultureAndBenefits)
- [Employee login](https://www.myworkday.com/tmobile?INTNAV=tNav%3ACareers%3AEmployeeLogin)
- [Applicant logins](https://tmobile.wd1.myworkdayjobs.com/en-US/External/login?INTNAV=tNav%3ACareers%3AApplicantLogins)
[Support](https://www.t-mobile.com/support/)
Search
Search Submit search query Close out of search
RECENT SEARCH0 recent searches
POPULAR0 popular search suggestions
Categoriesundefined categories
Suggestions0 search suggestions
TOP SUGGESTIONS
- [](https://www.t-mobile.com)
undefined top suggestions
My account
[Log in](https://www.t-mobile.com/signin?state=eyJpbnRlbnQiOiJMb2dpbiIsImJvb2ttYXJrVXJsIjoiaHR0cHM6Ly93d3cudC1tb2JpbGUuY29tL2FjY291bnQvZGFzaGJvYXJkIn0%3D&INTNAV=tNav%3ALogIn) [Back to my account](https://www.t-mobile.com/account/dashboard)
Quick actions
- [Bill pay](https://www.t-mobile.com/bill/summary)
- [Add a line](https://www.t-mobile.com/signin?state=eyJpbnRlbnQiOiJBQUwiLCJib29rbWFya1VybCI6Imh0dHBzOi8vbXkudC1tb2JpbGUuY29tL3B1cmNoYXNlL2RldmljZS1pbnRlbnQifQ&INTNAV=tNav%3AMyAccount%3AAddALine)
- [Upgrade](https://www.t-mobile.com/purchase/shop)
- [Check order status](https://www.t-mobile.com/orders/check-order)
- [Ask the Community](https://www.t-mobile.com/community/?INTNAV=tNav%3AMyAccount%3ACommunity)
more from T-Mobile
- [Wireless](https://www.t-mobile.com/)
- [Business](https://www.t-mobile.com/business)
- [Prepaid](https://prepaid.t-mobile.com/home)
- [Internet](https://www.t-mobile.com/home-internet)
[](https://www.t-mobile.com)
# We're honored to be honored.
T-Mobile is consistently recognized for taking care of its customers and creating a great work environment. We are proud of the hard work our team puts in to build a supportive, welcoming culture that puts our customers first.
## We're honored to be honored.
## #1 from J.D. Power—again.
### #1 for U.S. Wireless Full-Service Customer Care Study, Volume 1
T-Mobile's 17th win
## #1 for U.S. Wireless Full-Service Customer Care Study, Volume 1
### #1 for U.S. Wireless Full-Service Purchase Experience Study, Volume 1
T-Mobile's 4th win
## #1 for U.S. Wireless Full-Service Purchase Experience Study, Volume 1
### #1 for U.S. Wireless Non-Contract Full-Service Purchase Experience Study, Volume 1
(Metro by T-Mobile)
## #1 for U.S. Wireless Non-Contract Full-Service Purchase Experience Study, Volume 1
## The best in wireless. Year after year.
### 2021
- #### FICO
- 2021 FICO Decisions Awards: FICO Industry Vanguard Award
- #### J.D. Power
- 2021 U.S. Wireless Customer Care Mobile Network Operator Performance Study–Volume 1
- #### Ookla
- Q1 Speed Test: T-Mobile has fastest 5G speeds and offers a 5G connection more often than anyone else
- #### OpenSignal
- 5G User Experience Report, April 2021: T-Mobile has fastest 5G upload and download speeds, customers get a 5G signal more often that customers on other networks
- 5G User Experience Report, January 2021: T-Mobile has fastest 5G upload and download speeds, customers get a 5G signal more often that customers on other networks
### 2020
- #### J.D. Power
- 2020 U.S. Wireless Purchase Experience Full-Performance Study – Volume 1
- 2020 U.S. Wireless Customer Care Full-Service Performance Study – Volume 1
- #### Newsweek
- Best Customer Service Companies 2020
### 2019
- #### YouGov
- T-Mobile customers most satisfied throughout 2018
- Un-carrier® customers ranked T-Mobile Highest for Quality in 2018
- #### J.D. Power
- Wireless Purchase Experience
### 2018
- #### OpenSignal
- State of Mobile Networks Report, July 18: Fastest 4G download speeds, fastest download speeds overall, fastest upload speeds, lowest 4G latency and most available 4G
- State of Mobile Networks Report, Jan. 2018: T-Mobile has fastest 4G download speeds, fastest download speeds overall, and most available 4G
- #### US Environmental Protection Agency
- Green Power Leadership Awards
- #### Brandwatch
- Best In-Class Customer Service
- #### Forbes
- World’s Most Valuable Brands
- #### J.D. Power
- Highest ever scores in the industry for Full Service Customer Care (16th consecutive)
- #1 for U.S. Wireless Purchase Experience Studies – Volume 1 for full-service
- #1 for U.S. Wireless Purchase Experience Studies – Volume 1 for non-contract providers
- #1 for U.S. Wireless Customer Care Performance Study – Volume 1 for full-service (15th non-consecutive)
- #1 for U.S. Wireless Customer Care Performance Study – Volume 1 for non-contract providers (Metro by T-Mobile, 5th non-consecutive)
- #1 in U.S. Business Wireless Satisfaction Study
- #### Kiplinger
- Best Phone Plan for Families (T-Mobile Essentials)
- #### Newsweek
- America’s Best Customer Service for Telecommunications (Metro by T-Mobile)
- #### Ookla
- 2018 U.S. Mobile Performance, July 2018: T-Mobile has fastest speeds nationwide, fastest speeds in 31 states and fastest in rural areas
### 2017
- #### HarrisX
- #1 for Overall Customer Satisfaction
- #1 for Likelihood to Recommend
- #### J.D. Power
- #1 in U.S. Business Wireless Satisfaction Study
- #### Ookla
- 2017 U.S. Market Report, Sept. 2017: T-Mobile has fastest speeds nationwide, fastest in more cities and fastest on the most popular smartphones
- #### OpenSignal
- State of Mobile Networks Report, Aug. 2017: T-Mobile has fastest 4G download speeds, fastest download speeds overall, lowest 4G latency and most available 4G
- State of Mobile Networks Report, Feb. 2017: T-Mobile ranks first for 4G download speeds and fastest download speeds overall
- #### YouGov
- #1 Satisfaction score throughout 2017
## A best place to work. Back to back to back.
### Best Place to Work for Disability Inclusion

## Best Place to Work for Disability Inclusion
### Best Workplaces™ for Women

## Best Workplaces™ for Women
### Military Friendly® Employer

## Military Friendly® Employer
### 2021
- #### Comparably
- Best Global Culture
- Best Place to Work in Seattle
- Best Marketing Team
- #### Forbes
- America’s Best Employers
- #### Fortune
- Top 100 Companies to Work For
- #### Glassdoor
- Best Places to Work
- #### Human Rights Campaign
- 100% Score – Corporate Equality Index
- #### Puget Sound Business Journal
- Corporate Champion of the Year
### 2020
- #### CDP
- 'A List' For Climate Change
- #### Comparably
- Best Leadership Teams
- Best Companies for Compensation
- Best Companies for Perks & Benefits
- #### Disability Equality Index
- Best Workplaces for Disability Inclusion
- #### Ethisphere
- World's Most Ethical Companies
- #### Fast Company
- Best Workplace for Innovators
- #### Glassdoor
- Best Places to Work Employees’ Choice Awards
- #### Financial Times
- Top 100 Companies
- #### Forbes
- Corporate Responders
- America's Best Employers
- America's Best Employers for New Graduates
- Best Employers for Diversity
- Best Employers for Women
- JUST 100 Companies
- #### Fortune
- Best Workplaces for Women
- Best Workplaces for Millennials
- Best Workplaces for Diversity
- Top 100 Companies to Work For
- #### Harris Poll
- Essential 100
- #### Human Rights Campaign
- 100% Score Corporate Equality Index
- #### Military Friendly
- Military Friendly Employer
- Military Spouse Friendly Employer
- #### National Association for Female Executives
- Top Companies for Executive Women
- #### Working Mother
- Best Companies for Multicultural Women
- #### Morning Consult
- Fastest Growing Brands
- #### Newsweek
- America’s Best Customer Service
### 2019
- #### Forbes
- America’s Best Place to Work for Diversity
- America's Best Employers
- JUST 100
- #### Fortune
- Top 100 Companies to Work For
- Best Workplaces for Diversity\**
- #### Boston Consulting Group
- 50 Most Innovative Companies
- #### Comparably
- Best Company in Seattle
- Best Company Outlook
- Best Company for Sales
- Best Company for Engineering
- Top CEOs for Women
- Top CEOs for Diversity
- Best Leadership Teams
- Best Companies for Professional Development
- Happiest Employees
- Best Companies for Perks & Benefits
- Best Companies for Compensation
- Best Company Cultures
- Best CEOs
- Best Places to Work for Diversity
- Best Places to Work for Women
- #### Ethisphere
- World’s Most Ethical Companies
- #### Human Rights Campaign
- 100% Score Corporate Equality Index
- #### IGNITE Worldwide
- IGNITE 2019 Community Service Award
- #### Minority Engineer Magazine
- Readers’ Choice Top 50 Employers
- #### Senior Advice.com
- America’s Best Companies for Seniors
- #### Workforce 100
- Top Companies to Work For in HR
- #### Mogul
- Top 10 Best Companies in Retail & E-Commerce for Millennial Women in 2019
- #### Glassdoor
- Employees’ Choice Top CEOs
- Best Places to Work Employees’ Choice Awards
- #### National Organization on Disability (NOD)
- Leading Disability Employer
- #### Dave Thomas Foundation
- Best Adoption-Friendly Workplaces
- #### Military Friendly
- Best Military Spouse Employer
- Military Friendly Brand
### 2018
- #### Benevity
- Corporate Goodness Award Winner
- #### Comparably
- Overall Best Company to Work For
- Best Company for Happiness
- Best Company for Professional Development
- Best Companies for Perks and Benefits
- Best Company for Compensation
- Best Company for Managers
- Best Company for Leadership
- Best Company for Women
- Best Company for Diversity
- Best CEOs for Diversity: John Legere
- Best CEOs for Women: John Legere
- Best CEOs Seattle: John Legere
- Best CEOs: John Legere
- #### Dave Thomas Foundation
- Best Adoption-Friendly Workplace
- #### Ethisphere Institute
- World’s Most Ethical Companies
- #### GeekWire
- CEO of the Year: John Legere
- #### Glassdoor
- Best Places to Work Employees’ Choice Awards
- Highest Rated CEOs for Employees’ Choice Awards
- #### Human Rights Campaign
- 100% Score Corporate Equality Index
- #### Forbes
- Best Employer for New Graduates
- Best Employers for Diversity
- #### Fortune
- Best Workplaces for Diversity
- Best Workplaces for Parents
- Best Workplaces for Millennials
- Great Place to Work: Best Workplaces for Women
- Fortune 100 Best Companies to Work For
- #### Latino Leaders Magazine
- Top 30 Best Employers for Latinos in the Nation
- #### National LGBT Chamber of Commerce (NGLCC)
- Best-of-the-Best Corporation for Inclusion
- #### National Organization on Disability
- Leading Disability Employer
- #### U.S. Business Leadership Network and the American Association of People with Disabilities
- Best Place to Work for Disability Inclusion
- #### US Hispanic Chamber of Commerce
- Corporation of the Year
- #### Workforce 100
- World’s Top Companies for HR
- #### Military Friendly®
- Nation’s Top Military Friendly® Employers
- Designated a top Military Friendly Brand
- Designated a top Military Friendly Company for Supplier Diversity
- Designated a top Military Friendly Company
### 2017
- #### Comparably
- Best Managers at Large Companies
- Top U.S. Companies for Diversity
- Best Team Cultures (Large Companies)
- Best Company Leaders
- Companies with the Best Future Outlooks
- Best Large Companies for Women
- Best CEOs: John Legere
- #### Glassdoor
- Best Places to Work Employees’ Choice Awards
- Highest Rated CEOs for Employees’ Choice Awards
- #### Human Rights Campaign (HRC)
- Corporate Equality Index, Best Place to Work for LGBT Equality
- #### Fortune
- Best Workplaces for Diversity
- Best Workplaces for Parents
- #### Latino Magazine
- 100 Best Places for Latinos to Work
- #### Military Friendly®
- Nation’s Top Military Friendly® Employers
- #### The Talent Board
- 2017 North American Candidate Experience Award
- #### U.S. Business Leadership Network and the American Association of People with Disabilities
- Best Place to Work for Disability Inclusion
- #### Dave Thomas Foundation
- Best Adoption-Friendly Workplace
- #### Ethisphere Institute
- World’s Most Ethical Companies
## Hello! Want to stay logged in?
To keep your accounts safe, you'll be automatically logged out in:
Yes, stay logged in
No, log me out
## Share your screen with an Expert
__Get guided support over the phone or while shopping in-store__
- For your security, personal info, tabs, and notifications are automatically hidden.
- You can stop screen sharing at any time.
- Experts can only see what’s on T-Mobile.com.
- Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen.
By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the
[__T-Mobile Privacy Notice__](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice).
Accept and continue
No thanks
__Next:__ Generate a code to share with your Expert
## Share this code with your Expert
code
Once your code has been successfully entered by your Expert, this window will close and continue to the session.
## Allow screen sharing with your Expert?
Personal and sensitive data is hidden for your security and privacy.
Allow
Don’t allow
## End your session?
Ending your session will stop sharing your screen, but will not end your call.
End session
Continue session
## Your session has ended
Your screen is no longer being shared with your Expert.
OK
Share again
## You are already in an active session
OK
## Your code has expired
Generate a new one to share with your Expert.
Generate new code
## Connect with T-Mobile
- [Instagram](https://www.instagram.com/tmobile/)
- [Facebook](https://www.facebook.com/TMobile)
- [X](https://twitter.com/TMobile)
- [You Tube](https://www.youtube.com/user/TMobile/custom)
- [English](https://www.t-mobile.com)
- [Español](https://www.t-mobile.com)
- ### Contact us
Contact us
- [Contact information](https://www.t-mobile.com/contact-us)
- [Check order status](https://www.t-mobile.com/order-status)
- [View return policy](https://www.t-mobile.com/responsibility/legal/return-policy)
- [Get a rebate](https://promotions.t-mobile.com/?INTNAV=fNav%3AContactUs%3AGetRebate)
- [Find a store](https://www.t-mobile.com/store-locator?INTNAV=fNav%3AContactUs%3AFindStore)
- [Trade-in program](https://www.t-mobile.com/resources/phone-trade-in)
- ### Support
Support
- [Device support](https://www.t-mobile.com/support/phones-tablets-devices)
- [Questions about your bill](https://www.t-mobile.com/support/account)
- [Plans & services](https://www.t-mobile.com/support/plans-features)
- [Activate your prepaid phone or device](https://prepaid.t-mobile.com/home)
- [Refill your prepaid account](https://prepaid.t-mobile.com/direct-to-account)
- [International rates](https://www.t-mobile.com/travel-abroad-with-simple-global)
- ### T-Mobile Wireless
T-Mobile Wireless
- [Cell phone plans](https://www.t-mobile.com/cell-phone-plans)
- [Cell phones](https://www.t-mobile.com/cell-phones)
- [Phone & device deals](https://www.t-mobile.com/offers)
- [5G & 4G coverage map](https://www.t-mobile.com/coverage/coverage-map)
- [How to switch](https://www.t-mobile.com/resources/how-to-join-us)
- ### T-Mobile for Business
T-Mobile for Business
- [Business plans](https://www.t-mobile.com/business/wireless-business-plans)
- [Internet of Things](https://www.t-mobile.com/business/solutions/iot)
[](https://www.t-mobile.com/)
- [About](https://www.t-mobile.com/our-story)
- [Investor relations](https://investor.t-mobile.com/default.aspx?INTNAV=fNav%3AInvestorRelations)
- [Press](https://www.t-mobile.com/news)
- [Careers](https://careers.t-mobile.com?INTNAV=fNav%3ACareers)
- [Deutsche Telekom](https://www.telekom.com/en?INTNAV=fNav%3ADeutscheTelekom)
- [Puerto Rico](https://www.t-mobilepr.com/?INTNAV=fNav%3APuertoRico)
- [Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice)
- [Trust Center](https://security.t-mobile.com/?INTNAV=fNav%3ATrustCenter)
- [Privacy Center](https://www.t-mobile.com/privacy-center)
- [Consumer information](https://www.t-mobile.com/responsibility/consumer-info)
- [Public safety/911](https://www.t-mobile.com/responsibility/consumer-info/safety/9-1-1)
- [Terms & conditions](https://www.t-mobile.com/responsibility/legal/terms-and-conditions)
- [Terms of use](https://www.t-mobile.com/responsibility/consumer-info/policies/terms-of-use)
- [Accessibility](https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy)
- [Open Internet](https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service)
- [Do Not Sell or Share My Personal Information](https://www.t-mobile.com)
- [Licenses & Patents](https://www.t-mobile.com/responsibility/legal/licenses-and-patents)
- [Consumer Health Data Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice.html?INTNAV=fNav%3AConsumerHealthDataPrivacyNotice#health-data-privacy-notice)
- T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG.
- [Instagram](https://www.instagram.com/tmobile/)
- [Facebook](https://www.facebook.com/TMobile)
- [X](https://twitter.com/TMobile)
- [You Tube](https://www.youtube.com/user/TMobile/custom)
© 2026 T‑Mobile USA, Inc.

## Stay up to date with notifications
Get the latest from T-Mobile when you’re using the web. You can opt out any time.
Allow notifications Don't allow

## Get the latest from T-Mobile
Stay up to date with notifications - including offers just for you
Allow notifications Don't allow notifications
## We're honored to be honored.
## #1 for U.S. Wireless Full-Service Customer Care Study, Volume 1
## #1 for U.S. Wireless Full-Service Purchase Experience Study, Volume 1
## #1 for U.S. Wireless Non-Contract Full-Service Purchase Experience Study, Volume 1
## Best Place to Work for Disability Inclusion
## Best Workplaces™ for Women
## Military Friendly® Employer

## Stay up to date with notifications
Get the latest from T-Mobile when you’re using the web. You can opt out any time.
Allow notifications Don't allow

## Get the latest from T-Mobile
Stay up to date with notifications - including offers just for you
Allow notifications Don't allow notifications