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Asian American and Pacific Islander Month: The many pieces of a beautifully complex puzzle

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Accessibility and Inclusion for Future Talent 

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Un-carrier

Shaking Up a Broken Broadband Industry   

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An Ally. A Military Spouse. A Soldier.

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T-Mobile is Helping Americans Tackle Inflation

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Business

T-Mobile&#8217;s Got Big Benefits for Small Businesses All. Month. Long.

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The U.S. Military Creates Great Leaders: T-Mobile Wants to Hire Them  

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Mobilizing for a Thriving Planet on Earth Day, and Every Day

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T-Mobile's Kaylee Kenison, a former Iraq War medic, advocates for veterans who work for The Nature Conservancy and helps connect the organization with veterans through TNC's Veterans in Nature’s Service employee resource group

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Employee Spotlight: How These Magenta Rock Stars Go Green

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Earth Day The Nature Conservancy T-Mobile

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T-Mobile employees are the heart, soul, face and voice of the Un-carrier.

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T-Mobile is growing in customers and employees, which means that there are more opportunities than ever to join the Magenta wave.

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T-Mobile CEO Mike Sievert is celebrating the second anniversary of the company's merger with Sprint, along with its successful approach to doing what the Un-carrier does best: delivering for consumers.

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Network

Let’s Change the Way We Shop. Deutsche Telekom and T-Mobile U.S. Launch T-Challenge for 5G XR in Retail

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The most vibrant nations in the world have always been the most complex.

People from just about every corner of the planet have converged here. All their beliefs, skills, knowledge and values have influenced us to create an America that innovates, leads and extends hands around the world like no other nation in history. That’s the power of our complexity, and it’s what makes us shine bright enough for the whole world to see.

Asian Americans and Pacific Islanders (AAPI) have played many roles in this American complexity for about five centuries. There are too many storylines along too many eras for any one theme or slogan to sum up or celebrate the long, rich and complicated history of Asian and Pacific Islanders in America. Think of all the achievements to celebrate, all the tragedy and sacrifice to memorialize, and all the hope and aspiration that propel us forward.

You can’t tell anything close to the true story of America without the many chapters on Asian Americans and Pacific Islanders, but that’s often what has happened. Too many AAPI contributions to what is American are overlooked or even hidden away, and Americans cannot fully be who we are if we hide pieces of ourselves away.

If you’re wondering what good these “appreciation” or “history” months do – that’s it. They shine a light on the things that make America the vibrant, complex, difficult and beautiful puzzle that it is.

I’m proud that T-Mobile is shining that light for employees all month with workshops, panel discussions and events. At T-Mobile, diversity fuels our Un-carrier spirit, and that spirit drives us to become champions of change for our customers. I hope everyone takes some time this month to learn about and recognize the enormous portion of America’s spirit that is AAPI people!

T-Mobile Advanced and Emerging Technologies EVP John Saw shares his thoughts on the powerful contributions of Asian American and Pacific Islanders and the importance of AAPI Heritage Month.

Asian American and Pacific Islander Month: The many pieces of a beautifully complex puzzle - T-Mobile Newsroom

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As we celebrate Global Accessibility Awareness Day, a T-Mobile intern and participant in the American Association of People with Disabilities’ intern program interviews the President and CEO of AAPD to talk about disability advocacy, accessibility and inclusion for future talent. 

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I walked into my first day of high school in 2015 feeling unconfident, un-liked and unsure of what the future would bring.

My mind raced with crushing doubt. Would I survive academically? Socially? I know high school is a scary rite of passage for most, but throughout my life I was continuously tested for learning disabilities, provided accommodations and sat through countless Individualized Education Plan (IEP) meetings. I was often told aiming within my “abilities” meant solely graduating high school and finding a job. When I argued that I wanted more for myself, I was met with blank stares and shrugs.

I was frustrated not only with my learning challenges, but with the systems in place that prioritized adult decision-makers choosing my educational path instead of asking me. I knew if I did not take ownership of my academic future, it would be decided for me. I took a more decisive role in better understanding the intricacies behind my own IEP and the legislation behind it. This self-advocacy empowered me to feel unafraid to demand what I needed to succeed. I entered college determined to do my part in advocating and supporting fellow students with disabilities.

I began my advocacy work in the most natural of places — in a legislator’s office. I interned for United States Senator Patty Murray’s office during the summer of 2021. There, I got my first glimpse of how real societal change comes to life, and I never would have had this opportunity if it weren’t for the <a href="https://www.aapd.com/">American Association of People with Disabilities</a> (AAPD).

AAPD is a national cross-disability civil rights organization that focuses on building the economic and political power of the 61 million disabled people across the country. As a member of their <a href="https://www.aapd.com/summer-internship-program/">Summer Internship Program,</a> my peers and I had access to an entire network of employment opportunities, including my internship in the federal government. I also have this program to thank for my most current internship at T-Mobile working in Corporate Communications, an experience has been incredibly valuable to me as I explore a career where I can help share stories with a broad audience in ways that create impact and drive change.

As I soak in every moment of my experience learning more about my own career passions in communications, while also supporting T-Mobile in its mission of being an ally to the disability community, I wondered if the opportunity to be an agent of awareness was right in front of me.

So, I reached out to <a href="https://www.aapd.com/about/maria-town/#:~:text=Maria%20Town%20is%20the%20President,power%20of%20people%20with%20disabilities.">Maria Town</a>, President and CEO of AAPD, to learn more about what it takes for an organization to be a stronger ally and to discuss her life and career path in disability justice, her current work at AAPD and what roles she believes large companies like T-Mobile play in employing, mentoring and advancing people in the disability community.

An extremely important advocate for the community, Maria has served as the Director of the City of Houston Mayor’s Office for People with Disabilities and is a former Senior Associate Director in the Obama White House Office of Public Engagement.

What gives you the dedication and drive to work every day advocating for the rights and inclusion of people with disabilities?

One thing that I love about AAPD is that we are led and staffed entirely by people with disabilities. I am disabled myself; I have cerebral palsy. This is a disability I was born with and have lived my whole life with. I have always had to advocate for myself and for my inclusion in mainstream society, whether that was in school, in things like Girl Scouts, and in the workplace. I’m lucky to work in a field and in a role that is so deeply personal to me. Sometimes that makes the work hard.

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When I was growing up, I did not see a lot of people like me in the world. I was the only child with a visible disability in most of my classes, all the way through college. I didn’t see anyone who was working in advocacy or in policy full time. The world of policy as a career was not available to me. I got into my career because of people who were part of my journey and who connected me to people they thought I would like and who I could learn from.

One of the signature programs that AAPD coordinates is the Summer Internship Program, which is celebrating its twentieth anniversary this summer. I took part in the program and benefitted greatly.  Can you tell us a bit about this program, and why you believe it has been and continues to be so pivotal for young adults with disabilities?

The AAPD Summer Internship Program selects students and recent graduates with disabilities and places them in internships. All the interns have very different disabilities and are varying ages from post-secondary programs to those who are pursuing their PhD’s. Because the disability community is so unique and diverse, we want to include as many people as possible – so we cover transportation, housing, technology, food, and provide them with paid internships to make it seamless and easy.

Internships are vital career development opportunities for not only young people, but anyone who is trying to figure out their career. Students are placed in an internship and paired with a mentor. They also participate in the disability advocacy certificate program to deepen their awareness of disability history, key issues and what it means to be an advocate and tell your story.

Twenty years later, this program is still critically important because even though the <a href="https://adata.org/learn-about-ada">Americans with Disabilities Act</a> has existed for more than thirty years, we continue to see huge gaps in disability employment. The gaps in disability employment reflect gaps throughout the systems in education, career development and learning that people participate in before they get a job. We need the AAPD internship program to exist and grow so that more young career professionals with disabilities can get these experiences.

Recently, we have seen an increase in disability representation in the media such as the film CODA winning the Oscar for best picture, which is helping more people around the country be more understanding of people with disabilities. What do you believe companies such as T-Mobile can do to add to this awareness?

I believe companies like T-Mobile should seek to hire people with disabilities in every job level from frontline customer service positions to corporate executives and invest in advocacy and mentorship. For example, I would have never been able to work at the White House without <a href="https://www.t-mobile.com/news/community/disability-awareness-claudia-gordon">Claudia Gordon</a>, T-Mobile's Senior Accessibility Strategy Partner who is my dear friend. Seeing her in that space and knowing that I could do that work as well was vital for me. Also, when I was offered the position in the White House, I was intimidated, and imposter syndrome set in! But Claudia took me to lunch and said, “You can do this!”  Having people that believe in your abilities and worth is vital, and we all need to support people in their goals and aspirations. Not only is advocacy critical, but it’s also important for companies to host companywide celebrations for key disability events or bring in speakers to come share knowledge, so that everyone can learn that having disability is about far more than needing special accommodations and assistive technology. Getting employees and everyone at your company to understand the culture around disability is key.

What advice do you have for young people who are reading this article and have had the same thoughts of self-doubt in achieving their own personal and professional goals?

I feel like today’s younger generation could give me the most valuable advice, and that makes me hopeful and inspired. Young people today have greater access to information about disability and the disability community than I ever did. Part of that is because of social media and the way communities are formed via the internet and technology and use of mobile devices. If I had to give any advice, I would quote one of my favorite poems, which is “You Get Proud by Practicing” by Laura Hershey.

One of my favorite lines in it is, “Remember you were not the one who made you ashamed.” Even though I have had my disability my whole life, there are moments when I get really frustrated, whether it’s with my body just not doing what I want it to do or with the outside world not accepting me as I am. Those are all moments where I practice my pride

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As you figure out who you are, what it is you want to do, and who you want to be in the world, it’s okay to try something and decide it’s not for you. It is okay to take risks and make mistakes. As disabled people, I think we must deal with the reality that we aren’t given much grace to make mistakes, because we have to try so hard to overcompensate for a perceived deficit. There is a community of fantastic people out there who want to support you and are willing to reach out if you're willing to reach back. I would point them to our internship program or many similar programs on our website.

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As T-Mobile's collaboration with AAPD continues to grow, so does its pipeline of unique, diverse young talent. I am incredibly grateful for the support I’ve received from my experience with both organizations, and I’m thrilled to share that another fellow AAPD intern will be joining T-Mobile's Summer 2022 internship program – ranked among the <a href="https://www.nationalinternday.com/top100-2021">best in the nation</a>!

If you share T-Mobile's passion, ambition, and desire to do things differently, check out the T-Mobile <a href="https://www.t-mobile.com/careers/culture-and-benefits/diversity">career diversity</a> and <a href="https://www.t-mobile.com/careers/meet-our-teams/students-and-grads/internships">internship</a> pages to keep up to date with the latest career opportunities. Customers can also learn more about T-Mobile's accessibility accommodations through our support page <a href="https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy">here</a>.

As we celebrate Global Accessibility Awareness Day, a T-Mobile intern and participant in the American Association of People with Disabilities’ intern program interviews the President and CEO of AAPD to talk about disability advocacy, accessibility and inclusion for future talent.

Accessibility and Inclusion for Future Talent

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As the country honors its servicemen and women this month, T-Mobile renews its lead sponsorship of a nonprofit helping veterans and their families meet the challenges of life after the military. We bring you a special story of how three employees found themselves demonstrating what Military Appreciation Month in action truly means.

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“I’m often asked how we got connected with <a href="https://warriorsandquietwaters.org/">Warriors & Quiet Waters</a>,” says Paula Timmons, a T-Mobile director of Government Affairs in Washington, D.C., with a smile. “I guess that would start with me. In the back of my head, I kept thinking of my friend Laura and her husband Drew. Laura and I have been close friends for almost 20 years and over that time, watching her with Drew, I knew I wanted to be an ally for her — be a better friend for her.”

Our story begins here, with this simple thought from an ally. This small but mighty space held for allyship led to a path that’s connected three people to a cause, as well as a commitment to each other, that they never could have expected.

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Paula says in her role she sees herself as an ambassador for T-Mobile, sharing its policies and values with policymakers on Capitol Hill. She says as the daughter of a Navy Captain and the sister of a brother who served in the military, she found herself focusing on Veterans Affairs and the work the company was doing to serve its veteran employees and community.

Paula says she was working on a project to find underserved rural markets in need of the benefits of fast and reliable connectivity, when she met officials from the state of Montana. She was invited to represent T-Mobile at an event with Montana Senator Steve Daines. While there, she struck up a conversation with a few men who said they were on the board of an organization called Warriors & Quiet Waters.

“I learned they were all veterans who suffered from some kind of PTSD,” says Paula. “One of them even brought a service dog to lunch that day.”

She says they described their mission at Warriors & Quiet Waters as helping post-9/11 combat veterans and their families thrive by building a support system and sense of community through outdoor excursions like fly fishing. Sensing that Paula was really interested in their work, she says they asked if she thought T-Mobile might be interested in learning more and sponsoring one of the biggest events they were planning that year, called the <a href="https://warriorsandquietwaters.org/events/warrior-taste-fest" target="_blank" rel="noreferrer noopener">Warrior Taste Fest</a>.

“I knew right away I wanted T-Mobile to be part of this event in our new Bozeman Montana market,” says Paula, “but I found myself constantly thinking about my friend Laura. Knowing she was an avid fly fisher and knowing what she had been going through with her husband Andrew, I just felt like I needed to make that connection.”

“In the words of Johnny Cash, we got married in a fever,” laughs Laura Linderman Barker, a senior director on the Government Affairs team at T-Mobile.

Laura says she met her husband Andrew when he was doing reserve duty in the Navy and working with the Department of Justice. They fell in love quickly — then married quickly — because he was scheduled to deploy to Afghanistan. They got hitched in San Diego in 2008, and a day later he began his seventh deployment. It was always meant to be his last, but not for the reasons that came to be.

“Unfortunately, when he was there, Andrew was in close proximity to a blast and suffered a Traumatic Brain Injury,” says Laura. “TBIs are complicated. I had no idea what it meant to be a military wife. I was someone who always planned everything and felt in control, but then became someone who never felt so emotionally vulnerable. And I deeply missed my husband.”

Laura says she had no concept of what to expect of supporting a navy veteran reintegrating into civilian life but they just kept moving forward as life took over. They were busy working and raising their two daughters. While on the outside they may have looked like any other family, Laura says in no uncertain terms they were struggling with very complex issues at home and she felt overwhelmed.

When Paula first mentioned her chance encounter with the board members she met from Warrior & Quiet Waters, she says she saw it as a wonderful opportunity for T-Mobile. The company could sponsor the Warrior Taste Fest to continue its work of supporting veterans, and the part of Montana where the organization is located was a rural area in need of better connectivity.

“Our boss Tony Russo, VP of Government Affairs, saw an obvious alignment with the brand's values," says Paula, "but he too saw Laura struggling and once I pitched it to him, he said he would support the sponsorship — so Laura and I headed to Montana to represent T-Mobile.”

Laura says when they arrived and she shared her personal story with some of the staff at Warriors & Quiet Waters, someone referred to her as a caregiver and it was the first time she had ever even thought of herself that way. It’s no surprise that members of the organization saw Laura for exactly who she was, as Warriors & Quiet Waters was beginning to work on a caregiver focused fishing expedition program.

“I admit when I first heard of Warriors & Quiet Waters, I immediately thought I need to get my husband involved in this and it kind of went over my head that I should apply as well,” she says.

Paula told Emily Sather, Chief Development Officer at Warriors & Quiet Waters, about how impacted Laura was by the Warriors Taste Fest and Emily asked if Laura would be interested in applying to their new program. She immediately called Laura.

“I think Laura for the first time felt that she found a community that understood who she was and what she was going through — she was a caregiver”, says Paula. “And the opportunity to take advantage of this new-found community through fly fishing came at the perfect time with what Laura was going through. I saw her struggling and I needed to help her put one foot in front of the other.”

Once again, Laura says it was her ally Paula who pushed her to see that she, too was, deserving of care.

Connecting veterans (and their families) to careers. T-Mobile has partnered with <a href="https://www.hiringourheroes.org/?gclid=CjwKCAjwjtOTBhAvEiwASG4bCJcu2JUfxNReMCYUNU25ZqXk2_hJjQLBeV_--Toju8tVfbYtWGu6vBoCoRIQAvD_BwE">Hiring Our Heroes</a>, which finds meaningful employment opportunities for service members, veterans and spouses. It is also <a href="https://www.militaryfriendly.com/is-t-mobile-usa-inc-military-friendly/" target="_blank" rel="noreferrer noopener">nationally recognized</a> as a military-friendly employer and has committed to hire 10,000 veterans and military spouses by 2023. Since its merger with Sprint in 2020, T-Mobile is more than halfway there.Fostering a culture of inclusion and professional growth. T-Mobile offers resources to help retain veteran and military spouse employees throughout their career. <a href="https://www.t-mobile.com/news/community/returnship-helps-veterans-reenter-workforce">The Tech X Returnship program</a>, which connects people with a path back to the careers they love after a considerable break due to personal reasons, has accepted a number of veterans transitioning back into civilian life.

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“I had been going through a particularly rough period at home, and I just remember after that conversation with Paula, I submitted my application,” says Laura. “A total of six people are chosen for their caregiver fishing expeditions and I feel grateful I was chosen last year. My takeaway is that I’m of no value to my husband and family if I’m not taking care of myself. And this program reminds people to stop and energize and refuel because you’re going back to a situation that requires your energy and if you don’t ever recharge it can be a recipe for disaster. It reminded me to not just focus on what it is to have my most basic needs met, but to challenge me to pursue a life of purpose.”

“Laura is someone who always wants to do what’s right,” says Emily, “and it’s an honor to partner with someone who is not only service-oriented but also brings her own personal experience of being a military caregiver and the challenges and opportunities therein.”

Laura returned from that trip excited to do more for the organization, but says attending that first Warrior Taste Fest was monumental thanks to one chance encounter.

“That’s when we met Larry,” she explains.

“I am one month away from retiring after almost 30 years of service with the Washington Army National Guard, and even right now Warriors & Quiet Warriors is helping me with such a big transition,” says Larry Weidinger, a T-Mobile Operations Manager in Montana.

A chance sighting of pamphlets for the organization back in 2014 led Larry to ask some questions about what exactly they did on these outdoor expeditions that was so special. Fast forward more than eight years later, and Larry has become a staple figure with the non-profit. He says his volunteer work as a companion to help other soldiers struggling after service was something he believes is part of his purpose.

“It’s just something I knew I needed to do as much as I can for the rest of my life,” says Larry.

“Larry never wanted the spotlight to be on himself,” says Emily, “and even though he qualified, he always had a mindset of service.”

Larry’s qualifications are staggering when you ask him to list out his life of service. In the Army for almost three decades, he was deployed to the Middle East three times and to seven different countries, including Iraq. He only recently decided to retire from his role as a senior non-commissioned officer and command sergeant major in a military intelligence battalion.

“I never wanted to take another veteran’s spot who might need it more than myself,” he explains.

When he was invited to join a fishing experience as a recipient himself, he says it was hard for him to allow others to care for him, but also necessary.

“I realized after getting married and having a baby and moving out of my command sergeant major role, that I also have a purpose to take care of myself,” he says. “What this program has done to help me is really amazing.”

“Our CEO Brian Gilman often talks about why veteran reintegration is hard after getting out of the military,” says Emily. “We are not about just focusing on the challenges, but also the solution and how we can help veterans find peace, meaning and purpose, and to pursue that purpose with passion.”

Larry says he always wanted to find a way to coordinate T-Mobile support for the organization that had given him so much beyond the work he was doing to bring more coverage to their area, but he says he just didn’t know how. So, when he walked into a partner’s lunch at the first Warrior Taste Fest and met Laura and Paula for the first time, accompanied by so much T-Mobile magenta, he was floored.

“He kept asking us how we got T-Mobile in Montana to do all this,” says Paula. “It felt like this perfect storm because Larry had been building out the network in that area as a market engineer and was so passionate about Warriors & Quiet Waters. He had so much insight and we made a pact after that event that we were going to do all we could to make sure this wasn’t a one-time thing.”

T-Mobile is helping veterans get the care they deserve by partnering with the U.S. Department of Veterans Affairs to enable real-time health care via video.In 2020 during National Veterans and Military Families Month, T-Mobile became the first major wireless provider to make the <a href="https://www.t-mobile.com/news/community/t-mobile-makes-988-emergency-lifeline-available-to-customers" target="_blank" rel="noreferrer noopener">988 emergency lifeline </a>immediately available to its customers, which offers real-time mental health services.<a href="https://livemagenta.com/)" target="_blank" rel="noreferrer noopener">LiveMagenta</a> houses various telehealth options for T-Mobile employees focused on mental health such as virtual therapy and well-being apps.<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flivemagenta.com%2Fl3%2FMindfulness-with-eM-Life&data=04%7C01%7CShawna.Ryan16%40T-Mobile.com%7Ca311ee43e17b470543ad08da0dc3cb8b%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637837431827235903%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=jV99GvBVkkBnXAzUXSg9xN6z%2Bdx3XJbpRViycgmdNrs%3D&reserved=0">eM Life Mindfulness</a> offers programs for military and veterans, and there are also immersive programs like <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fvibe.emindful.com%2Fprograms%2FMMAP&data=04%7C01%7CShawna.Ryan16%40T-Mobile.com%7Ca311ee43e17b470543ad08da0dc3cb8b%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637837431827235903%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=aYTxkCQf4uhip%2B234n36USer18da4ehT8eIdI1UZ%2BUY%3D&reserved=0">Journey Forward: The M.M.A.P. For Success</a>, on-demand programs like <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fvibe.emindful.com%2Fprograms%2Fnext-evolution-veterans-from-s&data=04%7C01%7CShawna.Ryan16%40T-Mobile.com%7Ca311ee43e17b470543ad08da0dc3cb8b%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637837431827235903%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=nEcGYyUFGn3GaEzTqznzvXLRZhwvPWfRrGT0GLEnI9o%3D&reserved=0">Next Evolution: Veterans - from Soldier to Civilian</a> and a variety of mindfulness communities such as <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fvibe.emindful.com%2Fvibe-tribes%2F19&data=04%7C01%7CShawna.Ryan16%40T-Mobile.com%7Ca311ee43e17b470543ad08da0dc3cb8b%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637837431827235903%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=xxtADLDsmaxgTcAFqDYk5AqUx7NbqoC%2FszD%2B82HfXME%3D&reserved=0">Mindful Warriors</a>. LiveMagenta’s <a href="http://liveandworkwell.com/">Live and Work Well</a> site offers articles, videos, resources and topics for veterans. <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ft-mobile.percipio.com%2Fsearch%3Fq%3Dveterans&data=04%7C01%7CShawna.Ryan16%40T-Mobile.com%7Ca311ee43e17b470543ad08da0dc3cb8b%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637837431827235903%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=YoX%2BbBJ9SwYwFhTkkNi2d9IsTEgpaIKfq6UeIBFyeC8%3D&reserved=0">Percipio Resources</a> are free and available to T-Mobile’s military employees including books, courses, videos and much more.

So, Laura decided to write a letter directly to Jon Freier, T-Mobile’s President of Consumer Group and the executive sponsor of the company’s Veterans and Allies Network employee resource group. She says she pulled all three of their personal stories together and explained what this organization is doing not just for her personally, but for so many others who have served, including Larry. She asked that he consider allowing T-Mobile to become a lead corporate sponsor for their next Warrior Taste Fest fundraiser.

“I’m so proud of the way T-Mobile supports our employee veterans and the veteran community at large,” she wrote. “Our work matters and aligns so beautifully with WQW’s mission.”

She sent the email on a Friday. By that following Monday she had a response.

“I ENTHUSIASTICALLY and FULLY support!” Jon Freier wrote. “Big thanks, Laura, for bringing this great organization to my attention.”

Laura says his commitment turned out to be more than just the funds.

“He blew us away by identifying countless resources throughout the company that we could work with to take our support of their event to the max,” explains Laura.

Members of Warriors & Quiet Waters say the attention that they were able to bring to their biggest event was invaluable, and the support they gave to ensure it was a success will never be forgotten. And thanks to these three T-Mobile employees advocating for the non-profit, Jon has once again approved the company’s lead corporate sponsorship for next Warrior Taste Fest in August 2022.

“It’s not just about helping veterans to survive,” ultimately, says Laura, “it’s how do we get them to thrive? And it’s in that thrive that you come to a self-actualization or a life of purpose. And I know this to be particularly important in the lives of a veteran family. For the veteran caregiver or the children, it’s important because so much effort often goes into helping the veteran succeed, and often times you forget to make sure you’re succeeding. And my participation in this program reminded me of the importance of thinking about challenging yourself to a greater life of purpose, because that’s when you see veterans and their families thriving, and that is the goal of Warriors & Quiet Waters.”

When you ask Larry to think about how this all came together the way it did, he will interrupt to remind you how it all started with an ally.

“I know that Paula was the catalyst for this by making the connection after her encounter with the board members from Warriors & Quiet Waters,” he says. “And through that I got to meet her and Laura, who has become a true friend. We know we can always call each other and be there for each other. And it’s because of this chance encounter of ours that T-Mobile has benefitted and so have those we serve at Warriors & Quiet Waters.”

T-Mobile renews its lead sponsorship of Warriors & Quiet Warriors after three employees demonstrate what Military Appreciation Month in action means.

An Ally. A Military Spouse. A Soldier. - T-Mobile Newsroom

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T-Mobile’s fixed wireless technology delivers headache-free internet to millions nationwide.  

I’m still flying high from last week’s <a href="https://www.t-mobile.com/news/un-carrier/internet-freedom" target="_blank" rel="noreferrer noopener">Internet Freedom Un-carrier announcement</a>. Today we launched some incredible offers for T-Mobile’s next big step toward fixing the broken broadband industry. We’re making it easier than ever for consumers to switch to T-Mobile Home Internet with fixed wireless, lock in massive savings for life, and feel a little love every week with free perks through the T-Mobile Tuesdays app.

So, what exactly is fixed wireless? It’s a fast, reliable, and simple-to-set-up high-speed internet solution for homes and businesses using radio waves, not trenches lined with fiber connections the cable companies have used for decades. By utilizing our nationwide 5G network, we can reach new communities across the country with unbelievable internet service, without being limited by the length of the cord buried underground.

With T-Mobile’s incredible network capacity, we’re ready for this moment. Fixed wireless relies on the same 5G network as our mobile wireless service. And as we continue to add capacity, 5G internet access becomes increasingly available in areas across the U.S. That’s especially important, given an <a href="https://www2.deloitte.com/xe/en/insights/industry/technology/technology-media-and-telecom-predictions/2022/fixed-wireless-access-market.html" target="_blank" rel="noreferrer noopener">analysis from Deloitte</a> that projects growth of nearly 91% in global fixed wireless access connections, from about 88 million in 2022 to 168 million in 2026. That’s great news for underserved communities who have never had a choice when selecting an internet service provider for their home or business.

Our fixed wireless service has been a huge success already. Just last month, we welcomed our <a href="https://www.t-mobile.com/news/network/t-mobile-reaches-1-million-fixed-wireless-customers" target="_blank" rel="noreferrer noopener">1 millionth Home Internet customer</a> – remarkable growth just one year after we launched the service. And thanks to T-Mobile’s unrivaled 5G network expansion, 10 million additional homes nationwide are now eligible for 5G Home Internet, bringing the total number of eligible households to more than 40 million!

We aren’t just a company that sells devices and services. We are in the business of connecting people to their world. And connections to our work, school, entertainment, family and friends had never been more vital than during the COVID-19 pandemic. In fact, a <a href="https://www.pewresearch.org/internet/2021/09/01/the-internet-and-the-pandemic/" target="_blank" rel="noreferrer noopener">Pew Research Center survey</a> found that 90% of Americans say the internet has been essential or important to them during this time.

Did you know that nearly 15% of U.S. households (more than one in seven) have just one choice for internet service? And that’s not the worst of it. That number is as high as 35% in rural areas! When options are limited, local internet providers hold all the power, changing service prices as they please, locking customers into annual contracts, and charging fees for EVERY. LITTLE. THING. Just last year, internet providers charged American consumers $9 BILLION in fees alone. That’s what happens when there’s no competition, and it was time for the Un-carrier to do something about it.

It feels incredible to tackle broadband pain points on behalf of customers and support them with T-Mobile’s amazing customer care rock stars … Team of Experts. But don’t just take my word for it.

If all of this isn’t enough to free people from years of internet provider frustrations, everyone’s invited to <a href="https://www.t-mobile.com/news/un-carrier/rage-against-big-internet-tour" target="_blank" rel="noreferrer noopener">Rage Against Big Internet</a>. Over the next year, we’re popping up around the country to call BS on the laundry list of unwanted surprises that internet providers have subjected us to over the years. We recently kicked off Rage Against Big Internet at the Santa Monica Pier in sunny California, where we invited people to play Whack-an-Internet-Provider. Rather than whacking at moles, players used T-Mobile-branded mallets to bonk at annual contracts and surprise fees. Ahh … sweet relief and good fun.

Finally, as the guy who travels across this country, spending time with our frontline Retail and Care teams, and meeting customers from communities both big and small, I’m beyond excited to bring life-changing services and connections where they’ve been needed most. People of all communities don’t just need choice, they need incredible experiences, reliable connections and unbeatable value. The Un-carrier is here, and we’re ready.

T-Mobile again shakes up an industry with an Un-carrier move. This time it's broadband.

Shaking Up a Broken Broadband Industry    - T-Mobile Newsroom

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Inflation has been dominating headlines – and dinner table conversations – lately. It’s a big problem facing millions of American families, as prices all around them are going up for everyday essentials. The latest <a href="https://www.cbsnews.com/news/inflation-gas-food-average-household-costs-up/" target="_blank" rel="noreferrer noopener">official figures</a> show inflation topped a 40-year high in February, hitting 7.9%, and the average family is now estimated to pay $433 more per month (that’s $5200 this year!) for basics like groceries, gas, and housing costs.

Naturally, investors, customers, and employees have all been asking: when will T-Mobile raise rates? Our answer is Price Lock. Even as the price of everything else is going up, the Un-carrier is making a commitment to customers joining T-Mobile that we won’t raise the price of their wireless rate plans. We launched a new campaign centered around this commitment, and just yesterday, we announced that Price Lock is now included with our broadband plans, as a part of our <a href="https://www.t-mobile.com/news/un-carrier/internet-freedom" target="_blank" rel="noreferrer noopener">Internet Freedom</a> Un-carrier Move.

It's what we do at the Un-carrier. Back in 2015 we pioneered no price hikes with the Un-contract for all current customers, even before consumers were living in a high inflation climate like they are right now. And we’re at it again with Price Lock, a promise for ALL new postpaid and broadband customers on eligible rate plans that the price of your current talk, text and data will stay the same unless YOU change it. This notches another industry first with the first-ever consumer price guarantee on an unlimited 5G plan – including Essentials, Magenta, Magenta MAX, postpaid segment plans (55+, military, first responder), and 5G Home Internet.

The timing couldn’t be more important. The pandemic underscored how vital connectivity is, and now we’re facing another period of uncertainty and challenge. We at T-Mobile understand the important role we play in customers’ lives. While AT&T saw this as an opportunity to increase prices on their existing and new customers (see: <a href="https://www.wsj.com/articles/at-t-boss-sees-room-to-raise-prices-cut-costs-after-media-exit-11649496605" target="_blank" rel="noreferrer noopener">AT&T Boss Sees Room to Raise Prices, Cut Costs After Media Exit</a>), leaving both individuals and families with higher bills, Verizon is now reportedly mulling the same, leaving their customers wondering about their future bills. Meanwhile, we’re doing the opposite – bringing customers peace of mind during a period of uncertainty. We want them to rest assured that while prices all around them are going up, the price of their T-Mobile plan won’t be one of them. And we’re making it easy … as in, they don’t have to lift a finger to get it. Moving forward, Price Lock is automatically included for all eligible postpaid wireless and broadband customers joining the Un-carrier.

This is just the latest example of T-Mobile delivering our customers value and network – without them having to make a choice between them. Families on Essentials plans save 20% over AT&T and Verizon- comparable plans, and right now a family with four lines on Magenta MAX can save up to $900 a year in broadband costs by switching to T-Mobile, compared to the FCC broadband rate benchmark of $105 a month. Plus, you get all of this while tapping into America’s leading nationwide 5G network – the nation’s largest and fastest. If inflation is adversely impacting your budget for other categories, it seems like now is a great time to consider making the switch. We’re offering American families an incredible opportunity to save during a time where saving is on their mind more than any time in history.

At the end of the day, this what the Un-carrier is really all about – chasing down customer pain points and obliterating them. Right now, there is no bigger pain point than inflation for millions of consumers across this country and T-Mobile is all in on delivering tangible ways to help them tackle it.

T-Mobile is helping Americans tackle inflation with Un-carrier moves and great deals on home and business wireless.

T-Mobile is Helping Americans Tackle Inflation - T-Mobile Newsroom

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BELLEVUE, Wash — May 4, 2022 — Only a week to celebrate the 32.5M small businesses across the country? Nah, it’s not long enough — after all they make up <a href="https://cdn.advocacy.sba.gov/wp-content/uploads/2021/08/30143723/Small-Business-Economic-Profile-US.pdf" target="_blank" rel="noreferrer noopener">99.9% of U.S. businesses</a>! Today, T-Mobile (NASDAQ: TMUS) is announcing more offers and benefits for small businesses like disruptive Business Internet plans, lots of savings, and new educational resources that go far beyond one week. Plus, T-Mobile kicked it all off as a proud sponsor of the <a href="https://www.sba.gov/national-small-business-week/virtual-summit">National Small Business Week Virtual summit</a> featuring two educational sessions — loT Solutions: Unlock Your Business Growth, Simply and A 5G Future: Technology to Transform Business.

Internet Freedom for Small Businesses Today, as part of the company’s latest Un-carrier move, <a href="https://www.t-mobile.com/news/un-carrier/internet-freedom">Internet Freedom</a>, T-Mobile is making business internet simple, launching broadband for businesses nationwide. That makes T-Mobile the first and only nationwide 5G fixed wireless internet provider for businesses. With Internet Freedom, small businesses can test drive Business Internet, break free from their contract from their internet providers — T-Mobile will cover up to $500 in early termination fees, lock in their Business Internet price with Price Lock, and get exclusive deals in T-Mobile Tuesdays every single week. T-Mobile is launching new plans with buckets of high-speed data for business locations where the network does not yet offer unlimited broadband. Business customers can choose plans with 100GB or 300GB of high-speed data per month with unlimited 600 kbps data afterwards. The plans cost $50 or $70 per month respectively, and business have the option to add more high-speed data at $2 per GB. As T-Mobile continues is aggressive 5G network rollout, more locations with these new plans will be eligible for unlimited broadband data —at $50 per month, the same as consumer broadband — when available in their area.

Small Business savings all month long!

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Educational Resources Hundreds of thousands of small businesses participated in Season 1 of T-Mobile’s Magenta Edge, a breakthrough new program for minority-owned businesses offering free educational resources on subjects ranging from marketing and communications, business finances, and succession planning. Now in its second year, <a href="https://www.t-mobile.com/business/magenta-edge?icid=TFB_TMO_P_TFBMGTAEDG_8TAAMVYSU7J3PHUG23409">Magenta Edge</a> is evolving and expanding as a key resource for small businesses. The new lineup includes video docuseries from Asian, Hispanic, women of color and LGBTQ business owners, as well as digital workshops and fresh curricula including CRM, cybersecurity, and secrets of social media. To register and learn more visit <a href="https://www.t-mobile.com/business/magenta-edge">https://www.t-mobile.com/business/magenta-edge</a>.

5G & More … Small businesses virtually anywhere can take advantage of these benefits by leveraging T-Mobile’s unmatched 5G network, America’s largest and fastest. Coverage goes beyond cities and extends to rural areas covering 315 million Americans and 1.8 million square miles—nearly 4x more square miles of 5G coverage than Verizon. Plus, T-Mobile's business plans have small businesses covered with features including <a href="https://www.t-mobile.com/business/offers/facebook-ads-on-us">$200 in Facebook advertising</a>, Scam Shield Premium, Microsoft 365, mobile hotspot data, unlimited data in 210+ countries and destinations, and in-flight texting—all for free!

T-Mobile is proud of its long standing support of small businesses and committed to bringing new offerings and resources to help small business succeed across the country. During this month T-Mobile trucks are at nearly 400 events with mobile experts ready to help small businesses get connected. To learn more about T-Mobile for Business plans and get connected, visit <a href="https://www.t-mobile.com/business/small-midsize-business">https://www.t-mobile.com/business/small-midsize-business</a> and for Business Internet visit <a href="https://www.t-mobile.com/business/solutions/business-internet-services">https://www.t-mobile.com/business/solutions/business-internet-services</a>.

Follow T-Mobile’s Official Twitter Newsroom <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FTMobileNews&data=02%7C01%7CGina.Cohen3%40T-Mobile.com%7C99a364c68ae74ac2a38508d7a6aa2b95%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637161122116110118&sdata=EmvFbas31iO9vDTPE5udP5OqKFD%2FYropl5DHQhnsqaE%3D&reserved=0">@TMobileNews</a> to stay up to date with the latest company news.

Limited time offers; subject to change. During congestion, Internet customers may notice speeds lower than other customers due to data prioritization. For use only with T-Mobile Gateway for in-home use at location provided at activation. AutoPay: $5/mo. discount may not reflect on 1st bill. Regulatory fees included in monthly service price for qualifying accounts. If canceling Internet service (gateway included), return gateway or pay up $750 for business gateway. Test Drive: Cancel within 15 days of Home Internet service activation to receive refund via one-time bill credit. Contract Freedom: Allow 8 weeks. Paid via virtual prepaid MasterCard© issued by Sunrise Banks N.A., Member FDIC; card terms apply. TFB Rate plan promos: Credits stop if you cancel any lines. Free Tablet Line: With $10 monthly bill credit. Plus taxes & fees for customers on plans with additional taxes & fees. Plan Upgrade: Eligible on new accounts only & for qualified lines added during promo period. Device offers: Contact us before cancelling service to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $999.99 – Samsung S22+ 5G 128GB). Tax on pre-credit price due at sale. May not be combinable with some offers or discounts. Fastest based median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q1 2022. Ookla trademarks used under license and reprinted with permission. 5G: Coverage not available in some areas. Some uses may require additional plan or feature.

About T-Mobile T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="https://www.t-mobile.com/">https://www.t-mobile.com</a>.

Today, as part of the company’s latest Un-carrier move, Internet Freedom, T-Mobile is making business internet simple, launching broadband for businesses nationwide. That makes T-Mobile the first and only nationwide 5G fixed wireless internet provider for businesses.

T-Mobile's Got Big Benefits for Small Businesses All. Month. Long. - T-Mobile Newsroom

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As Military Appreciation Month begins, I was thinking about something I’ve experienced firsthand: Military service members make excellent employees. If you know service members and their families, you know the qualities they exude and are probably thinking, “Yes, of course!” It’s why T-Mobile has been unwavering in our <a href="https://www.militarytimes.com/native/tmobile/2020/11/13/the-first-front-line/" target="_blank" rel="noreferrer noopener">commitment to U.S. military veterans and their families</a> for many years. We’ve benefitted from some amazing experiences from this great group of leaders. Let me share one example of many.

I met Gerard Shanley in 2005 after he’d served a decade of active duty, and just a few years later he was mobilized out of the U.S. Reserves to return to the Navy and serve as an officer under General Petraeus in Iraq. I can’t begin to comprehend how those 13 months affected Gerard’s life. But I do recognize his sacrifice, and I know that when he returned to work, the entire company welcomed him with open arms. Today Gerard is a crucial part of the <a href="https://www.t-mobile.com/business/solutions" target="_blank" rel="noreferrer noopener">T-Mobile Business Group digital product team</a>. He’s one of the best people leaders I’ve ever worked with, and he credits his calm under pressure and respect for all walks of life to his time in the military.

Gerard’s story is impressive, but not unusual. It’s clear to me that military values map directly to the set of T-Mobile values that we live and act by as a company. With values including “Act Like an Owner,” “Lead and Inspire” and “Win Together,” we seek out and reward the same kind of servant leadership that the armed forces instill in its service members.

Knowing how valuable military employees are to our company, we reach out to the community at hundreds of job fairs, <a href="https://www.hiringourheroes.org/" target="_blank" rel="noreferrer noopener">Hiring Our Heroes</a> events and Veterans Affairs offices across the country. And our military recruiting programs continue to help veterans and military spouses navigate their post-service careers. We’re well on our way to fulfilling our promise to hire 10,000 military employees by 2023.

In the event a military employee is called to duty, they’re eligible for their full base pay plus commission during deployment — even if it’s their first day on the job — and they’re eligible for supplemental pay for an additional 50 weeks. And once they’re a member of Team Magenta, they can be part of our 12,000-member Veterans & Allies Network employee resource group, which serves as a source of support and networking for military veterans, active-duty service members, National Guard and Reservists, their families and their communities.

T-Mobile’s military commitment doesn’t just stop at hiring. Our partnership with the U.S. Veterans Administration to provide free telehealth connectivity is more crucial than ever. Thousands of veterans and their families take advantage of our <a href="https://www.t-mobile.com/cell-phone-plans/military-discount-plans" target="_blank" rel="noreferrer noopener">Magenta Military and Magenta Max Military phone plans</a>. It’s policies and benefits like these that make T-Mobile an award-winning Military Friendly employer, one that received the gold standard from <a href="https://www.militaryfriendly.com/is-t-mobile-usa-inc-military-friendly-2/" target="_blank" rel="noreferrer noopener">GI Jobs magazine</a> for creating sustainable and meaningful opportunities for the military community. By the way, we’re continuing to find ways to improve and evolve our support and learn how we can be better.

Kendra Lord is another great success story that reminds us as a company how we can continue to be proactive and open-minded as we connect veterans to roles. Kendra submitted multiple applications with us before she found the right fit for the skills that she mastered during her nine-year career in the Air Force. Today she is a director of geospatial engineering and analytics, where she works to identify overlooked markets where T-Mobile can provide connectivity.

Kendra’s story is one of perseverance. She stayed focused and applied for multiple types of roles that had connections back to the hard and soft skills gained in the armed forces. Attributes like tireless work ethic, ability to thrive in stressful and changing situations, and steady leadership are incredibly valuable, even if they aren’t listed on the job description.

I’m grateful to the active military, veterans and their families at T-Mobile and appreciate their contributions at all levels of this company. To veterans like Kendra, Gerard and the thousands more at T-Mobile and beyond, I say thank you. You’ve given more than many of us will ever understand, and it’s our duty to help you shine.

T-Mobile celebrates its military employees and knows they make great leaders.

The U.S. Military Creates Great Leaders: T-Mobile Wants to Hire Them   - T-Mobile Newsroom

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Meet just a few of the people behind T-Mobile’s massive ongoing pursuits to reduce its environmental footprint — and that of its customers, too — as the company marks Earth Day 2022 by celebrating recent accomplishments and further solidifies its partnership with The Nature Conservancy.

We all saw the headline earlier this year: T-Mobile now <a href="https://www.t-mobile.com/news/community/re100-achievement">sources 100% of its electricity</a> from clean, renewable energy. But you may be wondering what that achievement means exactly, and just what kind of behind-the-scenes work goes into such an accomplishment. The truth is, multiple teams work cross-functionally year after year to bring about these kinds of ambitious sustainability goals.

“My role is to is to calculate T-Mobile’s enterprise-wide electricity consumption, which dictates how much renewable electricity we need to procure to be 100% renewable,” explains Conrad Farner, a technology sourcing manager with T-Mobile’s Procurement Organization that focuses on energy and sustainability projects.

Stories & Blogs

Asian American and Pacific Islander Month: The many pieces of a beautifully complex puzzle

Accessibility and Inclusion for Future Talent

An Ally. A Military Spouse. A Soldier.

Shaking Up a Broken Broadband Industry

T‑Mobile is Helping Americans Tackle Inflation

T‑Mobile’s Got Big Benefits for Small Businesses All. Month. Long.

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