Quick access numbers
For personal: 1-800-T-MOBILE
For business: 1-866-965-0526
General Customer Care & Technical Support
From the T-Mobile app, on a T-Mobile phone
From your T-Mobile phone: 611
If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you.
T-Mobile Internet Support
T-Mobile Home Internet Sales Support: 1-844-839-5057
T-Mobile Home Internet Tech Support: 1-844-275-9310
All calls made to this number from a T-Mobile handset are free from roaming, airtime, or long distance charges. Calls made to this number from landlines and non-T-Mobile phones will incur international long distance charges as well as any other additional charges that may apply.
Customer Care representatives are available daily from 4 a.m. to Midnight PST
Call Us - TTY
TTY service is available for the hearing and speech impaired.
We are having an issue with our TTY service, if this is care related, please reach out to our messaging team for help.
If this is not care related, please dial 711 from you handset for help.
Call us via TTY toll free at 1-877-296-1018
TTY hours are from 4:00 a.m. - Midnight PST, daily.