Let’s check your order
Order Placed
We’ll notify you when your order is ready for pickup. Bring your ID for verification.
Your order will be held until this pickUpByDate. If not picked up, it will be canceled and refunded.
You will be notified when your order is ready. Please bring your ID for verification.
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Placed
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Prepared
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On the way
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Delivered
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Placed
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Ready
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Picked up
Delivery code: deliveryCode
Same-day orders require a code. You’ll need to provide the delivery code when your driver arrives.
Bring your valid ID and trade-in device if it’s ready.
Bring your valid ID.
This order requires a signature upon delivery.
Thanks for letting us know.
All set! We’ve updated your order status.
Did the shipping provider deliver your order?
We haven't gotten an update yet.
Something went wrong. Please try again
Give us a call to sort this out
We're seeing activity on this device and want to make sure everything's okay. Call us at 1-800-937-8997 and we'll take care of it.
Something went wrong. Please try again
Did you get your device up and running?
We haven't heard from the carrier, but it looks like this device has been turned on.
Something went wrong. Please try again
Thanks for letting us know. What would you like to do next?
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Give us a call to sort this out
We want to make sure everything's okay. Call us and we'll take care of it.
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Refund initiated on refundInitDate
Your refund should arrive within 5-7 business days. Processing times may vary based on your financial institution.
Refund amount
$refundAmount
Payment method
paymentMethod
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Configured map URL not in approved allowlist. Please contact administrator.
Order number
orderNumber
Estimated to ship
estimatedDelivery
Delivered
deliveredDate
Delivery address
fullName
addressLine1 addressLine2 addressLine3
cityName, stateCode zip
What happens if my order arrives after my refund?
Return it to
Pick up by
pickUpByDate at pickUpByTime
Your order will be held until this date. If not picked up, it will be canceled and refunded.
Pickup store
storeName
addressLine1, stateCode, zip
Picked up
pickedUpDate at pickedUpTime
Delivered
deliveredDate
Delivery address
fullName
addressLine1 addressLine2 addressLine3
cityName, stateCode zip
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Trade-in devices
Same-day Delivery Notice
Delivery drivers can’t accept trade in devices.
You may have rebates!
To see if you’re eligible, activate your SIM card and create a
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