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Industry-Leading Growth in Service Revenues, Profitability and Cash Flow

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Consistent and Profitable Customer Growth

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Record Financial Results Drive 2021 Guidance Raise for Second Consecutive Quarter

America’s Largest, Fastest and Most Reliable 5G Network Further Extends its Lead

Network Integration Progress Fuels Higher Merger Synergies

(1) Adjusted EBITDA, Core Adjusted EBITDA and Free Cash Flow, excluding gross payments for the settlement of interest rate swaps, are non-GAAP financial measures. These non-GAAP financial measures should be considered in addition to, but not as a substitute for, the information provided in accordance with GAAP. Reconciliations for these non-GAAP financial measures to the most directly comparable GAAPfinancial measures are provided in the Reconciliation of Non-GAAP Financial Measures to GAAP Financial Measures tables. We are not able to forecast Net income on a forward-looking basis without unreasonable efforts due to the high variability and difficulty in predicting certain items that affect Net income including, but not limited to, Income tax expense, stock-based compensation expense and Interest expense. Adjusted EBITDA and Core Adjusted EBITDA should not be used to predict Net income as the difference between either of the two measures and Net Income is variable.

BELLEVUE, Wash. - July 29, 2021 - T-Mobile US, Inc. (NASDAQ: TMUS) reported second quarter 2021 results today, delivering industry-leading postpaid net additions and record service revenues, Core Adjusted EBITDA and Free Cash Flow, while raising 2021 guidance across the board for the second consecutive quarter. The company’s diversified growth strategy and network leadership contributed to record postpaid account growth and industry-leading sequential churn improvement.

“Stellar postpaid customer gains and industry-leading service revenue growth translated into industry-best growth in profitability and cash flow, and drove another beat and raise quarter – all fueled by unprecedented synergies that only T-Mobile can deliver,” said Mike Sievert, CEO of T-Mobile. “As we capitalize on our 5G leadership, it’s increasingly clear that our unmatched network, outstanding value and customer-centric experiences are setting the Un-carrier apart from everyone else.”

For the full release and factbook, go to the <a href="https://investor.t-mobile.com/financial-performance/quarterly-results/default.aspx">T-Mobile Investor Relations page</a>.

T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information please visit: http://www.t-mobile.com.

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This communication includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact, including information concerning T-Mobile US, Inc.’s future results of operations, are forward-looking statements. These forward-looking statements are generally identified by the words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “could” or similar expressions. Forward-looking statements are based on current expectations and assumptions, which are subject to risks and uncertainties and may cause actual results to differ materially from the forward-looking statements. Important factors that could affect future results and cause those results to differ materially from those expressed in the forward-looking statements include, among others, the following: natural disasters, public health crises, including the COVID-19 pandemic (the “Pandemic”), terrorist attacks or similar incidents; adverse economic, political or market conditions in the U.S. and international markets, including those caused by the Pandemic; competition, industry consolidation and changes in the market condition for wireless services; data loss or other security breaches; the scarcity and cost of additional wireless spectrum, and regulations relating to spectrum use; our inability to retain or motivate key personnel, hire qualified personnel or maintain our corporate culture; our inability to take advantage of technological developments on a timely basis; system failures and business disruptions, allowing for unauthorized use of or interference with our network and other systems; the impacts of the actions we have taken and conditions we have agreed to in connection with the regulatory proceedings and approvals of the Transactions (as defined below), including the acquisition by DISH Network Corporation (“DISH”) of the prepaid wireless business operated under the Boost Mobile and Sprint prepaid brands (excluding the Assurance brand Lifeline customers and the prepaid wireless customers of Shenandoah Personal Communications Company LLC (“Shentel”) and Swiftel Communications, Inc.), including customer accounts, inventory, contracts, intellectual property and certain other specified assets (the “Prepaid Business”), and the assumption of certain related liabilities (the “Prepaid Transaction”), the complaint and proposed final judgment (the “Consent Decree”) agreed to by us, Deutsche Telekom AG (“DT”), Sprint Corporation (“Sprint”), SoftBank Group Corp. (“SoftBank”) and DISH with the U.S. District Court for the District of Columbia, which was approved by the Court on April 1, 2020, the proposed commitments filed with the Secretary of the Federal Communications Commission (“FCC”), which we announced on May 20, 2019, certain national security commitments and undertakings, and any other commitments or undertakings entered into including but not limited to those we have made to certain states and nongovernmental organizations (collectively, the “Government Commitments”), and the challenges in satisfying the Government Commitments in the required time frames and the significant cumulative cost incurred in tracking, monitoring and complying with them; our inability to manage the ongoing commercial and transition services arrangements that we entered into with DISH in connection with the Prepaid Transaction, which we completed on July 1, 2020 (collectively, the “Divestiture Transaction”), and known or unknown liabilities arising in connection therewith; the effects of any future acquisition, investment, or merger involving us; any disruption or failure of our third parties (including key suppliers) to provide products or services for the operation of our business; the occurrence of high fraud rates or volumes related to device financing, customer payment cards, third-party dealers, employees, subscriptions, identities or account takeover fraud; our substantial level of indebtedness and our inability to service our debt obligations in accordance with their terms or to comply with the restrictive covenants contained therein; adverse changes in the ratings of our debt securities or adverse conditions in the credit markets; the risk of future material weaknesses we may identify while we work to integrate and align policies, principles and practices of the two companies following the Merger (as defined below), or any other failure by us to maintain effective internal controls, and the resulting significant costs and reputational damage; any changes in regulations or in the regulatory framework under which we operate; laws and regulations relating to the handling of privacy and data protection; unfavorable outcomes of existing or future legal proceedings; our offering of regulated financial services products and exposure to a wide variety of state and federal regulations; new or amended tax laws or regulations or administrative interpretations and judicial decisions affecting the scope or application of tax laws or regulations; the possibility that we may be unable to renew our spectrum leases on attractive terms or the possible revocation of our existing licenses in the event that we violate applicable laws; interests of our significant stockholders that may differ from the interests of other stockholders; future sales of our common stock by DT and SoftBank and our inability to attract additional equity financing outside the United States due to foreign ownership limitations by the FCC; the volatility of our stock price and our lack of plan to pay cash dividends in the foreseeable future; failure to realize the expected benefits and synergies of the merger (the “Merger”) with Sprint, pursuant to the Business Combination Agreement with Sprint and the other parties named therein (as amended, the “Business Combination Agreement”) and the other transactions contemplated by the Business Combination Agreement (collectively, the “Transactions”) in the expected timeframes or in the amounts anticipated; any delay and costs of, or difficulties in, integrating our business and Sprint’s business and operations, and unexpected additional operating costs, customer loss and business disruptions, including challenges in maintaining relationships with employees, customers, suppliers or vendors; unanticipated difficulties, disruption, or significant delays in our long-term strategy to migrate Sprint’s legacy customers onto T-Mobile’s existing billing platforms; and changes to existing or the issuance of new accounting standards by the Financial Accounting Standards Board or other regulatory agencies. Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements. We undertake no obligation to revise or publicly release the results of any revision to these forward-looking statements, except as required by law.

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T-Mobile Raises 2021 Guidance Across the Board Again and Delivers Record Financial Results in Q2 | T-Mobile Newsroom

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T-Mobile Raises 2021 Guidance Across the Board Again and Delivers Record Financial Results in Q2

Amanda Oliver

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What’s the news:  T-Mobile scored another #1 ranking from the J.D. Power 2021 U.S. Wireless Customer Care Mobile Network Operator Performance Study–Volume 2. This marks 22 times that T-Mobile takes home the Gold*. Metro by T-Mobile also won the top honor in its segment** in the J.D. Power 2021 U.S. Wireless Customer Care Mobile Virtual Network Operator Performance Study–Volume 2. This is the 10th win for Metro.

Why it matters: “I love being kept on hold and having to call again and again” said nobody ever. During the pandemic, 78% of people report they’ve called a company multiple times just to get a simple resolution<a href="#_ftn1">[1]</a>. Not at T-Mobile. Instead, T-Mobile customers continue to get one-stop solutions from their own Team of Experts.

Who it’s for:  Anyone who wants to have a GREAT customer experience. Novel, we know.

BELLEVUE, Wash. — July 29, 2021 — Nailed it, again! Today, J.D. Power once again announced that T-Mobile (NASDAQ: TMUS) received the top spot in the J.D. Power 2021 U.S. Wireless Customer Care Mobile Network Operator Performance Study–Volume 2. T-Mobile has nabbed first place TWENTY-TWO times*. Metro by T-Mobile is also crushing it – securing the number one place in its segment in the J.D. Power 2021 U.S. Wireless Customer Care Mobile Virtual Network Operator Performance Study—Volume 2 for the 10th time** overall.

T-Mobile has the most wins of any other wireless provider in the history of the study with a score of 819 - 30 points higher than the segment average and scoring highest in phone, in-store, website, app and text services. Metro by T-Mobile scored an 811 in its segment of the study – 16 points higher than the Segment Average.

“Throughout this pandemic, our incredible Care team knew just how critical it was to keep customers connected to their loved ones and the things that matter most, and they did us proud, once again,” said Callie Field, Executive Vice President & Chief Customer Experience Officer at T-Mobile at T-Mobile. “Winning this award again after this particularly challenging year just demonstrates that our customer love is absolutely unwavering. And we’ll continue innovating in Care to keep T-Mobile customers the happiest in wireless.”

T-Mobile customers get their own highly trained team familiar with them and their communities. T-Mobile Team of Experts puts customers first with a dedicated team to answer their call or message with no bouncing and no BS. T-Mobile scored highest in phone, in-store, AND website, app and text services. This year, it’s predicted that there will be a 40% increase in digital customer service interactions<a href="#_ftn2">[2]</a> so T-Mobile is doubling down on enhanced technology to give customers flexibility and more opportunities to self-serve. Tools are available like biometric login so you don’t have to remember a PIN or passcode when contacting Care, and Apple Pay integration in the T-Mobile app for easy shopping, with more to come.

T-Mobile and Metro by T-Mobile continue to get top honors here for one simple reason: customers come first. For more information about Team of Experts, go <a href="https://www.t-mobile.com/news/media-library/t-mobile-team-of-experts-b-roll">here</a>.

Follow T-Mobile’s Official Twitter Newsroom <a rel="noreferrer noopener" href="https://twitter.com/TMobileNews" target="_blank">@TMobileNews</a> to stay up to date with the latest company news.

Team of Experts is for our postpaid wireless customers.

*U.S. Wireless Customer Care Mobile Network Operator Performance Study: 2021 (V1 & V2); U.S. Wireless Customer Care Full-Service Performance Studies: 2020-2018 (V1 & V2), 2016 (V1), 2015 (V2), 2014 (V2), 2011 (V1), 2010 (V2), 2009 (V1 & Tied in V2), 2008 (V1), 2007 (V1 & V2), 2006 (V1 & V2), 2005 & 2004

**U.S. Wireless Customer Care Mobile Virtual Network Operator Performance Study: Mobile Virtual Network Operator Segment: Metro by T-Mobile: 2021 (V1 & V2); U.S. Wireless Customer Care Non-Contract Performance Studies: Non-Contract Full-Service Segment:

Metro by T-Mobile: 2020 (V1 & V2) Metro PCS: 2018 V1 & V2, 2014 & 2013 (V1 & V2)

About T-Mobile T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: https://www.t-mobile.com.

Media Contacts T-Mobile US Media Relations <a href="mailto:MediaRelations@T-Mobile.com">MediaRelations@T-Mobile.com</a>

Investor Relations  <a href="mailto:investor.relations@t-mobile.com">investor.relations@t-mobile.com</a> <a href="http://investor.t-mobile.com">http://investor.t-mobile.com</a>

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<a href="#_ftnref1">[1]</a> According to <a href="https://www.nbcsandiego.com/news/investigations/nbc-7-responds/how-customer-service-has-changed-during-the-pandemic/2453785/">NBC San Diego</a>

<a href="#_ftnref2">[2]</a> According to <a href="https://go.forrester.com/blogs/customer-service-predictions-2021/#:~:text=Organizations%20must%20react%20to%20provide%20high-quality%2C%20emotionally%20sensitive,Digital%20customer%20service%20interactions%20will%20increase%20by%2040%25.">Forrester</a>

What’s the news:  T-Mobile scored another #1 ranking from the J.D. Power 2021 U.S. Wireless Customer Care Mobile Network Operator Performance Study–Volume

Nailed it - AGAIN! T-Mobile and Metro Snag #1 Spots in J.D. Power Customer Care Study | T-Mobile Newsroom

Nailed it &#8211; AGAIN!  T-Mobile and Metro Snag #1 Spots in J.D. Power Customer Care Study

Kathleen Dunleavy

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Switch and upgrade to unlimited 5G for $25/month — the prepaid industry’s best price for an unlimited plan with 5G. Plus, get a free 5G phone.

BELLEVUE, Wash. — July 28, 2021 — No hoops, no BS, just big savings and some sweet sweet 5G. T-Mobile (NASDAQ: TMUS) today announced a new way to help millions of prepaid wireless customers get unlimited 5G included on the nation’s biggest 5G network for a better price. Starting July 29, switch and upgrade to Metro by T-Mobile for just $25/month with trade in for one line of unlimited talk, text and high-speed smartphone data including unlimited 5G on T-Mobile's award-winning 5G network at no extra cost. Plus, you can get a free 5G phone. And when you ditch Boost, Cricket and others, there are zero switching fees. No big deal, just the prepaid industry’s lowest price on an unlimited plan with 5G.

“Our smartphones are our lifelines, and yet a generation of prepaid customers are being left behind in the 5G era by providers with over-priced connections. If Cricket or Boost won’t upgrade their customers with free 5G devices, Metro by T-Mobile sure will,” said Jon Freier, Executive Vice President, T-Mobile Consumer Group. “At Metro by T-Mobile, we put customers first. The biggest 5G network at half the price of Boost or Cricket, unlimited data with 5G included AND a free 5G phone? Talk about an easy upgrade.”

When you switch to Metro, you don’t get left behind. Boost and Cricket continue to charge premiums for 5G devices. And Cricket has unlimited 5G on only the most expensive plan and a slower and smaller 5G network. Millions of prepaid customers still have old devices that don’t even access last year’s technology. Switch to Metro and get unlimited 5G access on T-Mobile's 5G network … now, at half off Boost or Cricket’s top plans.

Get half off your unlimited line when you switch from Boost or Cricket by bringing your phone number to Metro by T-Mobile and trading in ANY working device for a limited time. Yes, any — even that old flip phone! Then, you can get unlimited talk, text and data with 5G included for just $25/month for one line with monthly taxes and fees included — and you’ll keep that best in-class price for the next two years. On Cricket’s plan with 5G, you’ll pay $60/month, and Boost’s Go Unlimited plan doesn’t include unlimited 5G data. Then, with Metro by T-Mobile, you can also pick up a new free 5G phone for that unlimited 5G plan— you pay nothing but the sales tax.

Just want a great deal on a new 5G phone only? Metro by T-Mobile customers can already choose from the largest selection of free 5G phones with 5G service included at no extra cost — powered by T-Mobile’s award-winning, nationwide 5G network. Now, starting July 29 for a limited time, trade in ANY working phone, switch your number and get a free 5G phone via instant rebate – you pay nothing but the sales tax then it’s yours free and clear.

To get in on these deals, just head to any <a href="https://www.metrobyt-mobile.com/storelocator" target="_blank" rel="noreferrer noopener">Metro by T-Mobile store</a> starting July 29.

For more information on these deals, head to <a rel="noreferrer noopener" href="http://metrobyt-mobile.com/" target="_blank">metrobyt-mobile.com</a>. Go <a rel="noreferrer noopener" href="https://www.metrobyt-mobile.com/shop/deals" target="_blank">here</a> for more on Metro by T-Mobile’s latest offers.

Follow T-Mobile’s Official Twitter Newsroom <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FTMobileNews&data=02%7C01%7CGina.Cohen3%40T-Mobile.com%7C99a364c68ae74ac2a38508d7a6aa2b95%7Cbe0f980bdd994b19bd7bbc71a09b026c%7C0%7C0%7C637161122116110118&sdata=EmvFbas31iO9vDTPE5udP5OqKFD%2FYropl5DHQhnsqaE%3D&reserved=0">@</a><a href="http://twitter.com/TMobileNews" target="_blank" rel="noreferrer noopener">TMobileNews</a> to stay up to date with the latest company news.

If congested, heavy data users (>35GB/mo.) may notice lower speeds & Metro customers may notice lower speeds vs. T-Mobile, due to data prioritization. Video streaming at DVD quality (480p). Limited time offer, in-store only. Save half based on 1-line w/ Metro for $25 (tethering not included) vs Boost $50 and Cricket $55 monthly unlimited plans (limited tethering included with Boost plan).  Unlimited data while on our network. Qualifying port-in, trade-in ($0+ value in good condition) & ID validation required. Excludes phone numbers currently on T-Mobile or active on Metro in past 180 days. Free 5G Phone: Tax due at point-of-sale on pre-rebate price. Rebate provided in form of credit against regular purchase price at time of sale and has no cash value. May not be combinable with certain other offers. 5G coverage not available in some areas; some uses may require additional plan or feature, see T-Mobile.com for details.

About T-Mobile T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: <a href="https://www.t-mobile.com/">https://www.t-mobile.com</a>.

#5GforAll Comes to Prepaid: Switch to Metro by T-Mobile, Get a FREE 5G Phone Plus Save Half Off Boost and Cricket’s Top Plans | T-Mobile Newsroom

#5GforAll Comes to Prepaid: Switch to Metro by T-Mobile, Get a FREE 5G Phone Plus Save Half Off Boost and Cricket’s Top Plans

Oscar Meza

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T-Mobile is transforming how business is done. Get the latest news on T-Mobile for business, as well as corporate news, events, and earnings.

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Read the latest T-Mobile press releases and stay informed on what's happening with our business, community involvement, and upcoming events.

Press Releases | T-Mobile Newsroom

Read the latest T-Mobile press releases and stay informed on what&#039;s happening with our business, community involvement, and upcoming events.

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Recent News

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