​​Get our best deals when you switch.​

​​Keep your phone, trade it in, or save on a new one with these great deals when you switch phone carriers. We’ll help make it easy, fast, and affordable.​ 

BREAK FREE FROM YOUR CONTRACT

Why wait 3 years to get the phone you want?

AT&T and Verizon are locking customers into 3-year phone contracts where they could raise your rates at any time. T-Mobile helps you break free so you can get the phone you want on our best plan yet. If you’re not satisfied within 30 days, we’ll pay you $50 per voice line to switch back with our new $50 Go Back Guarantee.

​​LOCKED PHONE ON AT&T OR ANOTHER CARRIER?​

We’ll help pay off your locked phone, so you could get a new 5G phone ON US.

​​UNLOCKED PHONE ON VERIZON?​

Switch to T-Mobile and we’ll help you pay off your eligible phone contract.

New and existing customers get iPhone 14 ON US.

​​Via 24 monthly bill credits when you trade in an eligible device on our Go5G Plus plan.​

Ready to Switch?

We won’t raise the price of your rate plan—ever.

With Price Lock, unlike AT&T and Verizon, we guarantee we won’t raise the price of your talk, text, and data.

Make your move seamless.

Want to keep your phone?

First, make sure your phone is compatible with our network.

Want to check your phone’s trade-in value?

Use our simple tool to get an estimate for the value of your device.

Want to transfer your number?

Bring your ID, account number, and PIN or Passcode—we’ll need them handy to transfer your number.

Need to back up your phone?

Back up your current one, so your contacts, pictures, and more are ready to go.

Got questions?

Why should I join T-Mobile?

Only T-Mobile provides you with the lowest upfront cost on the latest devices with no annual service contract and no overages on an award-winning nationwide 4G LTE network. With our Magenta plans, we separate the cost of the device from the cost of your service. Bring your own eligible device and your monthly bill is even less! Now that's what we call better wireless. Learn more about the perks of joining T-Mobile.

If I switch, will T-Mobile pay my Early Termination Fees?

If you are currently under contract or your phone is financed with another eligible carrier, you can have your carrier’s remaining phone payment balance and/or early termination fees reimbursed up to $650 per line via virtual prepaid Mastercard when you switch to T-Mobile (up to 2 lines).

Can I trade in my old phone for a new one when I switch to T-Mobile?

You can trade in your old, working phone or device for credit towards a new purchase with T-Mobile's Device Trade-in Program. It is not required that your trade-in device was purchased from T-Mobile. When you activate your T-Mobile account, you can apply that trade-in credit to your bill. To get started, go to Device Trade-In and follow the on-screen instructions.

Can I transfer my current contacts to my new phone?

If your contacts are stored on your old phone’s SIM card, visit your local T-Mobile store. One of our employees will help you transfer all contacts from your old SIM card to your new one. If you have an iPhone, you can transfer multiple contacts using synching methods such as Google and iCloud. If you’d like to transfer your content as well, download the T-Mobile Content Transfer app for Android or iOS.

How do I know if I'll have coverage in my area?

Our nationwide network is the best place to get dependable coverage in the places you live, work, and play. To find out what coverage is like in your area, check out our Coverage Map.

Can I keep my phone when I switch to T-Mobile?

Yes, but first, check your phone’s compatibility with the T-Mobile network. To get the full benefits of T-Mobile's 4G LTE network, your current device must have LTE Bands 2, 4, and 12. If you have questions, please call us at 1-800-T-MOBILE, or visit your nearest T-Mobile store.

Can I switch to T-Mobile but keep the phone number I already have from another carrier?

Yes, it is possible to keep the number you already have from another wireless or landline carrier. First, check if your existing number is eligible for transfer to T-Mobile. If it is, simply follow the on-screen instructions displayed during check-out to authorize the transfer. We'll do the rest. In rare circumstances, we are unable to transfer a number to our network. This is often because we don't have a transfer agreement with the original service provider. Be sure to keep your old phone and old account until your number is fully activated on your new account for seamless service. If you are interested in a prepaid phone and transferring your number to T-Mobile, visit your nearest T-Mobile store.

Can I join T-Mobile at any store location or online?

You can get started online anytime! Or, to join in-store, you may visit any of the following: T-Mobile retail stores, T-Mobile Premium Retailers, select exclusive T-Mobile dealer locations, Costco, and Car Toys. You can also call us 1-800-T-MOBILE.