Update: June 22, 2023
Our Community Support team has moved to support the community of Matador as recovery from the Texas tornadoes continues. We know that connectivity is of utmost importance during critical times such as this. Our network was minimally impacted in the hardest hit area of Matador and was quickly restored.
June 16, 2023
On Thursday afternoon, a highly destructive tornado tore through the Texas Panhandle, leaving a trail of devastation in the community of Perryton. Our heartfelt condolences go out to those affected by this tragic event. In the aftermath of this devastation as communities begin to rebuild, we have taken necessary measures to ensure uninterrupted connectivity for our customers during this critical time of need. To support the communities we serve and the network they rely on, we are:
- T-Mobile’s Community Support teams mobilized early to bring supplies to Perryton. Emergency response vehicles will offer free Wi-Fi, charging stations, charging cables and more.
- Our network has remained strong through the storm and our customers can expect to use their services without interruption. Our Emergency Management teams are monitoring the situation as recovery begins.
- The Emergency Response Team is engaging with numerous state and local officials, first responders and organizations. Agencies needing communications assistance can reach out to our 24-hour emergency hotline at 888-639-0020 or email at ERTRequests@T-Mobile.com.
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See our newsroom for more information on T-Mobile’s 2023 Emergency Response