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T-Mobile Heads to Alabama and Georgia Following Powerful Tornados

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Un-carrier

We’re Reshaping Retail in a Digital-First World

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T-Mobile Reaches 150 Hometown Grant Winners

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Donate to Feeding America in the T-Mobile Tuesdays app on Giving Tuesday

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An Appetite For Awareness: “Food Donations At Local Foodbanks Are At An All Time Low.” 

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Veterans Day Employee Spotlight: Saying Thank You For Your Service.

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LULAC T-Mobile Conexiones Digital Literacy

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The Conexiones Program Helps Latino Students Navigate the Digital World

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Employee Spotlight: What Is Possible.

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We’ve Made Great Progress in Delivering Connectivity to Underserved Students. And as the Urgency Increases, We Won’t Stop.

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Image of T-Mobile and University of Washington officials at the Interdisciplinary Engineering Building groundbreaking ceremony. The people in the image are T-Mobile’s Kevin Lau, John Saw, Neville Ray, “Dubs” the Husky, UW President Ana Mari Cauce, UW Engineering student Liban Hussein, Dean Nancy Allbritton, of the UW College of Engineering (wearing brown jacket), and UW Engineering student (in green shirt) Aisha Cora

T-Mobile’s Kevin Lau, John Saw, Neville Ray, “Dubs” the Husky, UW President Ana Mari Cauce, UW Engineering student Liban Hussein, Dean Nancy Allbritton, of the UW College of Engineering, and UW Engineering student Aisha Cora at the IEB groundbreaking ceremony in Seattle on September 15, 2022.

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T-Mobile Donates $5 Million to University of Washington Aimed at Further Advancing Local Engineering Talent and Innovation

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A Word from Mike Sievert on T-Mobile’s 2021 Corporate Responsibility Report 

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Our emergency teams continue to support the Griffin, GA community. T-Mobile’s Community Support team will be at the <a href="https://www.spaldingcounty.com/parks-public-grounds-leisure-services/senior-center/">Spalding County Senior Center</a> at 885 Memorial Drive, Griffin GA 30223 until 4 pm ET today providing free Wi-Fi, device charging, charging cables and portable chargers.

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Our Emergency Response team continues to coordinate with federal, state and local organizations; first responders; and Emergency Operation Centers in the impacted region. Agencies needing communications assistance can reach out to our 24-hour Emergency Response Team Hotline at 888-639-0020.

Our Community Support teams and emergency equipment are in the areas of Selma, AL and Griffin, GA again today with supplies such as free Wi-Fi and charging equipment including stations, cables and banks. Here are the details:

Through 6pm ET: American Red Cross shelter at Selma High School, 2180 Broad Street, Selma, AL 36701 (providing free Wi-Fi and device charging)

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<li>Through 6pm ET: American Red Cross shelter at Selma High School, 2180 Broad Street, Selma, AL 36701 (providing free Wi-Fi and device charging)</li>

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Through 6pm ET: American Red Cross shelter at First United Methodist Church, 1401 Maple Drive, Griffin, GA 30224 (providing free Wi-Fi and device charging)

<li>Through 6pm ET: American Red Cross shelter at First United Methodist Church, 1401 Maple Drive, Griffin, GA 30224 (providing free Wi-Fi and device charging)</li>

Our network is fully operational in the Selma, AL area and restoration is underway for a small number of sites that remain impacted in the Griffin, GA area. Emergency Management engineers will continue that work as conditions safely allow.

We are saddened by Thursday’s devastating tornados across Alabama and Georgia as a dangerous storm passed through the South, and our thoughts are with those impacted. T-Mobile’s Community Support teams deployed early this morning and are headed to Selma, AL and Griffin, GA today with emergency response vehicles that will offer a range of services and supplies including free Wi-Fi, charging stations, charging banks, charging cables and more.

We know that connectivity is of utmost importance during critical times such as this. Our network has minimal impact in the hardest hit area of Selma, AL and a small number of sites down in the Griffin, GA area. We have engineers continuing to assess and closely monitor equipment, and they’ll work to restore impacted sites as conditions safely allow.

Also, some stores in the region may be impacted due to commercial power loss. To check if your local store is open, please use our <a href="https://www.t-mobile.com/store-locator">store locator</a>.

Update January 15, 2023 Our emergency teams continue to support the Griffin, GA community. T-Mobile’s Community Support team will be at the Spalding

T-Mobile Heads to Alabama and Georgia Following Powerful Tornados - T-Mobile Newsroom

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Is brick-and-mortar retail dead?

As the head of T-Mobile’s Consumer business, and more important, someone who has worked both inside stores and in support of them for nearly my entire career, I am often asked what the role of brick-and-mortar shopping will be in the future, including if there is one at all. As online shopping has become increasingly popular over the past decade or so, it seems to be a continual point of discussion. T-Mobile’s CEO Mike Sievert (then COO) even talked about it in a social post in 2017 called <a href="https://www.linkedin.com/pulse/long-live-store-mike-sievert/" target="_blank" rel="noreferrer noopener">Long Live the Store</a>. And here we are today, continuing to contemplate it! One thing I’ve learned during nearly 30 years of working in retail, is that change is constant. Large department stores. Smaller footprint stores. Pop-ups. Online shopping. In-store experiences. Curbside pickups. Doorstep drop-offs. We’re actually seeing some interesting trends emerge right now that have been brewing for some time, but likely were accelerated with the Covid-19 pandemic. In the last two years, American consumers have spent a staggering $1.7 trillion online and <a href="https://www.forbes.com/sites/johnkoetsier/2022/03/15/pandemic-digital-spend-17-trillion/?sh=11f5f7fd5035" target="_blank" rel="noreferrer noopener">e-commerce spending jumped</a> 55% as consumers looked for safe ways to shop. But as things began to improve, consumers started to once again crave in-person options. In fact, some online-only retailers like Warby Parker and Fabletics moved to opening physical stores. The <a href="https://nrf.com/blog/us-retailers-announced-many-store-openings-in-2021" target="_blank" rel="noreferrer noopener">National Retail Foundation reported</a> that in 2021 alone, more than 8,100 new physical retail stores opened. Today, in our post-pandemic world, no surprise, customers want to shop in multiple ways – their way! <a href="https://nielseniq.com/global/en/insights/commentary/2021/consumer-behavior-in-the-covid-recovery/" target="_blank" rel="noreferrer noopener">Data by NeilsenIQ </a>show that more than two-thirds of those surveyed said they have now changed the way they shop because of Covid-19. This trend is only expected to grow. Getting back to the question at hand – Is brick-and-mortar retail dead? Here’s what I think: Yes, the way we’ve known it is dead. But it’s because physical shopping is changing – yet again – and will deliver experiences that will surprise and delight customers in ways that are more innovative than ever. We’re entering a new era of retail where customers are no longer asking for more choices, they expect it. And we agree! A one-size-fits-all-approach to retail is long gone, and if we can’t offer a multi-channel, customized retail shopping experience, then we have missed the mark. Customers want us to meet them where they want us to be. That’s a good thing, because it’s our specialty here at T-Mobile. Last year we brought Total Experience to life – combining Care and Retail to eliminate customer pain points by streamlining issue resolution within geographical areas. Total Experience has given us tremendous opportunities to anticipate and solve problems more effectively. Now, we are reimagining retail holistically by redefining the experiences we offer and bringing even more flexibility to customers. One part of this includes narrowing in on four distinct brick-and-mortar store formats that will serve customers’ different needs.

• Signature stores. You may have already visited one of the few T-Mobile brand showrooms in iconic places around the country. These stores wow customers and employees with ultimate Un-carrier experiences, like exciting events and product launches. • Experience stores. These company-owned Experience stores already exist today but will evolve to deliver the latest and broadest assortment of T-Mobile products and services – within 30 minutes of most customers. Much like Signature, these stores will be staffed by our customer-obsessed Mobile Experts with expertise to handle every issue … from A to Z. Customers will also have access to complete service capabilities through our Team of Experts customer service model. Soon to be our fastest-growing format, these store openings will provide new jobs around the country. • Neighborhood stores. Customers will experience a blend of convenience and service for their everyday needs at Neighborhood stores, offering our most popular products and services. These company-owned and Authorized Retailer-operated stores will be located in large and small areas across America and will open up new job opportunities right in their communities. • Express stores. Our new Express format – branded as Metro by T-Mobile and operated by Authorized Retailers – will offer fast ways to purchase prepaid and select postpaid products. Express will also create new jobs for the entrepreneurs (who often live in the communities) operating them. Over time, we’ll create more visual distinction for customers to know what type of store they’re visiting to meet their needs.

We are also bringing retail directly to our customers in innovative ways. • Mobile stores (aka Mobile Trucks). Our mobile truck fleet will provide retail services where they’re needed – at brand launch events, in underserved rural areas to get customers up and running on the T-Mobile network as it becomes available in their area (and even before a brick-and-mortar store is open) or deployed to communities affected by disasters. • Store-in-store. We will continue to offer customers the convenience to purchase T-Mobile products and services where they already shop. Small kiosks at mass merchants and big-box retailers such as Costco, Walmart, Best Buy and elsewhere will be staffed by our T-Mobile team or trained store employees. We’ll enhance these physical offerings with many new innovative digital experiences that will integrate seamlessly into physical retail. Lastly, we can’t forget our secret weapon: our people. T-Mobile has the best team in wireless. Technology has transformed the way people shop, but we know that consumers also often want the option for human assistance and connection. When they do, Team Magenta will be ready to serve them as only we can! Completely evolving our retail approach to support customers is a multi-year process, and this is just the first step of our plan. We’ve been busy working through changes in how we’ll staff our stores, hire new talent, and invest in technology to keep modernizing our systems. We’re leaving no stone unturned, because we know if we want to achieve our mission to be the best in the world at connecting customers to their world, “good enough” won’t cut it. Looking at the road ahead, this restless, never satisfied, Un-carrier mentality will continue to fuel our customer obsession and help us become the undisputed customer experience leader. I couldn’t be more excited for where we are headed – and can’t wait to share more along the way. Let’s go!

We are reshaping retail in a digital-first world.

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From connected plane travel to the best plans for 5G — and the devices that make all that and more possible — answer these few simple questions to see where you’ll land (and soar!) in 2023.

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There’s no such thing as a perfect year, no matter what resolutions you make at the onset, but we believe that life’s biggest challenges can truly teach us the most about ourselves — or at least that’s the kind of energy we’re vowing to bring into 2023! One thing we’ve learned is that searching out the right support systems and tools to help us achieve our goals and focus on our priorities is key to starting the new year off on the right foot. And having the right kind of connectivity and a wireless provider that <a href="https://www.t-mobile.com/news/community/study-americans-value-wireless" target="_blank" rel="noreferrer noopener">brings you true value</a> is a major priority in today’s mobile-first world.

We want to get you ready for the new year by helping predict what gadgets, tools and services will best serve you in 2023, so we put together this predictions quiz that anticipates — and, hopefully, illuminates! — your new year needs.

Just start the quiz below. Come on, let’s go!

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From connected plane travel to the best plans for 5G -- and the devices that make everything possible -- see where you’ll land (and soar!) in 2023.

Quiz: What Does 2023 Have in Store for You? Find Out! - T-Mobile Newsroom

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Quiz: What Does 2023 Have in Store for You? Find Out!

The Un-carrier has now given $6.8 million to small towns and rural communities across 41 states to create transformational community development projects

BELLEVUE, Wash. — Dec. 15, 2022 — The Un-carrier’s commitment to small towns is adding up in a big way. T-Mobile (NASDAQ: TMUS) is announcing its latest 25 Hometown Grant recipients to bring the total to 150, and it’s not even halfway into T-Mobile’s five-year, $25 million initiative that launched in April 2021 to support small towns across America through funding community projects. But already, the results are paying off for recipients all over the country, where projects include revitalized parks, small business incubators, sustainability programs, building renovations, community art efforts and ADA play structures.

“Hometown Grants are truly making a difference in small towns,” said Jon Freier, President, Consumer Group at T-Mobile. “Beyond the $6.8 million we’ve provided in funding to our 150 grant recipients so far, we’ve also seen $2 million in matching funds from other local resources, which is huge. It’s been humbling to see T-Mobile creating a positive lasting impact in communities both through our grant funding and giving back to small businesses all over the country.”

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These are the next 25 Hometown Grant winners and their projects:

Atmore, Ala.: Create a pollinator garden and farmer’s market space on downtown Mainstreet to inspire environmental economic development and promote community gathering.

<li>Atmore, Ala.: Create a pollinator garden and farmer’s market space on downtown Mainstreet to inspire environmental economic development and promote community gathering.</li>

Safford, Ariz.: Complete Safford Theatre renovations to be an economic driver as a movie, performing arts and concert destination in downtown Safford.

<li>Safford, Ariz.: Complete Safford Theatre renovations to be an economic driver as a movie, performing arts and concert destination in downtown Safford.</li>

Farmersville, Calif.: Install new bleachers at Veteran's Park to continue supporting community gathering for various youth sports.

<li>Farmersville, Calif.: Install new bleachers at Veteran's Park to continue supporting community gathering for various youth sports.</li>

Strasburg, Colo.: Construct a new 4-acre community park, led by The Strasburg Metro Parks & Recreation District, that will connect the local schools and recreation district and will serve as a community hub to support inclusive outdoor wellness for the town, area schools and surrounding communities along the I-70 corridor.

<li>Strasburg, Colo.: Construct a new 4-acre community park, led by The Strasburg Metro Parks & Recreation District, that will connect the local schools and recreation district and will serve as a community hub to support inclusive outdoor wellness for the town, area schools and surrounding communities along the I-70 corridor.</li>

Fort Pierce, Fla.: Create an outdoor urban market and event space, which includes a library, co-working spaces, and resources for entrepreneurs and residents in the Lincoln Park Community.

<li>Fort Pierce, Fla.: Create an outdoor urban market and event space, which includes a library, co-working spaces, and resources for entrepreneurs and residents in the Lincoln Park Community.</li>

Lake Placid, Fla.: Transform a vacant, unused space into a demonstration garden aimed to teach the community environmental stewardship and agribusiness skills to fulfill food insecurity within the area.

<li>Lake Placid, Fla.: Transform a vacant, unused space into a demonstration garden aimed to teach the community environmental stewardship and agribusiness skills to fulfill food insecurity within the area.</li>

Cedartown, Ga.: Build Goodyear Skate Park to serve as a positive recreational outlet for youth in the area and added attraction to Goodyear Park's Phase II development of additional soccer fields, walking trail and parking area.

<li>Cedartown, Ga.: Build Goodyear Skate Park to serve as a positive recreational outlet for youth in the area and added attraction to Goodyear Park's Phase II development of additional soccer fields, walking trail and parking area.</li>

Storm Lake, Iowa: Create Harmony Garden, a welcoming gathering place for all residents in the downtown area, featuring outdoor musical instruments representing multiple cultures, along with accessible seating, game tables, covered area and outdoor electronics charging.

<li>Storm Lake, Iowa: Create Harmony Garden, a welcoming gathering place for all residents in the downtown area, featuring outdoor musical instruments representing multiple cultures, along with accessible seating, game tables, covered area and outdoor electronics charging.</li>

Sterling, Ill.: Create the Shoppes at Grandon Plaza, a retail incubator space for local entrepreneurs to test and develop valuable business skills and increase economic growth downtown.

<li>Sterling, Ill.: Create the Shoppes at Grandon Plaza, a retail incubator space for local entrepreneurs to test and develop valuable business skills and increase economic growth downtown.</li>

Kendallville, Ind.: Launch a business incubator and affordable co-working space to support the small business community with necessary tools and resources to drive growth within the community.

<li>Kendallville, Ind.: Launch a business incubator and affordable co-working space to support the small business community with necessary tools and resources to drive growth within the community.</li>

Absarokee, Mont.: Revitalize the Absarokee Library, a vital local gathering space, since the community has been devastated by wildfires and flooding.

<li>Absarokee, Mont.: Revitalize the Absarokee Library, a vital local gathering space, since the community has been devastated by wildfires and flooding.</li>

Elizabethtown, N.C.: Transform the Cape Fear Farmers Market space, including a covered stage for events, information center and local murals to support small businesses and promote family gathering.

<li>Elizabethtown, N.C.: Transform the Cape Fear Farmers Market space, including a covered stage for events, information center and local murals to support small businesses and promote family gathering.</li>

Princeville, N.C.: Build the Princeville Farmer's Market space at Heritage Park to provide the community with direct access to local and healthy food options and support small businesses.

<li>Princeville, N.C.: Build the Princeville Farmer's Market space at Heritage Park to provide the community with direct access to local and healthy food options and support small businesses.</li>

Claremont, N.H.: Transform a vacant historic building into the Claremont Creative Center, a multi-use space for art exhibitions, performances, teaching visual and performing arts.

<li>Claremont, N.H.: Transform a vacant historic building into the Claremont Creative Center, a multi-use space for art exhibitions, performances, teaching visual and performing arts.</li>

Bound Brook, N.J.: Build a soccer field, including sports performance, wellness and nutrition resources, to provide affordable and vital access to sports programs for youth and adults in the community.

<li>Bound Brook, N.J.: Build a soccer field, including sports performance, wellness and nutrition resources, to provide affordable and vital access to sports programs for youth and adults in the community.</li>

Burlington, N.J.: Create a community marketplace including a grocery store, restaurant, classroom, garden, and juice bar to address food insecurity within the neighborhood.

<li>Burlington, N.J.: Create a community marketplace including a grocery store, restaurant, classroom, garden, and juice bar to address food insecurity within the neighborhood.</li>

Española, N.M.: Restore water fountains at the Plaza de Española, a historic and cultural hub for economic development and community events.

<li>Española, N.M.: Restore water fountains at the Plaza de Española, a historic and cultural hub for economic development and community events.</li>

Akwesasne, N.Y.: Install Haudenosaunee Smoke Dancer sculptures in the newly developed Skén:nen Park along the St. Regis River to pay tribute to the community’s cultural heritage.

<li>Akwesasne, N.Y.:Akwesasne, N.Y.: Install Haudenosaunee Smoke Dancer sculptures in the newly developed Skén:nen Park along the St. Regis River to pay tribute to the community’s cultural heritage.</li>

Shawnee, Okla.: Transform a vacant lot into a community parklet and garden, to support South Central Industries community revitalization initiatives and improve the quality of life within the community.

<li>Shawnee, Okla.: Transform a vacant lot into a community parklet and garden, to support South Central Industries community revitalization initiatives and improve the quality of life within the community.</li>

Easton, Penn.: Transform Centre Square’s inner alley streets, including walkability and beautification upgrades to sidewalks, street lighting, planters, seating and murals to provide a pedestrian-friendly area for the community to gather.

<li>Easton, Penn.: Transform Centre Square’s inner alley streets, including walkability and beautification upgrades to sidewalks, street lighting, planters, seating and murals to provide a pedestrian-friendly area for the community to gather.</li>

Florence, S.C.: Create the North Dargan Street Mural Pocket Park, a vibrant public space aimed to increase community gathering and redevelopment opportunities in the northern end of the Downtown Florence Historic District.

<li>Florence, S.C.: Create the North Dargan Street Mural Pocket Park, a vibrant public space aimed to increase community gathering and redevelopment opportunities in the northern end of the Downtown Florence Historic District.</li>

Pendleton, S.C.: Renovate the historic Pendleton Community Center, including updates to electrical, flooring and walls to preserve the building’s history and continue to be a vital resource and space for the community.

<li>Pendleton, S.C.: Renovate the historic Pendleton Community Center, including updates to electrical, flooring and walls to preserve the building’s history and continue to be a vital resource and space for the community.</li>

Cleveland, Texas: Transform an unused masonic lodge into the Cleveland Youth Center, led by <a href="https://www.tuffkids.org/">T.U.F.F. Kids</a>, aimed to provide technology, college and career preparation tools and resources for youth.

<li>Cleveland, Texas: Transform an unused masonic lodge into the Cleveland Youth Center, led by <a href="https://www.tuffkids.org/">T.U.F.F. Kids</a>, aimed to provide technology, college and career preparation tools and resources for youth.</li>

New Richmond, Wis.: Build VFW Post 10818’s Freedom Park Center, a new facility that will provide St. Croix County veterans, seniors, youth and the wider community with health, wellness and recreational services.

<li>New Richmond, Wis.: Build VFW Post 10818’s Freedom Park Center, a new facility that will provide St. Croix County veterans, seniors, youth and the wider community with health, wellness and recreational services.</li>

Charleston, W.V.: Revitalize the YWCA Charleston Center for Racial Equity and Inclusion into a state-of-the-art facility to increase awareness and available resources to the community.

<li>Charleston, W.V.: Revitalize the YWCA Charleston Center for Racial Equity and Inclusion into a state-of-the-art facility to increase awareness and available resources to the community.</li>

T-Mobile works with Main Street America and Smart Growth America to select Hometown Grant recipients. These two organizations have decades of experience helping to build stronger, more prosperous small towns and rural communities. Application assessments are based on level of detail and completeness, potential community impact, project viability and other factors.

“The T-Mobile Hometown Grant program has made a massive impact in small towns and rural communities across the country,” said Main Street America Interim CEO Hannah White. “Grantees have renovated historic spaces, built new playgrounds and parks, and spurred innovative placemaking projects that are bringing community members together in new and meaningful ways. We are thrilled to partner with T-Mobile and Smart Growth America to continue this important work in places that are too-often overlooked.”

“Smart Growth America applauds T-Mobile's investments in each of the 25 towns selected to receive a T-Mobile grant,” said Smart Growth America President and CEO Calvin Gladney. “The work in these communities reflects a commitment to supporting small businesses, investing in historic downtowns, and creating vibrant gathering spaces.”

T-Mobile awards Hometown Grants each quarter for up to 25 towns with a population of less than 50,000 people. Anyone with a vision for how to make their community even stronger than it is today can apply.

Commitment to Rural America Hometown Grants are part of the Un-carrier’s <a href="https://www.t-mobile.com/news/un-carrier/t-mobiles-next-un-carrier-move-5gforall">massive 5-year commitment</a> announced in April 2021 to bring 5G to rural America, open hundreds of new stores and support economic development in small towns by providing $25 million in funding. Beyond amazing deals on plans and new devices, the Un-carrier launched <a href="https://www.t-mobile.com/home-internet?&cmpid=HEIS_PB_P_HMEINTRNET_43700066069349373_596970171567&gclid=Cj0KCQjwz96WBhC8ARIsAATR250nGG6AtINU9-v0u9kiO1I8mtRIXNZbE-Md-gGnunxGNzYoPJiL3qAaAjwaEALw_wcB&gclsrc=aw.ds">Home Internet</a> last year. With T-Mobile, more than 40 million households – a third of them in rural America – are eligible for 5G Home Internet. For full details on how to submit a proposal for Hometown Grants, visit <a href="https://www.t-mobile.com/brand/hometown-grants">https://www.t-mobile.com/brand/hometown-grants</a>.

For more information on past Hometown Grant recipients, visit the T-Mobile Newsroom <a href="https://www.t-mobile.com/news/un-carrier/t-mobile-unveils-the-next-25-hometown-grant-recipients">here</a>, <a href="https://www.t-mobile.com/news/un-carrier/tmobile-presents-25-hometown-grants-to-help-small-towns-thrive">here</a>, and <a href="https://www.t-mobile.com/news/un-carrier/t-mobile-grants-another-1-million-to-champion-small-towns">here</a>.

For more information about T-Mobile's commitment to small towns, visit <a href="https://www.t-mobile.com/coverage/small-towns-rural-areas" target="_blank" rel="noreferrer noopener">T-Mobile.com/AcrossAmerica</a>.  Follow T-Mobile’s Official Twitter Newsroom <a href="https://www.twitter.com/tmobilenews" target="_blank" rel="noreferrer noopener">@TMobileNews</a> to stay up to date with the latest company news.

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A local food bank representative in Washington estimates they are short as much as 4 million pounds of food right now compared to previous years and need your help. Here’s how T-Mobile is giving back by donating 2 Million Meals* to Feeding America® and helping connect employees and customers to other nonprofits.  

The holidays are a time of gratitude and giving, and this year T-Mobile is making sure its customers and employees have every opportunity to get in the spirit. This Giving Season, the Un-carrier is teaming up with <a href="https://www.feedingamerica.org/" target="_blank" rel="noreferrer noopener">Feeding America</a>, the largest nonprofit working with 200 food banks across the country and 60,000 food pantries and meal programs to end hunger in the United States. Due to the pandemic, unemployment and food insecurity soared, leading 53 million people to turn to food banks and community programs last year to help put food on the table at home. That’s why the company has announced it will be donating up to 2 million meals ($200,000 value) to Feeding America through the <a href="https://www.t-mobile.com/offers/t-mobile-tuesdays" target="_blank" rel="noreferrer noopener">T-Mobile Tuesdays App</a> on Giving Tuesday, Nov. 29.

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“Record inflation is causing demand to increase and remain high at food banks across the country,” says Lauren Biedron, vice president of Corporate Partnerships at Feeding America. “The Feeding America network is not immune to the impacts of inflation, with aspects of food bank operations including purchasing food, transporting donated food, energy for cold storage, and other costs including wages and even vehicle maintenance seeing increases. The latest Feeding America food bank pulse survey finds that 90% of all responding food banks reported seeing increased or steady demand for services amid record food price increases, with 60% being increased need. Now more than ever, we need the support of partners, like T-Mobile, to make nutritious food accessible to all neighbors in need.” 

And the goodness of Giving Season does not end once Giving Tuesday is over! T-Mobile is hosting food drives across the country helping employees give back to their local food banks through mid-December. Plus, the company will donate in a big way gifting a total of $150,000 to food banks in Bellevue, Washington; Overland Park, Kansas; Frisco, Texas; and Reston, Virginia.  

In addition to the food drives, the T-Mobile Foundation will gift all employees seed funding on Giving Tuesday to donate to their nonprofit of choice through the end of the year. Since 2015, T-Mobile has given almost $22 million and volunteered more than 321,000 hours to support over 22,000 nonprofits across the U.S. during Giving Season! 

“Food donations are at an all-time low right now and historically dip after the holidays in January and February,” says Ryan Scott, chief development officer for <a href="http://www.foodlifeline.org/" target="_blank" rel="noreferrer noopener">Food Lifeline</a>, a nonprofit in Seattle and a member of the Feeding America network that works to serve the western Washington community and provides nutritious food to 1.37 million people. “We typically have four to five million pounds of food here in the warehouse at this time, but because of the pinch we only have about 1 million pounds. Letting people know they can donate 10 meals to Feeding America on behalf of T-Mobile with a simple tap on the app on Giving Tuesday is so important but introducing them to their local foodbanks so they know they can donate all year long is just as vital.”

Head to the <a href="https://www.t-mobile.com/support/plans-features/t-mobile-tuesdays-app" target="_blank" rel="noreferrer noopener">T-Mobile</a><a href="https://www.t-mobile.com/offers/t-mobile-tuesdays" target="_blank" rel="noreferrer noopener"> Tuesday app</a> on Nov. 29, tap donate 10 meals to <a href="https://www.feedingamerica.org/about-us" target="_blank" rel="noreferrer noopener">Feeding America</a> on behalf of T-Mobile, and learn more about how you can support your <a href="https://www.feedingamerica.org/find-your-local-foodbank" target="_blank" rel="noreferrer noopener">local food bank</a>.

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*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.

Hear how T-Mobile is giving back by donating 2 Million Meals* to Feeding America® and helping connect employees and customers to other nonprofits. 

An Appetite For Awareness: “Food Donations At Local Foodbanks Are At An All Time Low.”  - T-Mobile Newsroom

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As T-Mobile renews its commitment to hiring 10,000 veterans and military spouses by the end of 2023, one veteran employee shares a journey from hiding his PTSD to being encouraged to share his true story and supported with mental health resources to manage the challenges he faces.

When you thank Jamie Weare for his service you might notice he doesn’t say the words “Thank You.” Instead, he uses a universal language by signing the phrase with his hands. It’s a visceral response to your gratitude, even if, as Jamie admits, you’re most likely unaware of the specific sacrifices he’s made. 

“When I got into the civilian world, I felt people didn’t really grasp it at the time,” explains the T-Mobile interim coach at the Menaul Call Center in Albuquerque, New Mexico. “They understood something happened and there’s a lot of ‘sorry for your loss’ and ‘thank you for your service,’ but to understand what that really means I think you have to have a loved one who served or have served yourself.”

What happened to Jamie after joining the Infantry in 2001 is not just a memory you neatly tuck away and move on from. It’s a part of who he is, and it’s also the part of him he suddenly felt he needed to hide when he began his journey back into civilian life. 

‘It’s become easier to talk about the accident,” says Jamie. “It’s the 20th anniversary this year. On March 29th 2002 I was involved in a training accident where a 120 mortar round misfired and basically exploded inside the tube. As a result of that accident three of my brothers in the vehicle with me that night never left Fort Irwin in Barstow, California.”

Jamie says he recuperated at the VA for almost 3 months, but emotionally he knew he also had to learn to cope. He remained in the army until 2004 partly because of opportunities he still wanted to accomplish and also because admittedly there was comfort in being surrounded with people who had similar experiences and understood his struggles. 

“Returning to civilian life was a challenge,” he says in reference to the mental health effects of his experience. “I had several jobs along the way and I felt like a lot of what came with me as a veteran is just swept under the rug and the only job that understood who I was and encouraged me to have an open dialogue about it and participate in different events to help others who have post-traumatic stress disorder was T-Mobile.”

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When he applied for a job with T-Mobile after another telecommunication company he worked for closed its store during the pandemic, Jamie says he was unaware that the company was designated by Military Friendly® as a top Military Friendly Employer and Military Spouse Friendly employer, or that T-Mobile had made a <a href="https://www.t-mobile.com/responsibility/community/military">commitment</a> to hire 10,000 veterans and military spouses by the end of 2023 (the company is about 84% there!).  But, he says from the first day he stepped into his new role it was apparent what kind of support he was going to receive. The real kind.

“It’s not a publicity stunt,” he says with a smile when asked if he feels truly appreciated for his service at work. “T-Mobile doesn’t just say thank you, they honor you for the whole person you are. The skills I learned in the Army have made me flexible and translate well at work. T-Mobile has given me opportunities to use those skills in several different areas: I have been in closed loop, an interim associate trainer, and now an interim coach!”

Jamie says beyond being invited to NYC in 2021 to participate in the Veterans Day Parade and being connected with other veterans and supporters through T-Mobile’s more than 11,000 member strong Veterans & Allies Employee Resource Group, he also was able to take advantage of health benefits that catered towards goals of managing his PTSD. 

“T-Mobile has an amazing benefit that gives you 10 free counseling sessions to help you try different counselors to see what works for you,” says Jamie, “and that’s what I was able to do. My PTSD is so much more manageable now, even without the need for medication.”

Aware of the <a href="https://www.t-mobile.com/news/community/mobile-mindfulness-the-future-of-mental-health">staggering statistic</a> regarding how many U.S. veterans continue to report having developed a mental health condition such as post-traumatic stress disorder and depression, the company has tailored elements of its wellbeing resource <a href="https://www.livemagenta.com/">LiveMagenta</a> for its veteran employees requiring support.

Jamie says he also has made use of the company’s childcare subsidy for his family and the tuition reimbursement program to attend The University of Arizona Global Campus to continue his higher education free of charge. He says when he first found a job opening at the T-Mobile call center, he had no idea about the company’s commitment to veterans and veteran family employment. But he says since the moment he applied for a position and reported his veteran status, he has seen for himself the investments being made to the military community. 

Jamie says he is proud that T-Mobile continues a presence at hundreds of job fairs and Veterans Affairs offices across the country and also partners with not-for- profit organizations such as <a href="https://www.hiringourheroes.org/">Hiring our Heroes</a>, <a href="https://fourblock.org/">FourBlock</a>, and <a href="https://www.warriors4wireless.org/">Warriors4Wireless</a> to help fund career readiness programs and community support initiatives.

He says he was excited to hear that the company also expanded its successful <a href="https://www.t-mobile.com/news/community/returnship-helps-veterans-reenter-workforce">TechX Returnship Program</a> to include veterans. TechX Returnship is a partnership with <a href="https://www.reachire.com/">reacHIRE</a> that helps facilitate paths to leadership roles for women—and now veterans— returning to the workforce in technology roles. The program provides opportunities to those with tech-centric resumes who’ve taken a long professional career break to care for family members, raise children, or to serve in the military.

“There are so many resources,” says Jamie. “I feel in my experiences there have been a lot of companies that don’t want to talk about the realities of serving and would rather hide behind the guise of ‘Thank you for your service.’ But T-Mobile really is there with impactful support for veterans.”

Jamie’s vulnerability about the challenges he’s faced is as disarming as his positivity. He’s the personification of pulling oneself up by the bootstraps. An indelible force of human spirit. And this year, Jamie received the company’s PEAK Achievement Award, the pinnacle of recognition at T-Mobile, which goes to the top 3% employees who are nominated by leadership and peers for being outstanding in job performance and company values. Winners and their plus-one are treated to an all-expenses-paid trip to Maui to celebrate alongside the company’s senior leadership team, including CEO Mike Sievert. 

“Going to PEAK was an amazing experience,” says Jamie. “Just a week of love and celebration and meeting with senior leadership to hear directly from them how we’re making an impact on the business. Words can’t express my true feelings when I try to explain why I am so happy to be working for T-Mobile,” says Jamie. “It gave me back so many things I had lost.” 

To learn more about T-Mobile’s employment initiatives, plan discounts, and ongoing community investments and support for servicemembers and their families, head to the <a href="https://www.t-mobile.com/responsibility/community/military">T-Mobile Military Landing Page</a>.

As T-Mobile renews its commitment to hiring 10,000 veterans and military spouses by the end of 2023, one veteran employee shares his personal story.

Veterans Day Employee Spotlight: Saying Thank You For Your Service

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Veterans Day Employee Spotlight: Saying Thank You For Your Service. - T-Mobile Newsroom

A digital literacy program created by The League of United Latin American Citizens continues to grow with T-Mobile’s help, and this Hispanic Heritage Month students say it’s an opportunity to stay ahead of today’s fast-paced connected technology.

A program focused on digital literacy and safety for students in Hispanic communities has expanded across the country as it enters its third year. Current high school participants say it’s been a rewarding opportunity. 

“I’m interested in computer science,” says Elizabeth Rodriguez, a senior at North Side High School in Houston and current <a href="https://lulac.org/conexiones/">Conexiones</a> participant, “and this program for the community is amazing because sadly my mother and family never had this opportunity. I know they’re grateful I get to study this subject and I hope my younger nephews and future generations get the chance as well.”

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