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Introducing T-Mobile’s
Protection 360® HomeTech.

The simple, affordable way to keep your Wi-Fi enabled devices running smoothly.

Enroll now
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One plan for your favorite home devices.
Sign up for $25/month plus applicable tax.

We’ll protect an unlimited number of covered devices—it’s as simple as that. No need to prove your eligibility or register your devices when you enroll.

Smartphones and major appliances are excluded from this plan. Service fee may apply. Check terms and conditions for details.

Close-up of a hand adjusting a smart thermostat.

Comprehensive coverage, unlimited devices.

Accidents happen. Things stop working. We’ll help you repair or replace any eligible device that breaks down—no matter where or when you got it.

Man using a laptop at the kitchen table.

Simple claims process with generous limits.

Your convenience is our priority. File a claim easily, and get it handled quickly. We’ll pay up to $2,000 per claim and up to $5,000 in a consecutive 12-month period.

File a claim online , opens in a new window
Smiling tech support agent wearing a telephone headset.

Personalized tech support around the clock.

Whatever your tech troubles, we’ve got your back 24/7. Call or chat with a live agent who can help you troubleshoot your eligible devices remotely.

Get support online , opens in a new window

Love your tech? Keep it protected & connected.

DOWNLOAD THE APP

Protection 360® HomeTech.

Easily review your coverage, file and track claims, find helpful tech tips, and more.

Protection 360 HomeTech app logo.

PROTECTION 360®

Don’t forget to protect your phone too.

Get worry-free coverage for life’s “uh-ohs” including loss, theft, and accidental damage.

Find out more
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T-MOBILE 5G HOME INTERNET

Switch to a better internet experience.

Looking for fast, reliable 5G home internet that won’t break the bank? We have just the thing.

Check availability
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Got questions about Protection 360® HomeTech?

  • Protection 360® HomeTech is one protection plan for an unlimited number of eligible home devices and electronics, regardless of when and where you bought them. It provides you with seamless repair and replacement solutions, plus live tech support around the clock.

  • This protection plan covers eligible Wi-Fi-enabled products that you or a household member own at your registered service address. Accidental damage coverage applies to the following products: laptops, tablets, portable DVD/Blu-ray players, portable handheld gaming devices, wearables, audio headsets, virtual reality headsets, and printer display screens.

  • Protection 360® HomeTech is $25 per month, plus applicable tax. It’s an optional monthly plan which automatically renews unless canceled. 

  • You can add Protection 360® HomeTech by simply going to your account via MyTMobile.com or the T-Life app, selecting Manage Add-ons, and checking the Protection 360® HomeTech program and then selecting continue. Alternatively, you can call T-Mobile Care at 1-800-937-8997 or visit your nearest T-Mobile store and a sales associate will help you add it.

  • No. Protection 360® HomeTech provides coverage for accidental damage on portable electronics, out-of-warranty mechanical/electrical breakdown, and power surge for an unlimited number of eligible Wi-Fi-enabled devices (excluding smartphones).

  • Your tech support services, and power surge benefits begin on your coverage start date. Your breakdown and accidental damage repair/replacement benefits begin 30 days after the coverage start date.

  • You don’t have to register any of your devices for them to be covered, but if you need to file a claim, your device will need to be in the device inventory list in order for you to complete the claim. 

  • No, Protection 360® HomeTech covers your eligible Wi-Fi-enabled devices—the ones you already own plus the ones you’ll buy—no matter how many there are, and no matter where or when you bought them.

Got questions about claims?

  • The fastest way to file a Protection 360® HomeTech claim is online through My Account at protection360hometech.com or in the Protection 360® HomeTech app. Sign in, select your device, then choose Claims & Support and File a Claim. You can also call 1-800-320-1593 for help. Covered service events must be reported within 30 days of the breakdown, power surge, or damage.

  • There is a $2,000 claim limit for each repair or replacement and a $5,000 aggregate repair or replacement limit in any consecutive 12-month period.