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The simple, affordable way to keep your Wi-Fi enabled devices running smoothly. [Enroll now](https://www.t-mobile.com/account/odf/DataService:ALL/Service:ALL/DataPass:ALL)  ## Introducing T-Mobile’s Protection 360® HomeTech. One plan for your favorite home devices. Sign up for $25/month plus applicable tax. We’ll protect an unlimited number of covered devices—it’s as simple as that. __No need to prove your eligibility or register your devices when you enroll.__ Smartphones and major appliances are excluded from this plan. Service fee may apply. [Check terms and conditions for details.](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/non-dynamic-media/pdf/TMUS_P360_HomeTech_Final_7_25_2025_Terms_and_Conditions.pdf)  ## Comprehensive coverage, unlimited devices. [Comprehensive coverage, unlimited devices.](https://www.t-mobile.com) Comprehensive coverage, unlimited devices. Accidents happen. Things stop working. We’ll help you repair or replace any eligible device that breaks down—no matter where or when you got it. Check covered devices ## Comprehensive coverage, unlimited devices.  ## Simple claims process with generous limits. [Simple claims process with generous limits.](https://www.t-mobile.com) Simple claims process with generous limits. Your convenience is our priority. File a claim easily, and get it handled quickly. We’ll pay up to $2,000 per claim and up to $5,000 in a consecutive 12-month period. [File a claim online , opens in a new window](https://protection360hometech.com/?icid=MGPO_TMO_C_PRT360HOME_2DCACE7AC4C6DFD541389) ## Simple claims process with generous limits.  ## Personalized tech support around the clock. [Personalized tech support around the clock.](https://www.t-mobile.com) Personalized tech support around the clock. Whatever your tech troubles, we’ve got your back 24/7. Call or chat with a live agent who can help you troubleshoot your eligible devices remotely. [Get support online , opens in a new window](https://protection360hometech.com?icid=MGPO_TMO_C_PRT360HOME_2DCACE7AC4C6DFD541390) ## Personalized tech support around the clock. # Protection 360® HomeTech will cover an unlimited number of these devices. It doesn’t matter where or when you got them. If they’re in your home, they’re protected.   This service contract covers eligible products that you or a household member own at your registered service address. Damage coverage applies to the following products: laptops, tablets, portable DVD/Blu-ray players, portable handheld gaming devices, wearables, audio headsets, virtual reality headsets, and printer display screens. For complete details, review the [__terms and conditions__.](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/non-dynamic-media/pdf/TMUS_P360_HomeTech_Final_7_26_2024_Terms_and_Conditions.pdf) File a claim online or through the app with zero hassle. Once it’s approved, you’ll pay __$0__ in service fees* for these devices. A lot of these devices can help protect your home. We can help protect your wallet. Pay a __$29__ service fee* when your claim is approved. Pay a __$89__ service fee* for these devices when your claim is approved. Oh, and potentially save hundreds in replacement costs. Routers (consumer-owned) Bluetooth/Wi-Fi external hard drives Gaming system accessories Wi-Fi extenders (consumer-owned) Computer and tablet batteries\** Keyboards\*\** External computer speakers\*\** PC accessories Printer displays Original remote controls DVD players Blu-ray players Bluetooth/Wi-Fi receiver     \*Plus applicable tax \*\*One replacement per year per device, as part of desktop/laptop claim \*\*\*As part of desktop/laptop claim Streaming devices Smart door locks Smart home security cameras Smart thermostats Smart video doorbells Smart carbon monoxide detector Smart device hubs Smart light dimmers Smart smoke detectors Alarm contact sensors Alarm flood sensors Alarm freeze sensors Glass break sensors Alarm keypads Alarm motion detectors Alarm panic buttons Alarm range extenders (consumer-owned) \*Plus applicable tax Tablets Smart health and fitness bands Smartwatches Smart TVs (LED, LCD) Gaming systems Home theater systems Bluetooth- and Wi-Fi-connected speakers Premium audio headsets Virtual reality headsets Desktops Laptops Printers (non-3D) Bluetooth/Wi-Fi sound bar Bluetooth/Wi-Fi amplifier Bluetooth/Wi-Fi subwoofer Bluetooth/Wi-Fi tuner Digital cameras, including GoPro \*Plus applicable tax   ## Your tech is worth protecting. Unexpected breakdowns can add up quickly. Use the + under each device to tell us how many you have, and we’ll show you the value of your tech collection. Estimated value of your tech 0 Wholesale pricing from CTA U.S. Consumer Technology One-Year Industry Forecast, 2020-2025 (July 2024). Reset tool ### Love your tech? Keep it protected & connected. DOWNLOAD THE APP Protection 360® HomeTech. Easily review your coverage, file and track claims, find helpful tech tips, and more. [](https://install.myp360hometech.com/?utm_campaign=app_download&utm_medium=landing_page&app_branding=protection_360_home_tech) [](https://install.myp360hometech.com/?utm_campaign=app_download&utm_medium=landing_page&app_branding=protection_360_home_tech)  PROTECTION 360® Don’t forget to protect your phone too. Get worry-free coverage for life’s “uh-ohs” including loss, theft, and accidental damage. [Find out more](https://www.t-mobile.com/benefits/phone-protection-plans)  __T-MOBILE 5G HOME INTERNET__ ## Switch to a better internet experience. Looking for fast, reliable 5G home internet that won’t break the bank? We have just the thing. [Check availability](https://www.t-mobile.com/home-internet/eligibility)  ## Switch to a better internet experience. ### Got questions about Protection 360® HomeTech? - ### What is Protection 360® HomeTech? Protection 360® HomeTech is one protection plan for an unlimited number of eligible home devices and electronics, regardless of when and where you bought them. It provides you with seamless repair and replacement solutions, plus live tech support around the clock. The plan includes:  - Coverage for an unlimited number of Wi-Fi-enabled electronics, from TVs to tablets, speakers to wearables, and more (excludes smartphones)—no matter when or where you bought them! - Protection for accidental damage* on portable electronics and out-of-warranty mechanical/electrical breakdown, and power surge - Generous claim limits: up to $2,000 per claim and up to $5,000 in any consecutive 12-month period - 24/7 live tech support to troubleshoot your connected devices - Quick and easy claims filing through the Protection 360® HomeTech app and no requirement to add the products you want to cover until you need to make a claim. Once you enroll, your access to tech support services and power surge benefits begins right away. Your breakdown and accidental damage repair/replacement benefits begin 30 days after the protection plan start date.    \* Portable electronics include laptops, tablets, portable DVD/Blu-ray players, portable handheld gaming devices, wearables, audio headsets, virtual reality headsets, and printer display screens. - ### What devices are covered in my plan and what are the service fees? This protection plan covers eligible Wi-Fi-enabled products that you or a household member own at your registered service address. Accidental damage coverage applies to the following products: laptops, tablets, portable DVD/Blu-ray players, portable handheld gaming devices, wearables, audio headsets, virtual reality headsets, and printer display screens. You can find the covered products and their service fees in the table below.*   \*This protection plan covers only those service events reported within thirty (30) days of the date of Product(s)’ Breakdown, Power Surge, or Damage. - ### How much is Protection 360® HomeTech? Protection 360® HomeTech is $25 per month, plus applicable tax. __It’s an optional monthly plan which automatically renews unless canceled.__ - ### How can I get Protection 360® HomeTech? You can add Protection 360® HomeTech by simply going to your account via MyTMobile.com or the T-Life app, selecting Manage Add-ons, and checking the Protection 360® HomeTech program and then selecting continue.   Alternatively, you can call T-Mobile Care at 1-800-937-8997 or visit your nearest T-Mobile store and a sales associate will help you add it to your account. - ### Will Protection 360® HomeTech protect my phone? No. Protection 360® HomeTech provides coverage for accidental damage on portable electronics, out-of-warranty mechanical/electrical breakdown, and power surge for an unlimited number of eligible Wi-Fi-enabled devices (excluding smartphones).   Protection 360® is protection for your smartphone and other devices, and includes lost/stolen device replacement, unlimited accidental damage, and mechanical and electrical failure. You can learn more [here](https://www.t-mobile.com/benefits/phone-protection-plans) - ### Where can I find the Terms and Conditions? Our Terms and Conditions can be found [here](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/non-dynamic-media/pdf/TMUS_P360_HomeTech_Final_7_25_2025_Terms_and_Conditions.pdf) - ### Where can I find my coverage confirmation? Your coverage confirmation is part of the welcome kit which was emailed to you after you enrolled in the program and includes your coverage documents which provide all the details about your plan including your service fees, claim limits, and coverage type. You can find the [Terms and Conditions](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/non-dynamic-media/pdf/TMUS_P360_HomeTech_Final_7_26_2024_Terms_and_Conditions.pdf) here. If you would like to request a copy of your coverage documents, you can call 1-800-320-1593. - ### Where can I find my contract number? Your contract number is on the top of the welcome letter you received when you enrolled. You can also find it in your [Protection 360® HomeTech app](https://install.myp360hometech.com/?utm_campaign=app_download&utm_medium=welcome_email&app_branding=protection_360_home_tech) by clicking on My Account. - ### When does my coverage begin? Your tech support services, and power surge benefits begin on your coverage start date. Your breakdown and accidental damage repair/replacement benefits begin 30 days after the coverage start date. - ### How do I create my account after I enroll? To create your account, download the Protection 360® HomeTech app from Google Play™ or the App Store® or go to protection360hometech.com. Follow the prompts to create your account using your email address. If you're unsure of your email, please call 1-800-320-1593, and we can help you set one up. - ### Do I need to register my devices? You don’t have to register any of your devices for them to be covered, but if you need to file a claim, your device will need to be in the device inventory list in order for you to complete the claim. - ### What are the benefits of creating a device inventory list in my account? To file a claim, you’ll need to have your device listed in the inventory list in the Protection 360® HomeTech app.    When you list your devices like laptops, tablets, smart TVs, wireless speakers, fitness bands, etc., you’ll be able to view coverage details and have access to thousands of device-specific articles and videos, how-to tips and tricks, step-by-step quick fixes, and your device manual all in one place. - ### What is the Protection 360® HomeTech app? It's an easy-to-use application that helps you solve technical challenges, manage your device inventory, file claims, and check on repair and replacement status. Customers enrolled in __Protection 360® HomeTech__ have access to features including:  - View protection plan details - Connect with experienced tech pros - Use camera and screen share for faster fixes - Access self-help tips and tricks - File and track claims - Check repair and replacement status - Add home devices in the protection plan - Wi-Fi speed check - ### Where do I go to download the app? - You can download the app from the App Store® or Google PlayTM store. Additionally, upon initial signup you’ll get a text message with a link to download the app. - ### Is there a limit on how many devices can be covered by Protection 360® HomeTech? No, Protection 360® HomeTech covers your eligible Wi-Fi-enabled devices—the ones you already own plus the ones you’ll buy—no matter how many there are, and no matter where or when you bought them. - ### What can the Protection 360® HomeTech pros do for me? Our highly trained, U. S.-based tech pros offer a level of support we believe is simply unrivaled. You can contact us about almost any type of technical challenge related to your smart TV, soundbar, home Wi-Fi router, streaming devices, personal computer, laptop, personal wearable devices, tablets, and more, and we’ll provide you with resources and tools that are appropriate to your device/electronic. We also help you set up/install and launch/configure your new devices, troubleshoot hardware, operating system, app, and Wi-Fi connectivity issues, and get your devices to work with each other more seamlessly. And we’ll get your problem solved fast—it’s why we have a 97.2% customer satisfaction rating and a 98%+ resolution rate1.   1 2016 - 2023 Assurant, Inc. reporting - ### How do I contact the Protection 360® HomeTech pros? Connect with a live tech pro via call and chat from your [Protection 360® HomeTech app](https://install.myp360hometech.com/?utm_campaign=app_download&utm_medium=welcome_email&app_branding=protection_360_home_tech) for help with your home electronics and technology. You can also access tech support via Tech Services at the top of this website. - ### How do I cancel my plan? You can cancel Protection 360® HomeTech by simply going to your account via MyTMobile.com or the T-Life app.   Alternatively, you can call T-Mobile Care at 1-800-937-8997, email [[email protected]](mailto:[email protected]) or visit your nearest T-Mobile store and a sales associate will help you remove it from your account. - ### Who is the provider of the plan? Protection 360® HomeTech is provided by Federal Warranty Service Corporation in all states except Florida, where the provider is United Service Protection, Inc., and Oklahoma, where the provider is Assurant Service Protection, Inc. These companies operate under the trade name Assurant. All trademarks are the property of their respective owners. ### Got questions about claims? - ### Should I file a claim? If you’re unsure, reach out to our tech pros and they can help you determine if your device is functioning properly. Many times, most issues can be resolved quickly with just a call or chat. - ### How do I file a claim? The easiest and fastest way to file a claim is online via My Account or through the Protection 360® HomeTech app. - From the website protection360hometech.com, log in to your account and from your My Account dashboard either, - Select Support Center, click on the drop-down menu to Claims & Support, then select the device for which you want to file a claim. __*OR*__ - Select My Devices and select the device for which you want to file a claim. Click on Claims & Support and select File a Claim. - From the Protection 360® HomeTech app, either, - Go to your My Account dashboard and select File a Claim. *__OR__* - Go to the Device Details page and select File a Claim. - Alternatively, you can call 1-800-320-1593 and we’ll be happy to assist you with your claim. This protection plan covers only those service events reported within thirty (30) days of the date of Product(s)’ Breakdown, Power Surge, or Damage. - ### How do I track a claim? From the website protection360hometech.com, log into your account and from your My Account dashboard either,  - Select Support Center and click on the drop-down menu to View Claim Status. You’ll be directed to the claims dashboard with a list of devices that have active or closed claims. Select Track My Claim on the device to view status details. __*OR*__ - Select My Devices and then select the device for which you want to view the status. Click View Claim Status and you’ll be directed to the Claims Details page. From the app, each time you file a claim and when a claim is finalized, this information will be shown on the app’s dashboard. In addition, whenever there’s a change in claim status you’ll receive a push notification. Clicking on this notification will provide further details. - ### What’s my claim limit? There is a $2,000 claim limit for each repair or replacement and a $5,000 aggregate repair or replacement limit in any consecutive 12-month period. ## Hello! Want to stay logged in? 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