- First, use the IMEI number to check if your Verizon phone is unlocked and compatible with T-Mobile's network. Most Verizon phones are unlocked, but the phone also needs to be compatible with the T-Mobile Network.
- Once your compatible phone is unlocked, purchase a T-Mobile SIM card and choose a T-Mobile plan.
- Replace the existing SIM card in your phone with the new T-Mobile SIM card. See video instructions.
Love your phone? Bring it to T‑Mobile.
Bring your phone to T‑Mobile.
It’s easy and affordable to switch. Simply follow the steps below and use our IMEI checker to make sure your phone can give you a great network experience.
How to keep your phone & number when you switch:
Unlocked, compatible device, SIM & qualifying service req'd. Check your warranty and current wireless carrier contract to confirm ability to unlock your device.
Make sure your phone is unlocked.
Not sure if your phone is unlocked and ready to use on the T‑Mobile network? Give your current carrier a call to check.
Make sure your phone is compatible.
We use your phone’s unique ID number to ensure you’ll have a great experience on our network.
Buy a T‑Mobile SIM card & pick a plan.
You’ll need a SIM card to use your phone on the T‑Mobile network. Choose one of our benefit-packed plans and buy a SIM card.
Keep your personal data & phone number.
We’ll show you how to keep all your contacts, photos, and more. Plus, we’ll help you transfer your number too.
Check compatibility with your phone's IMEI.
Every phone has a unique number—15 digits that tells you the make, model, and if it’s ready to use on our network. Most phones are compatible.
IMEI STATUS CHECK: Dial *#06# to get your phone's IMEI, or find it in phone settings.
You’re all set.
Your device is compatible with the T‑Mobile network and can take advantage of our most powerful signal, Extended Range LTE.
Next Steps
Confirm that the device is unlocked. Not sure? Call the original wireless carrier to check.
Then, get a T‑Mobile SIM card and choose a plan.
For the best experience, always check for and install software updates for the device upon activation.
Confirm that the device is unlocked. Not sure? Call the original wireless carrier to check.
Then, get a T‑Mobile SIM card and choose a plan.
For the best experience, always check for and install software updates for the device upon activation.
T‑Mobile cannot and does not guarantee the functionality or performance of any handsets or devices that were not sold by T‑Mobile or an authorized dealer of T‑Mobile (“Non-T‑Mobile Devices”) for use on the T‑Mobile network, or that do not have a software version sold or updated by T‑Mobile (e.g., rooted devices). We are not able to test Non-T‑Mobile Devices’ call quality, performance, data speed, feature compatibility, or other functionalities, so please be aware some experiences may vary greatly depending on, e.g., the settings from the customer’s original carrier. We strongly recommend that customers contact the manufacturers of their Non-T‑Mobile Devices with any questions or problems regarding the functionality, operation, or performance of their Non-T‑Mobile Devices.
Limited connectivity.
Your device is partially compatible. To take advantage of our best coverage and fast speeds, we recommend upgrading to a device that can access our most powerful signal, Extended Range LTE.
Not ready to upgrade? If the device is unblocked and unlocked you can still use it on our network, but it may limit your coverage.
Next Steps
If the device is unblocked and unlocked, get a T‑Mobile SIM card and choose a plan. Or, shop for a new device.
For the best experience, always check for and install software updates for the device upon activation.
If the device is unblocked and unlocked, get a T‑Mobile SIM card. Or, shop for a new device.
For the best experience, always check for and install software updates for the device upon activation.
T‑Mobile cannot and does not guarantee the functionality or performance of any handsets or devices that were not sold by T‑Mobile or an authorized dealer of T‑Mobile (“Non-T‑Mobile Devices”) for use on the T‑Mobile network, or that do not have a software version sold or updated by T‑Mobile (e.g., rooted devices). We are not able to test Non-T‑Mobile Devices’ call quality, performance, data speed, feature compatibility, or other functionalities, so please be aware some experiences may vary greatly depending on, e.g., the settings from the customer’s original carrier. We strongly recommend that customers contact the manufacturers of their Non-T‑Mobile Devices with any questions or problems regarding the functionality, operation, or performance of their Non-T‑Mobile Devices.
Incompatible device
Sorry, this device can’t be used on the T‑Mobile network. Please upgrade to a device that can access our most powerful signal, Extended Range LTE.
Next Steps
Shop for a new device and a T‑Mobile plan.
Shop for a new device.
T‑Mobile cannot and does not guarantee the functionality or performance of any handsets or devices that were not sold by T‑Mobile or an authorized dealer of T‑Mobile (“Non-T‑Mobile Devices”) for use on the T‑Mobile network, or that do not have a software version sold or updated by T‑Mobile (e.g., rooted devices). We are not able to test Non-T‑Mobile Devices’ call quality, performance, data speed, feature compatibility, or other functionalities, so please be aware some experiences may vary greatly depending on, e.g., the settings from the customer’s original carrier. We strongly recommend that customers contact the manufacturers of their Non-T‑Mobile Devices with any questions or problems regarding the functionality, operation, or performance of their Non-T‑Mobile Devices.
Here are your results:
Your device is compatible with the T‑Mobile network and can take advantage of our most powerful signal, Extended Range LTE.
However, this device isn’t quite ready to be used on our network. See details below.
Next Steps
Once the device is unblocked and unlocked, get a T‑Mobile SIM card and choose a plan.
For the best experience, always check for and install software updates for the device upon activation.
Once the device is unblocked and unlocked, get a T‑Mobile SIM card and choose a plan.
For the best experience, always check for and install software updates for the device upon activation.
T‑Mobile cannot and does not guarantee the functionality or performance of any handsets or devices that were not sold by T‑Mobile or an authorized dealer of T‑Mobile (“Non-T‑Mobile Devices”) for use on the T‑Mobile network, or that do not have a software version sold or updated by T‑Mobile (e.g., rooted devices). We are not able to test Non-T‑Mobile Devices’ call quality, performance, data speed, feature compatibility, or other functionalities, so please be aware some experiences may vary greatly depending on, e.g., the settings from the customer’s original carrier. We strongly recommend that customers contact the manufacturers of their Non-T‑Mobile Devices with any questions or problems regarding the functionality, operation, or performance of their Non-T‑Mobile Devices.
Unknown compatibility
We couldn't confirm this device's compatibility. Please check that the IMEI number you entered is correct, and if you'd like help, call us or visit a T‑Mobile store.
Next Steps
Call us or visit a T‑Mobile store.
T‑Mobile cannot and does not guarantee the functionality or performance of any handsets or devices that were not sold by T‑Mobile or an authorized dealer of T‑Mobile (“Non-T‑Mobile Devices”) for use on the T‑Mobile network, or that do not have a software version sold or updated by T‑Mobile (e.g., rooted devices). We are not able to test Non-T‑Mobile Devices’ call quality, performance, data speed, feature compatibility, or other functionalities, so please be aware some experiences may vary greatly depending on, e.g., the settings from the customer’s original carrier. We strongly recommend that customers contact the manufacturers of their Non-T‑Mobile Devices with any questions or problems regarding the functionality, operation, or performance of their Non-T‑Mobile Devices.
Here are your results:
Your device is compatible with the T‑Mobile network and can take advantage of our most powerful signal, Extended Range LTE.
However, we need a little more information about this device to make sure it can be used on our network. See details below.
Device Name Not Available
Next Steps
Once the device is unblocked and unlocked, get a T‑Mobile SIM card and choose a plan.
For the best experience, always check for and install software updates for the device upon activation.
Once the device is unblocked and unlocked, get a T‑Mobile SIM card and choose a plan.
For the best experience, always check for and install software updates for the device upon activation.
T‑Mobile cannot and does not guarantee the functionality or performance of any handsets or devices that were not sold by T‑Mobile or an authorized dealer of T‑Mobile (“Non-T‑Mobile Devices”) for use on the T‑Mobile network, or that do not have a software version sold or updated by T‑Mobile (e.g., rooted devices). We are not able to test Non-T‑Mobile Devices’ call quality, performance, data speed, feature compatibility, or other functionalities, so please be aware some experiences may vary greatly depending on, e.g., the settings from the customer’s original carrier. We strongly recommend that customers contact the manufacturers of their Non-T‑Mobile Devices with any questions or problems regarding the functionality, operation, or performance of their Non-T‑Mobile Devices.
Sorry, we’re having technical difficulties.
We can’t check this device’s compatibility right now — please try again later.
Device Name Not Available
Next Steps
Try again later, shop for a new device, or visit a T‑Mobile store.
T‑Mobile cannot and does not guarantee the functionality or performance of any handsets or devices that were not sold by T‑Mobile or an authorized dealer of T‑Mobile (“Non-T‑Mobile Devices”) for use on the T‑Mobile network, or that do not have a software version sold or updated by T‑Mobile (e.g., rooted devices). We are not able to test Non-T‑Mobile Devices’ call quality, performance, data speed, feature compatibility, or other functionalities, so please be aware some experiences may vary greatly depending on, e.g., the settings from the customer’s original carrier. We strongly recommend that customers contact the manufacturers of their Non-T‑Mobile Devices with any questions or problems regarding the functionality, operation, or performance of their Non-T‑Mobile Devices.
Get started now.
Once you’re sure your phone is unlocked and compatible. The next step is to get a T‑Mobile SIM card.
There are many ways to save when you join T‑Mobile.
We’ll pay off your phone up to $800.
Leave your carrier and keep your device. We’ll even help you pay off your eligible phone via a virtual prepaid card when you switch to T‑Mobile.
Qualifying credit required; card typically takes 15 days. See full terms
Still on contract? We’ll pay it off.
Get a new phone and we’ll pay off your current phone and service contracts—up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit.
Qual'g credit required; card typically takes 15 days. See full terms
Take the next step.
Find the perfect plan.
Check out our coverage.
Got questions?
Once you know that your phone is compatible and unlocked, follow these steps:
- Purchase a T-Mobile SIM card and choose a T-Mobile plan.
- Replace the existing SIM card in your phone with the new T-Mobile SIM card. Want help? See video instructions.
- Want to keep your existing phone number? After you install the new SIM card, you transfer your number to T-Mobile.
If you have questions, please call 1-800-T-MOBILE or visit your nearest T-Mobile store.
Using your own phone with T-Mobile is fast, easy, and economical. If you want to bring your own phone, you’ll first need to check if your phone is compatible with the T-Mobile network and see if it’s unlocked. Some phones have network hardware that may not work well with T-Mobile's network. We want you to have a great experience using our network, so if your phone isn’t compatible, we recommend an upgrade to a new T-Mobile phone. If your phone is locked, contact your current carrier to request unlocking.
The IMEI (International Mobile Equipment Identity) number is a unique 15-digit number that identifies a specific mobile device. IMEI numbers are issued by the GSM Association, which supports mobile operators and device makers. An IMEI number can be used to determine the device make and model, and whether the device is locked or unlocked. If a device has been lost or stolen, the IMEI can also be used to block it from being used on most carrier networks, including T-Mobile's.
Sign up for T-Mobile ID and submit for the rebate for each line brought (ported-in) over within 14 days of activation at: https://t-mobile.com/promotions using promo code: 2020SWITCH1. Have your device IMEI ready when submitting for your rebate (dial *#06# to retrieve). Please ensure you accurately enter your IMEI as incorrectly entered IMEI's can lead to your rebate submission being denied.
Using the IMEI is the fastest and most accurate way for us to determine compatibility with T-Mobile's network and check whether a device is locked or unlocked. Many phones appear to work the same way across different carriers, but they can have significant internal differences with their technology and software. By using your device IMEI, we can better understand the device’s capabilities on our network and see if it’s unlocked.
- First, use the IMEI number to check if your AT&T phone is unlocked and compatible with T-Mobile's network.
- If your phone is locked, you can request that it be unlocked at the AT&T Device Unlock Portal.
- Once your compatible phone is unlocked, purchase a T-Mobile SIM card and choose a T-Mobile plan.
- Replace the existing SIM card in your phone with the new T-Mobile SIM card. See video instructions.
If your phone is locked, you’ll have to have it unlocked by the original carrier. In some cases, the phone may have a finance agreement that needs to be paid off before the carrier will unlock it. It may also take a few days to unlock the device.
Most phone numbers can be transferred to T-Mobile, but check the transfer eligibility of your existing number before switching to T-Mobile. After you've installed your new T-Mobile SIM, call us at 1-800-937-8997 or visit a T-Mobile store to complete the transfer process. To get started, you'll need the following information:
- Previous wireless company name
- Previous wireless account number
- Previous account PIN
- Existing phone number
We recommend backing up your contacts, voicemail, and text messages before transferring your number to T-Mobile. During the process, you may have dual service for up to 24 hours, meaning your device will be active on both carrier networks. Please do not cancel your previous wireless service until you receive a confirmation text message from T-Mobile saying that the number transfer is complete.
- First, use the IMEI number to check if your Sprint phone is unlocked and compatible with T-Mobile's network.
- If your phone is locked, you can learn more about unlocking it here: Unlocking your Sprint device
Be sure to read Sprint's device unlocking FAQs as well. - Once your compatible phone is unlocked, purchase a T-Mobile SIM card and choose a T-Mobile plan.
- Replace the existing SIM card in your phone with the new T-Mobile SIM Card. See video instructions.