Let’s check your order
Order Placed
We’ll notify you when your order is ready for pick up. Bring your ID for verification.
Your order will be held until this pickUpByDate. If not picked up, it will be canceled and refunded.
You will be notified when your order is ready. Please bring your ID for verification.
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Placed
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Prepared
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On the way
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Delivered
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Placed
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Ready
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Picked up
Same-day orders require a code
You’ll need to provide the delivery code when your driver arrives.
Bring your valid ID and trade-in device if it’s ready.
This order requires a signature upon delivery.
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Trade-in devices
Same-day Delivery Notice
Delivery drivers can’t accept trade in devices.
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Next steps
You have until orderPickupByDate to pick up your order at the store.
Don’t forget to bring your:
- Order number
- Valid ID
- Trade-in device
Find My Device must be turned off to receive the full value for your trade-in. You can quickly do this now in your settings.
Next steps
You have until orderPickupByDate to pick up your order at the store.
Don’t forget to bring your:
- Order number
- Valid ID
Get ready to trade in
Once your new device is delivered, you'll have 30 days to send your trade-in device. You can do it in-store or ship it.
Find My Device must be turned off in your settings to qualify for your savings. If it's left on, you won't receive any value for your device.
Transfer your number
Start your transfer request now so your number is ready when your device is active on the
You can come back here anytime to check your status.
Get ready to activate your line!
You’ll get a notification
Any device you’re bringing will prompt you to set up an eSIM and connect to
Didn’t receive a push notification or email instructions to activate your eSIM? Get help
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