Chicago Police Chief: Mobile Service “Critical” for First Responders

November 12, 2019

In life-and-death situations, first-responders are more reliant on their mobile devices and networks than ever before. T-Mobile makes a mobility pledge to first responders: the New T-Mobile Connecting Heroes Initiative.

“First responders use mobile devices every day for mission-critical functions.”


In life-and-death situations, first-responders are more reliant on their mobile devices and networks than ever before.

“Mobile devices and network services provide critical situational awareness and interactive communications capabilities to first responders,” says Jonathan H. Lewin, Chief of the Chicago Police Department’s Bureau of Technical Services, who’s combined technology with policework to see a 21% reduction in violent crime citywide over the last decade.

“Recently, we equipped 1,200 detectives with mobile solutions that allow them to access department information databases, capture digital video and audio evidence including victim and witness interviews directly from the field, receive citizen crime tips and interact with advanced Area Technology Centers (ATCs) which perform advanced technical investigative support,” he says. “Today, every district patrol team (or pair of officers) is equipped with at least one smart phone in twenty out of twenty-two police districts. In one district, we are piloting individual assignment of smartphones to all working officers to provide an added benefit of connectivity to Body Worn Cameras (BWCs), enabling these officers to view and categorize their own captured video directly from the field. The Chicago Police Department is placing a big emphasis on expanding our mobility program for first responders.”

As is T-Mobile, with a mobility pledge of its own to first responders: the New T-Mobile Connecting Heroes Initiative.

T-Mobile announced that with the combined assets of an approved and completed merger with Sprint that will create the New T-Mobile, the future company will make a 10-year, $7.7 billion commitment to provide free unlimited talk, text and smartphone data for public and non-profit state and local law enforcement, fire and EMS (emergency medical services) agencies. Participating agencies will always be among the highest priority of any plan on the New T-Mobile’s network, the company said, no matter how much data they use.

The billions in savings from this commitment will also allow these agencies to put money back in their budgets for extra pay, purchasing additional life-saving tools and equipping more first responders with connected mobile devices — something Chief Lewin says is a big part of his evolving strategy.

“The Chicago Police Department provides a range of advanced tools to our officers on the street to improve their ability to keep themselves and the public safe,” he says. “These include direct two-way communications with our advanced Strategic Decision Support Centers (SDSCs), high-tech nerve centers that provide 24-hour analysis of emerging crime conditions, officer safety alerts, connectivity to gunshot detection sensors and cameras, access to place-based crime prediction mapping to inform deployment tactics and connectivity to Computer Aided Dispatch (CAD) and field inquiry functions.”

Just imagine the possibilities the Connecting Heroes Initiative could bring to the Chicago Police Department and first responder agencies everywhere. T-Mobile can make this commitment if the proposed T-Mobile and Sprint merger close. Additional information can be found at

Any public state, county or city law enforcement, fire or EMS agency can learn more and sign up for the Connecting Heroes Initiative wait list at


For state & local fire, police, and EMT agencies who verify eligibility; may be subject to line limits. Network Management: Programs/services may be slowed, suspended, terminated, or restricted for interference with our network or ability to provide quality service to other users or abusive/excessive use. On-device usage is prioritized over tethering usage, which may result in higher speeds for data used on device.  

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In connection with the proposed transaction, T-Mobile US, Inc. (“T-Mobile”) has filed a registration statement on Form S-4 (File No. 333-226435),which was declared effective by the U.S. Securities and Exchange Commission (the “SEC”) on October 29, 2018, and which contains a joint consent solicitation statement of T-Mobile and Sprint Corporation (“Sprint”), that also constitutes a prospectus of T-Mobile (the “joint consent solicitation statement/prospectus”), and each party will file other documents regarding the proposed transaction with the SEC. INVESTORS AND SECURITY HOLDERS ARE URGED TO READ THE JOINT CONSENT SOLICITATION STATEMENT/PROSPECTUS AND OTHER RELEVANT DOCUMENTS FILED WITH THE SEC WHEN THEY BECOME AVAILABLE BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION. The documents filed by T-Mobile may be obtained free of charge at T-Mobile’s website, at, or at the SEC’s website, at, or from T-Mobile by requesting them by mail at T-Mobile US, Inc., Investor Relations, 1 Park Avenue, 14th Floor, New York, NY 10016, or by telephone at 212-358-3210. The documents filed by Sprint may be obtained free of charge at Sprint’s website, at, or at the SEC’s website, at, or from Sprint by requesting them by mail at Sprint Corporation, Shareholder Relations, 6200 Sprint Parkway, Mailstop KSOPHF0302-3B679, Overland Park, Kansas 66251, or by telephone at 913-794-1091. 

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