The hardest part of getting a new device will be picking a favorite. Shop now for a new device or learn more below about how to buy.

Before you buy

• Decide if you want to trade in your current device towards your new purchase. Get a Device Trade-in estimate online.
• Choose if you want to finance your device with: 
  • Equipment Installment Plan (EIP): purchase your device over time, interest free.
  • JUMP! On Demand (JOD).: device leasing with the option to upgrade once every 30 days. 
• If you're financing (using EIP or JOD), make sure you understand how to use e-Signature to authorize your purchase.
• If your current device isn't working, check out potential Warranty solutions before your buy a new device. 

Ready to buy?

• If you're not yet part of the T-Mobile family, join us!
• Already with us? Log in to your account to shop.

Order already on its way?

• If you're new to T-Mobile and haven't yet created your account, check your order status with your:
  • Order number
  • Billing Zip Code
  • Last name
• If you've already created your T-Mobile.com account, log in to your account to check your order status. 

Need to return your trade-in device?

• The fastest way is to return it at a T-Mobile store. This way, you don't have to worry about finding your label, printing it, and packing the box. 
• If shipping is more convenient for you, learn how to ship us your trade-in device. 

Still need help?

• Log in to your account online for the easiest way to upgrade, check out the video on this page for more information on how to upgrade online.
• Visit us at a T-Mobile store 
• Contact Us for assistance. Upgrades made with Customer Care, chat, or an in-store expert will be charged an assistance support fee.