The hardest part of getting your new phone, tablet, wearable (and more!) will be picking a favorite. Shop now for a new device or learn more below about how to buy.

Before you buy

• Decide if you want to trade in your current device towards your new purchase. Get a Device Trade-in estimate online.
• Choose if you want to finance your device with an Equipment Installment Plan (EIP) or JUMP! On Demand (JOD).
• If you're financing, make sure you understand how to use e-Signature to authorize your purchase.

Ready to buy?

• If you're not yet part of the T-Mobile family, join us!
• Already with us? Log in so you can start shopping.

Order on its way?

• If you're new to T-Mobile and haven't yet created your account, check your order status with your:
  • Order number
  • Billing Zip Code
  • Last name
• If you've already created your T-Mobile.com account, log in and check your Order Status page.

Need to return your trade-in device?

• The fastest way is to return it at a T-Mobile store. This way, you don't have to worry about finding your label, printing it, packing the box, and processing. 
• If shipping is more convenient for you, learn how to ship us your trade-in device. 

Still need help?

You can visit us at any of our store locations, call us at 1-800-937-8997, or check out the video on this page for more information on how to upgrade online. Remember upgrades made with Care, chat, or our in-store experts will be charged $30 assistance fee. So, upgrade online​ whenever possible!