Consumer/postpaid and business accounts with up to 20 lines

Save $10 with digital payments, here’s how:

• Pay as a guest without logging in, or make a guest payment for someone else.
• Pay from your My T-Mobile account. 
• See your bill and payment options or view and download past bills.
• Make a one-time device payment device payment on your Equipment Installment Plan. For multiple lines, click the gray arrow to the right of your device to view details.
• To use the T-Mobile app to make a payment, go to the Bill tab.
• Use the View your bill & what’s impacting it page for billing clarification. 
  

Prepaid

• Apply a one-time payment refill (account verification not required).
• Pay from your My T-Mobile account.

Business accounts with 21+ lines

1. Log in to your business account.
2. Scroll to My Bill.

Consider a payment arrangement if your account is past due and you need a little extra time to pay your bill, or if you’re experiencing a COVID-related hardship.

• Get payment arrangement eligibility details and tips.
• Set up a payment arrangement now.
• For a limited time, T-Mobile customers may be eligible for the federally funded Emergency Broadband Benefit Program. See details at www.t-mobile.com/emergency-broadband-benefit today.
• Read about additional consumer protection regulations for device protection plans for residents of Florida, Montana, and Delaware.
• New York customers experiencing financial hardship during the COVID-19 emergency period may be entitled to additional options.
  • Call 1-800-937-8997 to discuss payment options.
  • Learn more about the New York state Moratorium.

Never miss a payment with AutoPay. This free service saves your payment methods to automatically pay your T-Mobile bill by deducting payments from your credit card or checking account.

Use the links below to:

• Learn about AutoPay details, eligibility, and more.
• Log in to your My T-Mobile account online or in the T-Mobile app to set up, manage, or cancel AutoPay now.

Use your T-Mobile MONEY debit card to make a one-time payment or for AutoPay. If you’re not already receiving the benefits of T-Mobile Money, sign up online at www.T-MobileMoney.com.

Allow at least five days for your payment to reach us at this address:
T-Mobile
P.O. Box 742596
Cincinnati, OH 45274-2596

Find a store to make your payment in person. 

Note: Some T-Mobile stores are closed to help keep you and our employees safe as we continue to monitor Coronavirus.