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TMOBILE? VPN? Work from home issues
Currently unable to connect to internet; or open apps with computer. Just off the phone with tech support at work AND we have 4 work at home associates that are having the same issue. Is anyone else having this problem? T Mobile says it’s the VPN, but we’ve always used the VPN. I’ve not been able to work since Saturday.A69372340 minutes agoNewbie Caller7.5KViews2likes27CommentsAI Technology in Mobile Phones
AI Technology in Mobile Phones is something I’ve been curious about lately How does it actually work in our daily use What kind of features make our phones smarter and more intuitive Are there any cool ways it personalizes the experience without being too intrusive I’ve heard about some AI-driven tools that adapt to your habits and show useful info at the right time but how does that even happen Would love to know more about how AI is shaping mobile tech and what’s next in this space Any insights or examples would be greatlisamarcus3 hours agoRoaming Rookie84Views1like4CommentsHow does Glance Sports provide real-time sports updates directly on the widget?
I have been exploring Glance Sports and I am curious about how it delivers real-time sports updates directly on the widget It shows live scores match highlights and key moments without needing to open any app I want to understand how Glance Sports ensures instant updates and if it covers all major sports leagues Also wondering if Glance Sports allows any customization to follow specific teams or players The interactive features look interesting but I want to know if users can engage with live polls or discussions directly from the widgetirfankhan4 hours agoNetwork Novice7Views0likes0CommentsDoes T-Mobile think racism is okay?
Cos partnering with the guy who rehired this racist kid to destroy our government seems pretty bad and also really insulting to the majority of T-Mobile users. https://thehill.com/business/5133430-elon-musk-doge-staffer-racist-posts/nonabsorbing4 hours agoNewbie Caller9Views0likes0CommentsT-Mobile Begins Cellular Starlink Beta, But It Only Works on These Samsung Phones
https://www.pcmag.com/news/t-mobile-begins-cellular-starlink-beta-but-it-only-works-on-these-samsung?fbclid=IwZXh0bgNhZW0CMTEAAR3yN6nHwBYuSpxBOcsu_XQDGmS1QR8K1BEa35peLUjMYn0OkEy5YrZ2knc_aem_sqLui8mKX8VYeZXFjkt0GA For now, T-Mobile restricts the beta for SpaceX's direct-to-cell Starlink system to Samsung S24 phones and two Galaxy foldable models. By Michael Kan January 14, 2025 Facebook Twitter Reddit Social Share Reddit Pinterest Flipboard LinkedIn Email Copied Error! Copy Link https://www.pcmag.com/news/t-mobile-begins-cellular-starlink-beta-but-it-only-works-on-these-samsung Comments (Photo illustration by Nikolas Kokovlis/NurPhoto via Getty Images) It looks like T-Mobile is now accepting customers into the free beta program for SpaceX’s cellular Starlink service—but only if you have the latest Samsung handsets. On Tuesday, a number of T-Mobile subscribers reported receiving access to T-Mobile's "direct-to-cell" Starlink beta program, which the company announced last month.T-Mobile has been notifying eligible customers through text messages, according to social media posts. One included a screenshot showing a T-Mobile account subscribed to the satellite network. The technology lets you send text messages without relying on traditional ground-based cell towers. Instead, the phone relays the text messages using orbiting Starlink satellites, giving consumers a way to remain connected in cellular dead zones, similar to Apple’s Emergency SOS satellite messaging for iPhones. When we asked about the beta launch, T-Mobile said: "We continue to make great progress toward a full beta test availability; more details to come soon." In the meantime, the carrier also published a new support document that reveals the cellular Starlink system only works on five Samsung models for now: the Galaxy Z Flip 6 5G, Galaxy Z Fold 6 5G, Galaxy S24 5G, Galaxy S24 Plus 5G, and Galaxy S24 Ultra 5G. “Text messages may take longer than normal to be sent while connected to the T-Mobile Starlink satellite network,” the support document says. “Picture and video messaging is not included during the beta phase.” Recommended by Our Editors Starlink's $50-Per-Month 'Backup' Plan Has One Big Downside Elon Musk Using Cybertrucks As Starlink Stations for LA Fire Relief AST SpaceMobile's Large Satellites to Roll and Tilt to Prevent Astronomy Interference Eligible phones will only switch to satellite connectivity if customers are in an area without traditional cell or roaming services. “Manually selecting the T-Mobile Starlink network will not work while other cellular connection options are available,” the document adds. “When connected to T-Mobile Starlink, your device will display T-Mobile SpaceX at the top-left side of your screen.” SpaceX recently secured approval from the FCC to operate the cellular Starlink technology commercially. T-Mobile has not announced pricing, but SpaceX plans to eventually support data and voice calls via the cellular Starlink service. T-Mobile has also activated the cellular Starlink tech for customers living in areas of Los Angeles devastated by the recent wildfires. The same satellites will also beam emergency alerts to all phones in the affected areas, regardless of carrier.jim13486 hours agoTransmission Trainee6.6KViews0likes12CommentsImpossible to unlock- a paid off phone
As I wrote earlier and someone nice enough in T Mobile community responded, that my phone can be unlocked with the help of an App, I got T-Life, it did not help. Logged on -in the T account via website, it took me eventually to the page that suggests, call customer care. Back to square 1, got the same promise from agents on the phone- we will unlock and send you a text within 72 hours. This was the 6th time they promised and I recorded the conversation. I am curious, this can really happen in America? I will keep calling and requesting Customer care whenever I have time to waste. Maybe we will set a world record. Sad.70470955559 hours agoNetwork Novice57Views0likes2CommentsScammed by T-mobile
I had two perfectly good iPhone 14 Pros and was convinced to trade them in for two iPhone 16 Pros under T-Mobile’s so-called promotion. I was promised $380 fair market value per phone plus monthly bill credits. T-Mobile sent me a Ship Kit with their own prepaid label to return my phones via UPS. I followed their exact instructions. Now, three months later? No credits. No fair market value. Nothing. I call customer service, and they have no record of ever receiving my phones. THE LABEL THEY PROVIDED—THEIR OWN SHIPPING LABEL—AND THEY HAVE NO RECORD OF IT?!? Now they’re trying to blame me for not keeping the tracking number? Are you kidding me?! So let’s break this down: T-Mobile convinced me to trade in my phones under false promises, took my devices, "lost" them, and now I’m stuck paying full price for phones I never even needed. This is a scam, plain and simple. And their customer service? Completely useless. I have never felt this betrayed by a company in my life. Do yourself a favor—go somewhere else for your phone needs. T-Mobile will not take care of you. Keep every receipt, track every package, because once they "lose" something, it’s on YOU.JeffreyVides15 hours agoNewbie Caller105Views1like1CommentWhy is T-Mobile abandoning its trans employees?
Was T-Mobile just using its trans employees for some nice PR or do they really support their employees? Hard to feel like it was the latter given their partnership with the despicable leaders at Starlink. https://www.t-mobile.com/news/community/employee-spotlight-pride-is-power-2022nonabsorbing23 hours agoNewbie Caller39Views3likes1CommentT-Mobile's partnership with fascist Starlink is disgusting.
The richest jerk in the world is gutting our government without any oversight in order to reward himself and his white supremacist cronies. T-Mobile should end its partnership with Musk immediatelynonabsorbing23 hours agoNewbie Caller173Views7likes10Comments20 Year T-Mobile Customer - Customer Service had become very inadequate, terrible. Rude.
Extremely Poor Customer Support. I will try to be as brief as possible. My family has been with T-Mobile for 20 years. In 2015 I purchased an iPhone 8. With the iPhone 8 I purchased Apple support. Few weeks ago, the battery charger port on my original iPhone 8 failed, and I was send a replacement iPhone by T-Mobile under my extended warranty agreement of 7 years. The replacement iPhone had lots of intermittent issues. After several failed attempts yesterday I replaced my first replacement phone with a second iPhone 8 under my Apple extended warranty through T-Mobile. With the previous phone and the current one I’ve been trying to get assistance with issues with my Apple Watch with connection to my 2nd replacement iPhone When I called for support today, the first rep kept putting me on ’Hold’ the phone and coming back and I’m assuming to either look up or ask someone how to support an Apple product. This was also my previous experience less than a month ago on the original bad iPhone that I was sent by T-Mobile, the customer service rep didn’t have the product knowledge and really wasted my time. So today I went through two service reps the second service rep instead of trying to fix my issue with my Apple Watch. Wanted to sell me another line for $10 for my Apple Watch. After clearly explaining why I was calling this individual ignored that and wanted to sell me a service. Instead of addressing my needs. I requested a supervisor and then after the supervisor, C., Team Coach, being actually kind of rude to me, ask me if I wanted to add a additional line to my watch after I clearly told her why I was calling and why I wanted to speak to her. She just wanted to clarify. The Team Coach kept interrupting me and speaking over me. I hope the conversating was recorded by T-Mobile I was shocked. I’m extremely frustrated. The supervisor continued to interrupt me as I was trying to explain the situation to her and she kept assuring me how good she was with Apple products, but would never be quiet enough long enough for me to get the issue resolved so I finally just hung up. If there’s anyone here, who’s getting ready to switch to another cellular service recommendations are requested. I’m not sure what is happened with T-Mobile’s customer service. I put up with bad cell reception for two decades because of customer service with T-Mobile was excellent. Apparently that’s no longer the case and no longer reason to stay with them. I’ve invested literally thousands of dollars in multiple phones, Apple devices and accessories through T-Mobile. Why do I keep receiving bad iPhone from them? No Q.C.? I guess if you are a legacy customer T-Mobile is no longer concerned about customer retention. T-Mobile will be losing five customers in the next 60 days and I noticed from the comments my family is not the only one leaving T-Mobile, disappointing. Greg B - Houston Texas xxx.xxx.45232KViews6likes12Comments
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