Welcome to the Community

Our community is a collaborative place to learn about our products and ask questions! Check out our most popular conversations!

Recent Content

Wifi blocking incoming calls
Whenever I am connected to wifi at home incoming calls go straight to voicemail. Have T-mobile, have wifi calling disabled, just using wifi for data. This is happening with my wifes phone too. I have 15 plus, she has 15 pro max. IOS 18.1.1. As soon i disable wifi calls come in. Is this happening to anyone else?
Bigd9834
Roaming Rookie
32 minutes ago
6Views
0likes
0Comments
Search/Post/Edit on Community
Search for posts Below, you'll find tips and tricks to make searching for content a breeze. Navigate to thehomepage. In the top search bar, use keywords to find posts related to your question. For example, if I'm having an issue with the volume on my Samsung Galaxy S8, I might use the phrase "Galaxy S8 volume". Select a topic to view it. Ask a question Search for your answer inT-Mobile Communitybefore posting a question. If you aren't able to find an answer, go to the board that most closely relates to your question. Select the magentaStart a Discussionbutton. Give your post a sweet title and all the details in the description. Publishand watch the answers roll in. Edit your post Ever make a post and then realize you had a typo? The worst feeling ever! On the Community, you have one hour from posting to edit. Add the useful details, remove personal information like phone numbers, and fix all those typos to make it easier to understand. Open your post. Select thegearat the top right, thenEdit. Make your changes, thenSave. Follow a post Open the post you want to follow. Choose theSubscribeicon at the top that looks like a bell. To un-follow, click it again. Find your own posts Select your profile picture in the top-right corner, then chooseProfile. Your activity is under Contributions. Mark an answer as best Open your post. It must be a post you created. Scroll down to review all the replies. Mark as Solutionunder the answer that's best. Reply to a post Choose a post and scroll down to the bottom. Use theLeave a replybox to share your thoughts, then chooseReply.
HeavenM
Community Manager
2 hours ago
9Views
0likes
0Comments
Report terms of use violations
Use the report abuse button to let us know if you find something in our Community that is offensive or just plain mean. Review theCommunity Usage Guidelines. Navigate to the specific thread. Select the gear icon in the top right, thenReport. Enter details on why it goes against the usage guidelines. Select theReport button. *Do not report random members or posts just for fun or because you weren't happy with the response you received. Use theReportbutton responsiblyand only when absolutely necessary.
tmo_ian
Community Manager
2 hours ago
244Views
0likes
0Comments
T-Mobile For Business Direct-To-Cell Service
I have two tablet lines currently on a T-Mobile for Business account. With the T-Mobile Direct-To-Cell service, would I be able to text through satellites, if I am "off the grid"? https://www.t-mobile.com/business/industry-solutions/connected-vehicle-network/direct-to-cell-communications-in-remote-areas
jim1348
Roaming Rookie
2 hours ago
87Views
0likes
5Comments
Set up your Community profile
Avatar / Profile image As beautiful as you are (you gorgeous thing, you), a giant photo of you next to every comment you post would be a little distracting! This is why you need an avatar. Just make sure it adheres to ourT&C's. Start out by selecting your profile picture in the top-right corner, then choose My settings. Next to the image, select the pencil. You can choose from the existing default avatar colors, or use thepencil again to upload an image. Toil and debate what image to use and thenSave. Email preferences Is your email inbox bursting at the seams thanks to too many emails from the Support Community? No problem. We have a quick fix for you. Go to your profile picture in the top-right corner, then chooseFollows & Notifications. Review the different options and select Never, Immediate, Daily Digest, or Weekly Digest. Changes save automatically, so it's that easy. Your activity It's nice to be able to track down that thread you commented on earlier in the week, or quickly reference your thoroughly researched post about the finer points of Galaxy battery maintenance. Many notifications will come through in your Notification Bell, but there's another way to see everything you've posted or participated in. Select the profile picture in the top-right corner, then chooseProfile. Scroll down to view your Contributions. Settings Go to your profile picture in the top-right corner, then choose My Settings. Choose to update the following: Personal - Tell us more about you Preferences - Pick your time zone and date display settings Follow & Notifications - Pick what notifications you want to receive.
tmo_ian
Community Manager
2 hours ago
941Views
1like
0Comments
Whats going on in Phoenix 85017 zipcode
Last couple of weeks usually at 5 pm, we unable to receive calls (going straight to voicemail) or calls come in 5 minutes later. 2 Iphone 15's. Looks to be tower issue, tmobile needs to check it out
Bigd9834
Roaming Rookie
3 hours ago
7Views
0likes
0Comments
VIDEO CALL option is where?
I just got the kids sync up watch after the t-mobile store let me know it does offer video calling but I cannot seem to find that option anywhere. I am currently listed as the Admin so any help would be appreciated!
Lara
Visitor
3 hours ago
8Views
0likes
0Comments
T Mobile can’t connect Apple Watch to cellular
I’ve spent 6 hour on the phone and the store with T Mobile - worse customer service. Watch still doesn’t have cellular!!! I cancelled my watch service because of it. I was withAT&T for years without a problem, as soon as my contract is up I’m going back! Sure, a little more expensive but they know what they are doing, it’s worth it to me! I can’t and won’t recommend T Mobile to anyone.
Going_back_to_a
Newbie Caller
3 hours ago
customer service
t-mobile
178Views
2likes
1Comment
Direct message management
Check and respond to your Messages Go to the Envelope next to your profile bubble at the top of the screen. Select the message on the left that you want to view. To respond, enter your message and click Reply. Send a message to another Community member Select the person’s name in Community to view their profile. ClickMessage. Enter the desired message, then click Send Message. Delete messages Go to the Envelope next to your profile bubble at the top of the screen. Select the message on the left that you want to view. Choose the Trash icon in the top right to delete the message thread.
tmo_ian
Community Manager
4 hours ago
281Views
1like
0Comments
Help will cell phone bill
I need help keeping my and my daughter cell phones on till Thursday 11am. Dec 5th 2024
50vincethink
Visitor
4 hours ago
12Views
0likes
0Comments

Places

Network & Coverage
Let's talk about our coverage, signal, and roaming experience.
3 hours ago3,107 Posts
Devices
Apple, Android, SyncUP, and more!
32 minutes ago4,921 Posts
Postpaid
Accounts, Plans, Features, and Billing.
4 hours ago5,251 Posts
Prepaid
Talk about all the stuff that comes along with T-Mobile's Prepaid service.
10 hours ago720 Posts
T-Mobile for Business
Discuss all things T-Mobile for Business.
4 minutes ago343 Posts
Home & Business Internet
A dedicated space to talk about all of the things going on with T-Mobile High-Speed Internet.
3 minutes ago3,234 Posts
Magenta Lounge
Talk about the other great T-Mobile perks and benefits, or just hang out and have fun.
2 hours ago172 Posts

Network & Coverage

Devices

Postpaid

Prepaid

T-Mobile for Business

Home & Business Internet

Magenta Lounge