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T-Mobile Home Internet ID & Billing

Learn how to create your T-Mobile ID, get an overview of what to expect on your bill, and learn more about the benefits available to you as a T-Mobile customer.

Create your T-Mobile ID

Creating your T-Mobile ID is the first step to managing your account.

Think of your T-Mobile ID as your universal login to everything we offer. With it, you can easily pay your bill, set up AutoPay, and more without having to go into a store.

I only have a T-Mobile Internet line

No problem! You can use your email address you entered when you signed up for service. Your T-Mobile notifications (including One-Time PINs) will be sent to your email.

Create your T-Mobile ID with your email address

I have a T-Mobile voice line and an Internet line

You can use the Primary Account Holder (PAH) voice line to set up your T-Mobile ID. If you haven't set one, learn how to set online permissions.

Create your T-Mobile ID with your T-Mobile phone number

Set up security questions when you create your T-Mobile ID to recover your information if you forget it. If you forgot your email address and can't answer your security question answers,

contact us

Simplify your life with the T-Mobile app

Log in with your T-Mobile ID to view and pay your bill, manage your account, upgrade your devices, and get support - virtually anytime, anywhere.

Download it for free in the app store! 

Manage your account with your T-Mobile ID

There's a lot you can do with your T-Mobile account! Log in to the T-Mobile app with your T-Mobile ID to manage your account settings and permissions.

  • AutoPay

    Get a $5 discount on your bill each month for setting up AutoPay! 

    Set up AutoPay

  • Line permissions

    Choose how much access each user has to view and make changes to your account. 

    Learn more

  • Line nicknames

    Give each line a nickname to remember who is who. 

    Learn more

  • Biometric login

    Sign in to your account faster by turning on fingerprint or face login. 

    Learn more

  • Paperless billing

    Save time and trees. Set up paperless billing to receive electronic reminders. 

    Manage your billing settings

Need help managing your T-Mobile Internet Lite data or plan? 

Learn more about Internet Lite

Verifying a One-Time PIN

When you contact T-Mobile, you may be asked to verify a One-Time PIN. How you receive your One-Time PIN depends on how your account is set up with us:

I only have a T-Mobile Internet line

No problem! Your One-Time PIN will be sent to the email address you used to sign up for your T-Mobile ID.

I have a T-Mobile Voice line and an Internet line

Your One-Time PIN will be sent as a text message to the Primary Account Holder (PAH) line on the account. If you haven't set a PAH yet, learn how to set online permissions.

Get to know your T-Mobile bill

Your first bill amount depends on when you activate service and when you joined T-Mobile. Watch the video below and check out the following details so you know what to expect from your first bill with T-Mobile Internet service.

A woman typing on a computer

New T-Mobile customer

Welcome to T-Mobile! We're so excited you're here.

Here's what you can expect once you activate T-Mobile Home Internet:

 

Your first bill includes: 

Home Internet charges from the day your device ships to the end of your first month of service.

Your first bill will be due within 21 days of the day your device ships.

 

Your next bill includes: 

Your normal monthly charges and payment amount. You can expect to see this amount on your bills going forward (unless any additional changes are made to your account).

Existing T-Mobile customer

If you already have T-Mobile service, your first bill with Home internet service may seem high.

Here's what you can expect once you activate T-Mobile Home Internet:

 

Your first bill includes: 

Home Internet charges from the day your device ships to the end of your first month of service and your second month of Internet service charges.

 

Your next bill includes: 

Your normal monthly charges and payment amount. You can expect to see this amount on your bills going forward (unless any additional changes are made to your account).

View and pay your bill

You can view and pay your bill by logging in to your T-Mobile account with your T-Mobile ID.

Once you're logged in, select View bill or Bill & pay to get started.

View and pay my bill

Get the most from your account

Activate your T-Mobile-exclusive benefits

Don't miss out on these hot deals for T-Mobile Internet customers!

Learn more about deals for T-Mobile Internet customers

Get Thanked in the T-Mobile Tuesdays app

T-Mobile Tuesdays is an app for Android and iOS that gives you exclusive perks and the chance to enter to win prizes. Every week, you can get free stuff and great deals from brands you love – just for being a T-Mobile, Sprint, or Metro by T-Mobile customer!

Qualifying plan required.

Learn more about the T-Mobile Tuesdays app

Looking for something else?

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