AutoPay is a free service that automatically deducts payments from your debit card or linked bank account to pay your T-Mobile bill. You may also get monthly bill credits for up to eight lines on a qualifying plan when AutoPay (with an eligible payment method) is active for your entire billing cycle. Prepaid customers, use the Refill your prepaid account page.

Eligibility

• To be eligible for the AutoPay discount each month, you must meet the following requirements:
  • Be on Go5G, Magenta, T-Mobile Essentials, ONE Plan, or another tax inclusive plan (such as LineLink and Mobile Internet for hotspots).
  • Be active on AutoPay at the time of bill processing.
  • Have paid the prior month's bill by its due date.
  • Cards with statements mailed to foreign addresses can’t be used for AutoPay.
  • Payment method must be a debit card or linked bank account. Credit cards and digital wallets (Apply Pay/Google Pay) are not eligible.
• AutoPay isn't available for No Credit Check plans.

Payment schedule

• Payments are withdrawn approximately two days before your bill due date. 
• There is no processing delay after you set up AutoPay for the first time. For example, a bill due the day after AutoPay is set up could process.

Unprocessed payments

• You'll be notified by text message if AutoPay is rejected or you have an unprocessed payment.
• Unprocessed payments are automatically reprocessed in five banking days.

AutoPay and payment arrangements

• Setting up a payment arrangement automatically cancels AutoPay and any monthly AutoPay bill credits.
• Once your payment arrangement is fulfilled, you can set up AutoPay again.

Cancel AutoPay

Canceling your account doesn't automatically cancel AutoPay; you must cancel AutoPay separately.