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AutoPay is a free service that automatically deducts payments from your credit card or checking account to pay your T-Mobile bill. You may also get monthly bill credits for up to eight lines on a qualifying Postpaid Magenta or ONE Plan Taxes included plan when AutoPay is active for your entire billing cycle.

Looking for prepaid info? Check out Refill your prepaid account.

 

About AutoPay

Eligibility

  • To be eligible each month, you must meet the following requirements:
    • Be on Magenta, T-Mobile Essentials, ONE Plan, or another tax inclusive plan (such as LineLink and Mobile Internet for hotspots).
    • Be active on AutoPay at the time of bill processing.
    • Have paid the prior month's bill by its due date.
    • Cards with statements mailed to foreign addresses can’t be used for AutoPay.
  • AutoPay isn't available for No Credit Check plans.

Payment schedule

  • Payments are withdrawn approximately two to three days before your bill due date. 
  • There is no processing delay after you set up AutoPay. For example, a bill due the day after AutoPay is set up could process.

Unprocessed payments

  • You'll be notified by text message if AutoPay is rejected or you have an unprocessed payment.
  • Unprocessed payments are automatically reprocessed in five banking days.

AutoPay and payment arrangements

  • Setting up a payment arrangement automatically cancels AutoPay and any monthly AutoPay bill credits.
  • Once your payment arrangement is fulfilled, you can set up AutoPay again.

Canceling AutoPay

Canceling your account doesn't automatically cancel AutoPay; you must cancel AutoPay separately.


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