Check your usage
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Use this page to view and understand the usage and account activity on your T-Mobile account from the T-Life app or T-Mobile.com.
On this page:
View usage in T-Life
View usage (overview, monthly, line, detail)
- Download and log in to T Life app.
- Select Account (previously Manage) Tab and then select the desired line listed in the People section.
- Select Data used to review usage details for the line.
- Select either Data, Messages, or Calls to view the usage details.
- Select Usage Overview to review data, messages, and call usage for the current bill cycle.
View/download PDF bill summary
- Download and log in to T Life app.
- Select Account (previously Manage) Tab and select the View PDF bill button.
Usage recap in T-Life
- You may view a recap of how you used the T-Mobile network over the previous month on the Home tab.
- The data used covers the previous calendar month, which may not match your bill cycle.
- To view usage as it relates to your bill, follow the steps above to check in the Account tab.
View or print usage from T-Mobile.com account
If you have access to a computer, a printer, and a postpaid account, you can print up to one year of your phone records through T-Mobile.com.
- Log in to T-Mobile.com.
- In the top menu, select Usage.
- When the usage details display, choose the type of usage:
- Data
- Messages
- Calls
- Mobile Hotspots
- Data Pass
- Select the line you want to view.
- Choose Download all records.
- Save the file to your desktop, then open and print it.
Usage details
- T-Mobile sends you a free text message when you reach 80% or 100% of your usage.
- Data, text and minute usage while roaming may take up to 30 days to appear and may impact what shows as available.
- If you change your plan on any day but the first day of your billing cycle, any usage before the plan change isn't included.
- For shared accounts (like a business account), text usage shows both your usage and the pooled usage combined.
- Data and text usage is displayed in Pacific Time (PT) and typically updates every two hours.
Get the most from your data
- Connect to Wi-Fi when you can. Data used over Wi-Fi doesn't count against your high-speed data plan.
- Turn off data for apps that you only want to use over Wi-Fi. Most devices have a setting to turn off cellular usage for specific apps.
- Uninstall any apps or widgets you don't need. Some apps access data even while the screen isn't on.
- Edit your Facebook settings to turn off automatic video play while connected to cellular data.
- Monitor your usage - sending or receiving emails uses very little data, while online gaming or streaming videos, TV, and movies uses much more.
- If you received a message about using 50 GB of data, check out the My data usage page.
Additional help with usage
- Log in to T-Mobile.com to change your plan.
- Check out the Find the right plan for you page if you're not sure which plan you want.
- Visit the Internet and data issues page if you're experiencing data issues.
Accout alerts and activity
Account alerts
T-Life app
- Log in to the T-Life app.
- Select the Home tab.
- Scroll down to Alerts.
- Select the Alert card and complete the steps when prompted.
- To close alerts, select the X in the corner.
T-Mobile.com
- Log in to T-Mobile.com.
- Select your name from the drop-down in the top right > click Account Activity.
- View the Notifications section.
Account activity (T-Life)
- Log in to the T-Life app.
- Select the Account tab.
- Select Account Activity.
- Filter the options by selecting the four lines at the top right corner of the screen.
- Devices: Continue with the line selected or select All lines to see activity for all lines on the account.
- Categories:
- Billing
- Payment
- Services
- Account
- Documents
- Device
- Time periods:
- Last 30 days
- Current year
- Previous year
- Two years ago
- Three years ago
- Four years ago
- Five years ago
Accout history
Account history (T-Life & T-Mobile.com)
T-Life app
Account history in the app provides history for viewing past bills only.
- Log in to the T-Life app.
- Select the Account tab.
- View your bill.
- Click View my bills > Past bills. Up to 18 months of bill history is available.
T-Mobile.com
- Log in to T-Mobile.com.
- Click your name at the top right.
- Click View account activity.
- View listed transactions or tap Filters, then select the line, category, and date range.
- Only documents are available for 12 months
- Other account history types are available for the last 12 months or the last 12 events
- If needed, click Download PDF, then open and print the PDF.
Device purchase history (T-Life)
- Log in to T-Life.
- Select the Account tab.
- In the Billing and Payments section, choose Account Activity.
- If needed, select the Filter option with four lines, then set Categories to Documents
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