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SUPPORT
New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics Get T-Mobile for Business Billing and payments Manage your account Orders and shopping Account Hub registration All business support topics

Use this page to view and understand the usage on your T-Mobile account.

On this page:

View/print usage

If you have access to a computer, a printer, and a postpaid account, you can print up to one year of your phone records through T-Mobile.com.

  1. Log in to T-Mobile.com.  
  2. In the top menu, select Usage.
  3. When the usage details display, choose the type of usage: 
    • Data
    • Messages 
    • Calls
    • Mobile Hotspots
    • Data Pass
  4. Select the line you want to view. 
  5. Choose Download all records.
  6. Save the file to your desktop, then open and print it. 

Usage details

  • T-Mobile sends you a free text message when you reach 80% or 100% of your usage.
  • Data, text and minute usage while roaming may take up to 30 days to appear and may impact what shows as available.
  • If you change your plan on any day but the first day of your billing cycle, any usage before the plan change isn't included.
  • For shared accounts (like a business account), text usage shows both your usage and the pooled usage combined.
  • Data and text usage is displayed in Pacific Time (PT) and typically updates every two hours.
  • Smartphone Mobile HotSpot usage is only available in the T-Mobile app.

Get the most from your data

  • Connect to Wi-Fi when you can. Data used over Wi-Fi doesn't count against your high-speed data plan.
  • Turn off data for apps that you only want to use over Wi-Fi. Most devices have a setting to turn off cellular usage for specific apps.
  • Uninstall any apps or widgets you don't need. Some apps access data even while the screen isn't on.
  • Edit your Facebook settings to turn off automatic video play while connected to cellular data.
  • Monitor your usage - sending or receiving emails uses very little data, while online gaming or streaming videos, TV, and movies uses much more.
  • If you received a message about using 50 GB of data, check out the My data usage page. 

Additional help with usage

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