Support
SUPPORT New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Neftlix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Change your SIM T-Mobile eSIM All device assistance topics Account Hub I-Billing Home Office Internet Collaborate Line permissions All business support topics

Click the button below to check your data, text message, or minute usage.

 

Things to keep in mind

  • If you reach 80% or 100% of your minutes, texts, or data usage, we'll send you a free text message alert at each threshold.
  • Data, text and minute usage while roaming may take up to 30 days to show on your account and may impact what shows as available.
  • If you change your plan on any day but the first day of your billing cycle, any usage before the plan change isn't included.
  • For pooled accounts (like a business account), text usage shows both your usage and the pooled usage combined.
  • Data and text usage is displayed in Pacific Time (PT), and typically updates every two hours.
  • Usage details are available only to customers on monthly postpaid plans. They aren't available to prepaid accounts.
  • Smartphone Mobile HotSpot usage is only available in the T-Mobile app.

 

Get the most from your data

  • Connect to Wi-Fi when you can. Data used over Wi-Fi doesn't count against your high-speed data plan.
  • Turn off data for apps that you only want to use over Wi-Fi. Most devices have a setting to turn off cellular usage for specific apps.
  • Uninstall any apps or widgets you don't need. Some apps access data even while the screen isn't on.
  • Edit your Facebook settings to turn off automatic video play while connected to cellular data.
  • Monitor your usage - sending or receiving emails uses very little data, while online gaming or streaming videos, TV, and movies uses much more.
  • If you got a message about using 50 GB of data, check out the Data Usage FAQs​.

 

Business account with 21+ lines

  1. Log in to My T-Mobile.
  2. In the 'My current usage' section on the main screen, view usage or click See my usage to view usage for specific lines.
    • Click Usage under the ‘My phone’ section and then click View all account usage to view usage for specific lines.
    • View usage for a specific line by selecting Manage > Recent Use from the top navigation bar.

 

Need some help?


Was this helpful?