Set up your T-Mobile gateway
Place your gateway close to a window or high up on an upper floor or bookshelf.
Use the
Set up your T-Mobile gateway & network
Get help finding the best place for your gateway, updating your network name and password, setting up replacement gateways, and more!
Set up your
Need help finding the best place for your gateway?
Use the interactive gateway placement assistant in the
Check out our tutorials for steps
How can I improve my network speed?
Your network speeds can vary based on several factors. Learn more about what impacts your network speed and how you can improve your signal.
Update your network name and password
You can update your network name and password to improve your security and make it even easier to connect.
-
Open the
T-Mobile Internet app and select Setup to complete the setup steps. If you've already completed setup, skip to Step 2. -
Open the
T-Mobile Internet app and select Network. Choose the network name that appears on the bottom of your gateway. -
Enter the your personalized network name and password, then select Save.
There's so much more you can do in the T-Mobile Internet app!
Set up a replacement gateway
If you recently replaced your gateway, move your previous SIM card into your new gateway to activate it. Your SIM card is already active, and your service and settings will move to the new device alongside your SIM.
Check out the tutorials below for help with inserting your SIM into your new gateway.
Arcadyan KVD21: Insert/remove SIM >
Looking for more gateway how-tos?
Choose your gateway below to learn more about your device or see tutorials.
Sagemcom Fast 5688W
Arcadyan KVD21
Nokia 5G21
Askey LTE Wi-Fi
Since our gateways offer the same key features and experience, you'll receive the first device available based on inventory levels when you sign up.