[Skip to main content](https://www.t-mobile.com#content-main) Screen share in progress. End session. All information on this page is hidden from your Expert. All personal information on this page is hidden from your Expert. [![5G Home Internet](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/branding/logos/T_Badge_5G_Home_Internet_TMO_Horiz_PRI_EL_RGB_on-W_2025-05-20.png)](https://www.t-mobile.com/home-internet) Log in [![5G Home Internet](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/branding/logos/T_Badge_5G_Home_Internet_TMO_Horiz_PRI_EL_RGB_on-W_2025-05-20.png)](https://www.t-mobile.com/home-internet) Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Plans](https://www.t-mobile.com/home-internet/plans) Plans - [Home Internet plans](https://www.t-mobile.com/home-internet/plans) - [Home Internet ALL-IN plan](https://www.t-mobile.com/home-internet/plans/all-in-unlimited-internet-plan) - [55+ Phone & Internet Bundle](https://www.t-mobile.com/home-internet/deals/phone-internet-bundles-for-seniors) - [Home Internet AWAY plan](https://www.t-mobile.com/home-internet/plans/rv-camper-internet-plans) - [Home Internet Backup plan](https://www.t-mobile.com/home-internet/plans/5g-backup-internet-options) - [Business Internet plan](https://www.t-mobile.com/business/solutions/business-internet-services/small-business-internet) - [Prepaid Internet plan](https://www.metrobyt-mobile.com/home-internet-plans.html?INTNAV=tNav%3APlans%3APrepaidInternetPlan) - [Fiber Internet](https://www.t-mobile.com/home-internet/fiber) - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) Internet Speed & Technology - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) - [Internet deals](https://www.t-mobile.com/home-internet/deals) Internet deals - [Internet deals](https://www.t-mobile.com/home-internet/deals) - [Phone & internet bundles](https://www.t-mobile.com/cell-phone-plans/phone-home-internet-bundle) - [Same Day Delivery](https://www.t-mobile.com/home-internet/doordash-same-day-internet) - [Moving](https://www.t-mobile.com/home-internet/transfer-internet-service) - [Support](https://www.t-mobile.com/support/home-internet) Support - [Getting started](https://www.t-mobile.com/support/home-internet) - [WiFi Gateway device](https://www.t-mobile.com/support/home-internet/t-mobile-gateway) - [Internet app](https://www.t-mobile.com/support/home-internet/app) - [Test Drive Worry-Free Trial](https://www.t-mobile.com/support/home-internet/15-day-test-drive) - [Home Internet FAQ](https://www.t-mobile.com/home-internet/faq) - [Internet Troubleshooting](https://www.t-mobile.com/support/home-internet/customer-support) [Contact](https://www.t-mobile.com/support/home-internet/contact-us) Contact - [Sales: 1-844-839-5057](tel:1-844-839-5057) - [Support: 1-844-275-9310](tel:1-844-275-9311) - [Check order status](https://www.t-mobile.com/orders/order-status) - Screen share with an Expert Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions [Check availability](https://www.t-mobile.com/home-internet/eligibility) My account [Log in](https://www.t-mobile.com/signin?state=https%3A%2F%2Fwww.t-mobile.com%2Fhome-internet%2Fplans) [Back to my account](https://www.t-mobile.com/account/dashboard) For Home Internet customers only - [Sign up for T-Mobile ID](https://www.t-mobile.com/home-internet-signup) - [Wireless](https://www.t-mobile.com/) - [Business](https://www.t-mobile.com/business) - [Prepaid](https://prepaid.t-mobile.com/home) - [Internet](https://www.t-mobile.com/home-internet) [](https://www.t-mobile.com) # 15-Day T-Mobile Internet Test Drive - [About Test Drive](https://www.t-mobile.com#about) - [When does Test Drive start?](https://www.t-mobile.com#start) - [Cancelling Service](https://www.t-mobile.com#cancel) ## About Test Drive Worry-free 15-day test drive. See how well T-Mobile 5G Home Internet works for you or get your money back. - Any customer who activates T-Mobile Home Internet or Small Business Internet on a qualifying plan. - Limited to one per account. ## About Test Drive ## When does Test Drive start? Your T-Mobile Wi-Fi Test Drive trial starts regardless of when you set up your gateway. Make sure you unbox, set up, and connect to your gateway as soon as you get it so you can take advantage of the full Test Drive trial window. - If you signed up in a Retail store your Test Drive starts once we activate your account, and you take home your device. - If you signed up online or by phone your Test Drive starts the day you receive a notification that your 5G gateway has shipped. ## When does Test Drive start? ## Cancelling Service If you decide to cancel your T-Mobile Internet service, __[contact us](https://www.t-mobile.com/support/home-internet/contact-us).__ - A one-time bill credit will be applied to your account to zero out any T-Mobile Internet service charges on your bill. If there is a credit balance on the account because a payment was made before the one-time bill credit was applied, the credit balance will be proactively paid out after 30 days via a Prepaid MasterCard from North Lane to the billing address on file. - You will need to return your equipment within 45 days of cancelation, or you will be charged a non-return fee of up to $370. Non-return fees are handled in the same way they would without Test Drive and are not eligible for a money back adjustment. - Learn more about your [Home Internet billing and charges.](https://www.t-mobile.com/support/home-internet/id-and-billing) ## Cancelling Service Cancel within 15 days of Home Internet service activation. Limited-time offer; subject to change. Qualifying new Home Internet line and timely gateway return required. Refund via one-time bill credit. Max 1/account. May not be combinable with some offers or discounts. ## Looking for something else? 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Generate new code ## Connect with T-Mobile Home Internet - [Instagram](https://www.instagram.com/tmobile/) - [Facebook](https://www.facebook.com/TMobile) - [X](https://twitter.com/TMobile) - [You Tube](https://www.youtube.com/user/TMobile/custom) - [English](https://www.t-mobile.com) - [Español](https://www.t-mobile.com) - ### Support Support - [Home Internet FAQ](https://www.t-mobile.com/home-internet/faq) - [Setup Wi-Fi Gateway](https://www.t-mobile.com/home-internet/gateway) - [Emergency Broadband Benefit](https://www.t-mobile.com/customers/emergency-broadband-benefit) - ### Get the app Get the app - [T-Life App](https://www.t-mobile.com/home-internet/app) - ### Consumer guides Consumer guides - [The Signal](https://www.t-mobile.com/home-internet/the-signal) - [Fiber Internet Explained](https://www.t-mobile.com/home-internet/the-signal/isp/what-is-fiber-internet) - [What is Wi-Fi 7](https://www.t-mobile.com/home-internet/the-signal/internet-help/what-is-wifi-7) - [What Internet Speed Do I Need?](https://www.t-mobile.com/home-internet/the-signal/speed/what-internet-speed-do-i-need) [![T-Mobile](https://www.t-mobile.com/content/dam/t-mobile/ntm/branding/logos/corporate/tmo-logo-white-v3.svg)](https://www.t-mobile.com/) - [About](https://www.t-mobile.com/our-story) - [Investor relations](https://investor.t-mobile.com/default.aspx?INTNAV=fNav%3AInvestorRelations) - [Press](https://www.t-mobile.com/news) - [Careers](https://careers.t-mobile.com?INTNAV=fNav%3ACareers) - [Deutsche Telekom](https://www.telekom.com/en?INTNAV=fNav%3ADeutscheTelekom) - [Puerto Rico](https://www.t-mobilepr.com/?INTNAV=fNav%3APuertoRico) - [Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice) - [Trust Center](https://security.t-mobile.com/?INTNAV=fNav%3ATrustCenter) - [Privacy Center](https://www.t-mobile.com/privacy-center) - [Consumer information](https://www.t-mobile.com/responsibility/consumer-info) - [Public safety/911](https://www.t-mobile.com/responsibility/consumer-info/safety/9-1-1) - [Terms & conditions](https://www.t-mobile.com/responsibility/legal/terms-and-conditions) - [Terms of use](https://www.t-mobile.com/responsibility/consumer-info/policies/terms-of-use) - [Accessibility](https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy) - [Open Internet](https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service) - [Do Not Sell or Share My Personal Information](https://www.t-mobile.com) - [Licenses & Patents](https://www.t-mobile.com/responsibility/legal/licenses-and-patents) - [Consumer Health Data Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice.html?INTNAV=fNav%3AConsumerHealthDataPrivacyNotice#health-data-privacy-notice) - T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. - [Instagram](https://www.instagram.com/tmobile/) - [Facebook](https://www.facebook.com/TMobile) - [X](https://twitter.com/TMobile) - [You Tube](https://www.youtube.com/user/TMobile/custom) © 2026 T‑Mobile USA, Inc. ![T-Mobile Logo](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/branding/logos/tmobile_logo_64x64.png) ## Stay up to date with notifications Get the latest from T-Mobile when you’re using the web. 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