Getting a new phone?

Save time by following these tips before your store visit.

Backup your old phone.

Prepare to transfer the content your care about.

New iPhone owners.

Before you go to the store, backup your iPhone using iCloud.

New Android owners.

Joining T-Mobile?

Bring your current wireless bill, current account PIN, and all devices with you to the store to make transferring your number easy.


Skip the line. Make an in-store appointment.

Schedule an appointment at your local T-Mobile store and we'll be ready to help.