You can set up and manage your Roambee devices with the steps below. Get more information here.

 

On this page:

 

Login and navigate the Roambee Portal

 

Login

To log in for the first time, make sure you've received an email from support@roambee.com with your password. If you haven't received it, contact your system administrator.

 

  1. In a web browser, visit https://portal.roambee.com/#login.
  2. Enter your user name (email address) and password.
  3. Click Log in.
  4. If you belong to multiple accounts, choose the account you want to log into.

 

Navigation

The portal is divided into three areas:

 

  1. Main Bar: Has the user name, role, Support button, and Modern View button.
  2. Module Menu: Lets you choose from the variety of pages in the portal, like Manage Users, Shipments, Locations, and Bees.
  3. Screen Area: Changes depending on what you select in the Module Menu.

 


 

Add, modify, or delete users

 
Add a User
 
  1. On the left side, click the Manage Users module.
  2. Click the + icon next to Add user.
  3. Fill out the Add new user pop-up. You must fill out fields with a red asterisk (*).
  4. Click Save. An email is sent to the new users.
 
Modify a User
 
  1. On the left side, click the Manage Users module.
  2. Click the Actions drop-down next to the user you want to modify.
  3. Click Edit.
  4. Update any information in the Edit user pop-up.
  5. Click Save.
 
Delete a User
 
  1. On the left side, click the Manage Users module.
  2. Click the Actions drop-down next to the user you want to modify.
  3. Click Delete.

 

Create and edit locations

 
Create a location
 
  1. On the left side, click the Locations module.
  2. Click the Add icon at the top right.
  3. Fill out the Location Wizard pop-up. You must fill out fields with a red asterisk (*).
  4. Click Add Location.
 
Edit a location
 
  1. On the left side, click the Locations module.
  2. Click the Edit icon next to the location you want to edit.
  3. Update any information in the Location Wizard pop-up.
  4. Click Modify Location.

 

Create, edit, and use accounts

 
Create a sub-account
 
  1. On the left side, click the Accounts module
  2. Click the Add icon at the top right.
  3. Fill out the Create a new Account pop-up.
    • You must fill out fields with a red asterisk (*).
    • You must fill out all four tabs. Click Continue once you've completed a tab.
  4. Click Save.
 
Edit a sub-account
 
  1. On the left side, click the Accounts module
  2. Click the Edit icon next to the sub-account you want to edit.
  3. Update any information as needed, then click Save.
 
Log-in to a sub-account
 
  1. On the left side, click the Accounts module
  2. Click the Login as icon next to the sub-account you want to log-in on.
  3. You can also switch between accounts by clicking Select Account to login as at the top right.

 

Create and fulfill orders

 
Create an order
 
  1. On the left side, click the Orders module
  2. Click the New icon at the top right.
  3. Choose the account you're creating the order for, then click OK.
  4. Fill out the order information, including the shipment destination, SKU, and quantity, then click Place Order.
 
Fulfill an order
 
  1. On the left side, click the Orders module
  2. Click the Actions drop-down next to the order you want to fulfill, then click fulfill.
  3. Make sure the order summary is correct, then click Continue.
  4. Assign the devices that will be used on the sub-account, then click Continue.
  5. Enter the shipping information, then click Fulfill. Make sure the device was assigned to the right sub-account.

 

Manage your bees

 
Find out where your Bees will work
 

Check our narrowband coverage map to see where Roambee BeeAware will work. International and domestic roaming are not supported.

 
Roambee BeeAware buttons & LEDs
 

  1. Network LED: Blinks green fast when searching for coverage, blinks green slowly when connected, and is off when in sleep mode or off.
  2. Battery LED: Solid red when charged, blinks red fast when charging or powering on/off, blinks red slowly when the battery is low, and is off when device is on and working fine.
  3. GPS LED: Solid yellow when it has a GPS fix, blinking yellow when searching for GPS, and is off when in sleep mode or off.
  4. Power button: Press and hold for 3 seconds to turn on or off
  5. USB charging port: Plug in your charging cable here
  6. Multi-function button: Long press to report the current location and restart GPS fix.
  7. Hanging hole: Used to hang the device when affixing is not an option
 
Bee Pickup
 
  1. On the left side, click the Bee Pickup Page module.
  2. Enter the device name and all related information regarding the pickup purpose. You must fill out fields with a red asterisk (*).
  3. Click Save. You'll receive a confirmation the device was checked-in, click Ok.
  4. You can confirm the device was checked in by clicking the Bees module on the left side.
 
Change reporting interval
 
  1. On the left side, click the Bees module.
  2. Click the Actions icon next to the desired device, then click interval.
  3. Set the desired reporting interval between 5 minutes and 24 hours, then click Send Change.
 
View device history
 
  1. On the left side, click the Bees module.
  2. Click the Actions icon next to the desired device, then click history.
  3. Adjust the desired date range at the top right and click Go!.
  4. You're taken to a screen that displays a map and the sensor history.
 
View device messages
 
  1. On the left side, click the Bees module.
  2. Click the Actions icon next to the desired device, then click messages.
  3. Choose the time zone and adjust the desired date range at the top right, then click Go!.
  4. View the device messages. Click the + on the left to see more details for a specific message.
 
Manage and download data
 
  1. On the left side, click the Bees module.
  2. Use the buttons at the top middle to filter devices as needed:
    • Search lets you search for specific devices
    • Show/hide columns lets you restrict what information appears on the screen
    • Reset tables resets the device list back to default view
  3. At the top right, choose how you want to download your data:
    • Download lets you download a file with the data
    • Copy places the information to your clipboard so you can paste it
    • Excel exports the information to Excel
    • PDF converts the data into a PDF file
  Message us on My T-Mobile