Retail mobile service discount

Changes to the way your lines are discounted will be made during your next billing cycle to make it easier to self-service your account and take advantage of everything T-Mobile has to offer like plan and device promotion eligibility, device financing, and T-Mobile Home Internet. You will no longer need to email Special Account Care for your account needs.

What to expect

With this update, there may be a change to your T-Mobile bill. For more information, log in to your T-Mobile account after your next bill cycle closes to view bill updates.

1. Log into T-Life or My T-Mobile.com.
2. Select View bill.
3. Select the Download PDF button to get the summary or detailed bill.

Benefits with this change

• Access to device orders, promotions and financing
• Access to Self-Service including T-Life and Primary Account Holder eligibility
• Access to T-Mobile Home Internet
• Eligible to have more than five lines of service
• 20% discount on voice lines, up to a maximum of 12 voice lines on eligible plans
• No need to contact Special Account Care to activate, add, or cancel lines

Get started

1. Download the T-Life app.
2. Set up your T-Mobile ID if you do not already have one. 
3. Designate your primary account holder and set online permissions. 
4. Review your plans and services.
5. Review promotions you may be eligible.