Let’s check your order
Order Placed:
We’ll notify you when your order is ready for pick up. Bring your ID for verification.
Your order will be held until this pickUpByDate. If not picked up, it will be canceled and refunded.
You will be notified when your order is ready. Please bring your ID for verification.
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Placed
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Prepared
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On the way
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Delivered
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Placed
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Ready
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Picked up
Same-day orders require a code
You’ll need to provide the delivery code when your driver arrives.
Bring your valid ID and trade-in device if it’s ready.
This order requires a signature upon delivery.
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Order number
orderNumber
Estimated to ship
estimatedDelivery
Delivered
deliveredDate
Delivery address
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Pick up by
pickUpByDate at pickUpByTime
Your order will be held until this date. If not picked up, it will be canceled and refunded.
Picked up
pickedUpDate at pickedUpTime at storeName
Scheduled delivery
deliveryWindowTime
Scheduled delivery
Express
Delivery address
addressLine1
addressLine2
addressLine3
cityName, stateCode zip
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Trade-in devices
Same-day Delivery Notice
Delivery drivers can’t accept trade in devices.
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Next steps
You have until orderPickupByDate to pick up your order at the store.
Don’t forget to bring your:
- Order number
- Valid ID
- Trade-in device
Find My Device must be turned off to receive the full value for your trade-in. You can quickly do this now in your settings.
Next steps
You have until orderPickupByDate to pick up your order at the store.
Don’t forget to bring your:
- Order number
- Valid ID
Get ready to trade in
Once your new device is delivered, you'll have 30 days to send your trade-in device. You can do it in-store or ship it.
Find My Device must be turned off in your settings to qualify for your savings. If it's left on, you won't receive any value for your device.
Let’s start your number transfer
Starting your transfer request now helps make sure your number is ready when your device arrives. How to transfer your number
Get ready to activate your line!
You’ll get a notification
Any device you’re bringing will prompt you to set up an eSIM and connect to
Didn’t receive a push notification or email instructions to activate your eSIM? Get help
You may have rebates!
To see if you’re eligible, activate your SIM card and create a
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