T-Mobile Employee and Contractor


Effective: February 12, 2024


T-Mobile USA, Inc., and its subsidiaries (“TMUS” or “we” or “us”) collect personal data about you as a former or current United States (including U.S. Virgin Islands and Puerto Rico) employee in connection with your employment; or former or current U.S. contractor in connection with your contractual arrangement with us. This notice describes how we use that personal data, to whom we disclose it, how you can exercise your data choices, and how you can contact us.

Your “personal data” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. This notice also applies to sensitive personal data, a category of personal data. It includes data like your social security number and account log-in credentials, as well as biometric information.

This notice does not cover:

  • Your interactions with T-Mobile outside of the employment context, such as browsing T-Mobile’s website to check out our products and services or logging into your account as a customer. To learn more about how we collect and use information related to those types of interactions, please see our T-Mobile Privacy Notice.

  • United States job applicants. To learn more about how we collect and use information when you apply for a job with us in the U.S., or for our recruiting purposes, please see our T-Mobile Applicant Privacy Notice. 

  • International employees or contractors. To learn more about how we collect and use information from our international employees, contractors, or job applicants, please visit our International Personnel Privacy Notice. If you have questions, email us at IntlPrivSpt@T-Mobile.com.

What data we collect

Personal data

The categories of employee and contractor personal data we have collected within the last 12 months include the following:

Identifiers/contact information

Like your name, online identifiers such as an Internet Protocol (IP) address, account and usernames, aliases, telephone number, email address, home and postal addresses, signatures, and other identifiers described in the sensitive personal data category below.

Categories required to be listed specifically under certain state laws

Like name, signature, social security number, physical characteristics or description (which may appear on government ID), address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Characteristics of protected classifications under state or federal law

Like race, religion (may include religious dress and grooming practices), sex/gender (includes pregnancy, childbirth, breastfeeding and/ or related medical conditions), gender identity, sexual orientation, marital status, medical condition (genetic characteristics, cancer or a record or history of cancer, military or veteran status, national origin (includes language use and possession of a driver’s license issued to persons unable to prove their presence in the United States is authorized under federal law), disability, request for family care leave, request for leave for an employee’s own serious health condition, request for Pregnancy Disability Leave age (over 40).

Biometric information

Like fingerprint, voiceprint, and facial images from which an identifier template can be extracted.

Employment and performance information

Like date of hire, title, transfers and promotions, salary and rewards, training, absences and reasons for absences, letters of appreciation and commendation, grievances or disciplinary matters, and resignation or termination of employment, demographic data such as age, including date of birth, gender, marital status, spouse and dependents, and certain sensitive data categories described below, work permit status and related immigration information, attendance at corporate functions and sites, compensation history with us, performance information, aptitude, disciplinary information, training records and certifications, educational information.

Payroll, tax, and benefits information

Like your bank account details, payroll records, tax information, pension information, benefits elections, investment and portfolio information, vacation and leave of absence information, payroll deduction information, expense reimbursement information, and insurance-related information.

Travel information

Like your loyalty program numbers, dates and length of travel, hotel names and locations, and travel routes.

Medical and health-related information

In order to administer and manage employee benefits, our service providers may collect information like your medical condition or disability, pregnancy status, health, sickness, vaccine record, injuries, temperature, communicable disease or other medical test results, beneficiary, and family information.

Personal or work vehicle information

Like your vehicle license plate number, year, make, model, and location.

Images and recordings of you

Like your photograph, voice, audio/video recordings and transcripts of our in-person or online events, meetings and/or calls, and security footage of you on our premises.

Internet or other electronic network activity and analytics or monitoring data

Like activity or data related to employee or contractor communications and use of T-Mobile systems, Wi-Fi, internet service, internal and external websites, equipment, applications, databases, network resources, and infrastructure (“T-Mobile Systems”); building access, badge information, and software/hardware inventory information, and personal devices used to connect to T-Mobile Systems; including usernames, passwords, system log data like IP address, browser type, and language, device information, access times, and referring website addresses; information collected through web beacons, like cookie IDs; information collected through mobile apps, like mobile device IDs; usage data, such as time spent on T-Mobile Systems, features used, and actions taken in T-Mobile Systems, including page views, links clicked, and documents downloaded; contents, header, metadata, delivery and access information for voice calls, voicemail, emails, chats, messaging, documents, and other communications, data, and files stored or transmitted through T-Mobile Systems.

Geolocation data

Like approximate location data based on your IP address, as well as office location, conference room booking locations, travel location, and precise location, where applicable.

Audio, electronic, visual, or similar information

Like facial images and voice information like photos, videos, and voice recordings.

Application information

Like certain sensitive data categories described below; work permit status, like immigration, residency and related information; professional and background information about you, such as your resume and application form, including details about your qualifications, skills, academic and education background, training courses attended, work experience, language capabilities, employment history, results of drug and alcohol testing, health screenings or certifications, work permit/visa application information, and references or recommendations from previous employers, driving and vehicle licensing and history.

Education information

Like academic records that include institution name, years attended, diploma or degree obtained, and other information you provide to us about your education.


Inferences about you drawn to reflect your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Other information

Other information you provide to us related to your onboarding, employment, contractor role, or that we collect for other human resources, business, security, travel, or safety-related purposes.

Sensitive personal data

We collect certain personal data considered “sensitive” (“sensitive personal data”). To support our legal and business activities, and as permitted by law, we may collect sensitive personal data as part of our employment or contractual relationship with you. If you use your work-issued devices or any device that accesses T-Mobile Information and Communication Resources for personal use, we may also collect the contents of your electronic communications, where we are not the intended recipient, as governed by our Acceptable Use Policy.

Examples of sensitive personal data that we collect include:

  • Government-issued identifiers, such as social security information, driver’s license information, state identification card, or passport information
  • Account log-in, financial account, debit card, or credit card number in combination with a security or access code, password, or credentials that allow access to an account

  • Precise geolocation 

  • Racial or ethnic origin, religious or philosophical beliefs, or union membership

  • Biometric information (where used for the purpose of uniquely identifying you)

  • Health information

  • Information relating to sex life or sexual orientation 

Sources of personal data

We collect personal data from a variety of sources, including:

  • Directly from you 

  • Inferences we may derive from data we have collected

  • Previous and current employers

  • Service providers (e.g., time entry, payroll, and expense reimbursement services) 

  • Insurance and benefits providers

  • Travel partners (e.g., travel agents and portals, car service, and ride share companies) 

  • Online sources including social networks

  • Open government databases and other public sources

How we and our providers use cookies and similar technologies

We also collect personal data through our use of cookies, web beacons, mobile analytics, and similar technologies to operate our websites, applications, and online services accessible to you related to our employment relationship. We use these technologies to help us collect the data necessary to operate and manage our business. This includes collecting the types of data described above in the category titled “Internet or other electronic network activity and analytics data” which we use to analyze and measure device, application, and system usage, detect and prevent illegal, fraudulent, or unauthorized activity, enforce T-Mobile policies, and protect our devices, systems information, and infrastructure. The information we collect using these technologies includes personal data, such as the pages you visit, the links you click on, usage and crash information, identifiers, and device information, as described above as internet or other electronic network activity and analytics data. Please see our T-Mobile Privacy Notice and our Cookies and tracking article to understand how we use personal data collected via these technologies.

We, and our analytics providers, use these technologies in our websites, apps, and online services to collect personal data when you access and use our services, including personal data about your online activities over time and across different websites or online services. We use this personal data to store your preferences and settings, enable you to sign in, analyze how our websites, apps, and services perform, track your interaction with the site or app, develop inferences, combat fraud, and fulfill other legitimate purposes. We and/or our providers share the data we collect or infer with other providers for these purposes, as described in the “Disclosures of personal data” section below.

Use of personal data

We use personal data that we collect as appropriate to administer and carry out the employment relationship, including for human resources and operational, business, safety, and security purposes as described in this notice for the following purposes:

Human resources uses, including:

  • Payroll and compensation.

  • Benefits administration. 

  • Career planning and development.

  • Equal employment opportunity, diversity, inclusion and accessibility programs. 

  • Performance management and review.

  • Legal and compliance reporting obligations including for the purpose of anti-discrimination laws and government reporting obligations. 

  • Policy compliance, administration, and enforcement.

  • Recruitment and retention.

Business uses, including:

  • Managing, monitoring, measuring, analyzing, protecting, and improving, T-Mobile Systems, assets, and resources, including managing and protecting unauthorized access and use of T-Mobile, personal, and customer data, devices, systems, and infrastructure; and protecting T-Mobile Systems from intrusions.

  • Managing, monitoring, measuring, analyzing, protecting, and improving campus, parking, buildings, office space, conference rooms, facilities, catering and café services, including monitoring and administering building occupancy and campus parking and transportation; operating and monitoring physical security systems, such as CCTV, key-card entry systems, and guest logs; registering personal vehicles and logging exit and entry times; and emergency notification services.

  • Managing and improving workplace efficiency and effectiveness, including listing employee contact information in internal directories.

  • Communications and collaboration. 

  • Delivery of information, goods, and services.

  • Legal and policy compliance administration and enforcement, including monitoring access and use of T-Mobile Systems.

  • Research and improvement of T-Mobile Systems, processes, products, services, and technology.

We may use de-identified information in accordance with applicable law.

Disclosure of personal data

We may disclose personal data, including sensitive personal data, to the following categories of recipients, for the business purposes described in this notice and below. 

Our subsidiaries and affiliates

For example, T-Mobile entities share business processes and common data systems.

Vendors or agents working on our behalf

For example, companies T-Mobile hires to provide recruiting, payroll, benefits, and administrative services, and protect and secure our T-Mobile Systems and service.

Independent providers

For example, benefits partners T-Mobile hires to facilitate benefits administration, (e.g., health and insurance providers) and independent providers of products and services (e.g., travel agents, ride share services). To the extent that T-Mobile provides personal data to such third parties, that personal data is governed by their privacy statements.

Parties to a corporate transaction or proceeding

For example, a merger, financing, acquisition, bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a portion of our business or assets.

The general public

For example, T-Mobile may provide features or services that permit employees and contractors to publicly display and disclose certain personal data, such as their name or username, profile or directory information, or other personal data that employees and contractors choose to disclose.

Law enforcement and those with legal necessity

We access, transfer, disclose, and preserve personal data to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; operate and maintain the security of T-Mobile Systems, including to prevent or stop an attack on our computer systems or networks; protect the rights or property or ourselves or others, including enforcing our agreements, terms, and policies; or act in urgent circumstances such as protecting the health or personal safety of a candidate, employee, contractor, agent, customer, user of T-Mobile services, or member of the public.

Please note that some of the internally provided applications and services that we make available to you also include integrations, references, or links to services provided by providers whose privacy practices differ from ours. If you provide personal data via these integrations, references, or links, or allow us to disclose personal data to them, that information is governed by their privacy statements.

Finally, we may share de-identified information in accordance with applicable law. When we do so, we have processes in place designed to ensure the information cannot be reassociated with you. And we obligate recipients of de-identified information to maintain and use such de-identified in accordance with applicable law.

Data retention

We retain your personal data for business or tax needs, or legal reasons. For example, we retain personal data in accordance with our obligations under applicable labor and employment law and as necessary to administer and carry out the employment relationship and our post-employment obligations. We set our retention periods based on things like the type of personal data, the business purpose for which it was collected, and legal obligations to retain certain kinds of personal data.

Privacy rights and data choices

Employees and contractors in certain jurisdictions have certain personal data rights, but T-Mobile extends these benefits to employees and contractors in all 50 states, Puerto Rico, and the U.S. Virgin Islands. Please note that your choices and contact methods may vary depending on where you reside and the laws that apply. If you live in the U.S. and wish to exercise one of these choices, please visit the Privacy Dashboard online or contact us using the contact information at the bottom of this notice. If you live in Puerto Rico or the U.S. Virgin Islands, please email us at IntlPrivSpt@T-Mobile.com.

Notice at collection

In some jurisdictions, you have a right to receive notice of our privacy practices at or before the time of collection, including the categories of personal data and sensitive personal data to be collected, the purposes for which such personal data is collected or used, whether such personal data is sold or shared and how long such information is retained. You can find those details in this notice by clicking on the above links.

Access, delete, and correct


To see the personal data we may have collected about you, visit our Personal data request page and choose the category that best describes your relationship with T-Mobile. We’ll walk you through the next steps. Once we receive your request and confirm your identity, we’ll disclose to you:

  • The categories of personal data we have collected 
  • Specific pieces of personal data we have collected
  • Our business or commercial purposes for collecting or using personal data
  • The categories of sources from which we collect personal data
  • The categories of third parties to whom we disclose personal data
  • The categories of personal data we disclose for business purposes

T-Mobile provides this information, where possible, in a format you can read, use, and transfer to other entities. Some sensitive data may be redacted or hidden for your security.

Note that T-Mobile does not “sell” or “share” HR (meaning staff, employees, etc.) data, so your access report will not include categories of information sold or shared since that does not apply to your personal data in this context.


To delete the personal data we may have collected about you, visit our Personal data request page and choose the category that best describes your relationship with T-Mobile. We’ll show you how to proceed.

Please note that we may not be able to delete all your personal data because certain exceptions may apply. For example, we may keep personal data that is necessary to provide employment or contractor services, detect security problems, or to comply with laws.


To correct or make changes to the personal data we have about you, employees and contractors have several self-service options. Learn how to correct your personal data.

Authorized Agent

An authorized agent may submit an access, deletion, or correction request on your behalf. They should visit our Personal data request page and choose the category that best describes your relationship with T-Mobile.

To protect your data, we’ll ask you to verify your own identity before we fulfill the request submitted by the agent. All communications will be sent directly to you, the employee or contractor, and not the agent.

Verification of your identity

We verify your identity before processing your request.

To verify your identity, we’ll need information from you, like your email address and phone number. You may have to share your U.S. driver’s license, state ID, or passport, along with a current digital photo of your face so we can ensure the photo ID truly belongs to you.

We may also request additional personal data to validate your employment.


Sometimes we can’t comply with your request. When that happens, residents of certain states are entitled to submit an appeal. Instructions for how to submit your appeal will be included in our response explaining why we couldn’t comply. 

If you have questions about these choices, please read our privacy FAQs.

Do Not Sell or Share

We do not sell (or "share," as defined by California law) your personal data covered by this notice. However, we do use third-party services on certain careers web pages to send you relevant career ads and perform analytics about our candidate outreach efforts. That means we "sell" or "share" your personal data as defined under certain privacy laws. T-Mobile doesn’t knowingly sell or share the personal data of children under 16.

Limit use and disclosure of sensitive personal information

In certain jurisdictions, where we use or disclose sensitive personal data to infer individual characteristics or for purposes other than those described by applicable law, you have a right to request that we limit our use and disclosure of such sensitive personal data.

We do not use or disclose sensitive personal data to infer individual characteristics.


In certain jurisdictions, you have a right not to be discriminated against for exercising these rights set out in applicable law.

Communications preferences

You can choose whether to receive optional communications from us by email, SMS, and telephone related to new jobs or roles that become available. If you receive these optional email or SMS messages from us and would like to stop, you can do so by following the directions in that message or by contacting us as described in the “Contact Us” section below. If you receive a call from us related to new jobs or roles that become available, and no longer wish to receive such calls, you can ask to no longer receive those calls. These choices do not apply to certain informational communications, including communications about an existing application with us. 

Browser or platform controls

Global Privacy Control

Some browsers and browser extensions support the “Global Privacy Control” (GPC) or similar controls that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, as specified by applicable law. When we detect such a signal, we make reasonable efforts to respect your choices indicated by a GPC setting or similar control recognized by regulation or otherwise widely acknowledged as a valid opt-out preference signal.

Do Not Track

Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the websites you visit, indicating you do not wish to be tracked. Unlike the GPC described above, there is no common understanding of how to interpret the DNT signal; therefore, our websites do not respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the GPC, cookie controls, and advertising controls described above.

Mobile advertising ID controls

iOS and Android operating systems provide options to limit tracking.

Email web beacons

Most email clients have settings that allow you to prevent the automatic downloading of images, including web beacons, which avoid the automatic connection to the web servers that host those images.

Notice and consent

We provide employees and contractors with a notice about the personal data we collect, how we use personal data, and with whom we disclose personal data.

We get consent from employees and contractors for the collection and use of personal data where such consent is required by applicable law. Failure to provide necessary personal data may disqualify an employee or contractor from employment or restrict participation in certain plans or programs.

Future changes

From time to time, we may update this notice to reflect changes required by law or our privacy practices or procedures. When we make material changes to this notice, we’ll let you know by updating this notice and the date at the top of this page.

This Employee and Contractor Privacy Notice does not form any part of any contract of employment.

To review TMUS’ Privacy Notices addressing information that TMUS collects outside of the hiring/employment context (such as information collected about you as a consumer), please visit our Privacy Center.

Contact us

If you have any questions about this notice, please contact myHR by email at myHR@t-mobile.com or by phone at 1-866-578-6423.