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To submit a personal data request, start with the right form.

No matter what your relationship with our company, we’ve likely collected some data about you. You can request to access, delete, or correct that data. To get the right request form, choose the category below that best describes you. If you belong in more than one category, you’ll want to submit multiple requests.

 

Consumer

T-Mobile customer

You have or had a personal account with a T-Mobile ID and email address. Or you’re the parent or guardian of a child with a T-Mobile Kids’ Line.

Woman talking on her phone and using her laptop at home.

Metro customer

You have or had a personal account with Metro.

T-Mobile Prepaid customer

You have or had a personal account with T-Mobile Prepaid.

Sprint customer

You had a personal account with Sprint.

Assurance Wireless customer

You have or had a personal account with Assurance Wireless.

Not a customer

You sometimes visit our websites or get marketing messages from us.

Business-to-business

Two co-workers looking at a tablet in their company’s open workspace.

Business or government customer

You have an individual phone line or device associated with your organization’s T-Mobile or Sprint account—active or closed. Or you’ve been in contact with T-Mobile as a prospective business lead.

Vendor, network landlord, or wholesale partner

You’re a vendor who invoices T-Mobile for goods and services, a landlord who leases space to us for cellular towers, or a wireless company with a wholesale contract to resell our products and services.

Employee or associate

Current employee or contractor

You’re a current T-Mobile employee or contractor with an NTID and an active T-Mobile email address.

T-Mobile employee at workstation greeting a co-worker.

Former employee or contractor

You’re a former employee or contractor.

Job applicant or visitor

You’re a job applicant or you‘ve visited a T-Mobile corporate office.

Learn more about your personal data rights

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