T-Mobile Financial

PRIVACY NOTICE

Effective: October 4, 2022

Facts: What does T-Mobile do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

How?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social security number
  • Payment history and credit history
  • Credit scores and income

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons T-Mobile chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Reason Does T-Mobile share? Can you limit this sharing?
For our everyday business purposes:
Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes:
To offer our products and services to you
Yes No
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes:
Information about your transactions and experiences
Yes No
For our affiliates' everyday business purposes:
Information about your creditworthiness
No We don't share
For our affiliates to market to you No No
For nonaffiliates to market to you No We don't share

To limit our sharing

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing

Questions?

Call 611 from your T-Mobile phone or 1-800-937-8997 from any phone.

Who we are

Who is providing this notice?
T-Mobile USA, Inc., T-Mobile Leasing LLC, T-Mobile Financial LLC, T-Mobile Puerto Rico LLC

What we do

How does T-Mobile protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does T-Mobile collect my personal information?
We collect your personal information, for example, when you:

  • Open an account or apply for financing
  • Pay your bills or provide account information
  • Pay us by check

We also collect your personal information from other companies

Why can’t I limit all sharing?
Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include companies with a T-Mobile name and financial companies such as T-Mobile Financial LLC

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates we share with can include insurance companies, service providers, co-branded partners, retailers, data processors, advertisers and financial institutions.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • T-Mobile USA, Inc., T-Mobile Financial LLC, T-Mobile Leasing LLC,T-Mobile Puerto Rico LLC do not jointly market financial products with nonaffiliated financial companies.

Other important information

Vermont
Under Vermont law, we will not share information we collect about Vermont residents with companies outside of our corporate family, unless the law allows. For example, we may share information with your consent, to service your accounts or under agreements with other financial institutions.

California
Under California law, we must get your permission before we can share your personal financial information with outside companies. This does not apply to sharing with outside companies that offer financial products or services. You have a right to "opt out" of information sharing with outside companies for those purposes. For more visit the State of California Department of Justice.