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T-Mobile Applicant

PRIVACY NOTICE

Effective: January 1, 2024

Overview

T-Mobile USA, Inc., and its subsidiaries (“TMUS” or “we” or “us”) collect personal data about you during our application and recruitment process in the United States (including U.S. Virgin Islands and Puerto Rico). We want to share how we use this personal data, to whom we disclose your personal data, and how you can get in contact with us.

Your “personal data” is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. This notice also applies to sensitive personal data, a category of personal data. It includes data like your social security number and account log-in credentials, as well as biometric information.

This notice does not cover: 

  • Your interactions with T-Mobile outside the context of applying for, learning more about, or interviewing for a T-Mobile position, such as browsing T-Mobile’s Careers page or T-Mobile Talent Community pages, checking out our products and services online, or logging into your account as a customer. For information on how we collect and use information related to those types of interactions, please see our T-Mobile Privacy Notice. 

  • United States T-Mobile employees during employment with us, or contractors during their contractual engagement with us. For information on how we collect and use information from our United States employees and contractors after hiring, please visit our Employee and Contractor Privacy Notice.

     

Note: If you are applying to be a T-Mobile contractor, this T-Mobile Applicant Privacy Notice applies to you.

  • International T-Mobile employees, contractors, or job applicants. To learn more about how we collect and use information from our international employees, contractors, and job applicants, please email IntlPrivSpt@T-Mobile.com for information regarding the applicable Privacy Notice.

What data we collect

Personal data

The categories of applicant personal data we may have collected within the last 12 months include the following:

Identifiers/contact information

Such as your name, online identifiers such as an Internet Protocol (IP) address, account and usernames, aliases, telephone number, email address, home and postal addresses, signatures, and other identifiers described in the sensitive information category below.

Categories required to be listed specifically under certain state laws

Like name, signature, social security number, address, telephone number, driver’s license number, education, employment, employment history. 

Characteristics of protected classifications under state or federal law

Like race, sex/gender, gender identity, gender expression, and military or veteran status.

Biometric information

Like fingerprint, voiceprint, and facial images from which an identifier template can be extracted.

Internet or other electronic network activity and analytics or monitoring data

Like activity and data related to applicant communications and access to and use of T-Mobile systems, Wi-Fi, internet service, internal and external websites, equipment, applications, databases, network resources, and infrastructure (“T-Mobile Systems”); personal devices used to connect to T-Mobile Systems; usernames; passwords; system log data like IP address, browser type, and language, device information, access times, and referring website addresses; information collected through web beacons, like cookie IDs; information collected through mobile apps, like mobile device IDs; usage data, such as time spent on T-Mobile Systems features used, and actions taken in T-Mobile Systems, including page views, links clicked, and documents downloaded; contents, header, metadata, delivery and access information for emails, chats, messaging, documents, and other communications, data, and files recorded, stored, or transmitted through T-Mobile Systems.

Geolocation data

Like approximate location data such as based on your IP address.

Audio, electronic, visual, or similar information

Like facial images and voice information like photos, videos, and voice recordings.

Application information

Like certain sensitive data categories described below; work permit status, like immigration, residency and related information; professional and background information about you, such as your resume and application form, including details about your qualifications, skills, academic and education background, training courses attended, work experience, language capabilities, employment history, results of drug and alcohol testing, health screenings or certifications, work permit/visa application information, and references or recommendations from previous employers, driving and vehicle licensing and history.

Education information

Like academic records that include institution name, years attended, diploma or degree obtained, and other information you provide to us about your education.

Content of interviews/other forms of assessment

Like your in-person, audio, or video interviews (live and recorded), information about you available online, such as social media posts, and other forms of assessment you might provide.

Travel information

Like loyalty programs numbers, dates and length of travel, hotel names and locations, and information about your vehicle.

Employment/job preferences

Like your employment and job preferences such as the details of the type of employment, current and/or desired salary, terms relating to compensation and benefits packages, willingness to relocate, or other job preferences.

Inferences

Inferences about you drawn to reflect your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Other Information

Other information you provide us related to your job recruitment (or employment) or to comply with legal obligations or T-Mobile policies.

Sensitive personal data

We collect certain personal data considered “sensitive” personal data (“sensitive personal data”). To support our legal and business activities, and as permitted by law, we may collect sensitive personal data as part of our employment recruitment process.

Examples of sensitive personal data that we collect include:

  • Government-issued identifiers, such as social security information, driver’s license information
  • Account log-in
  • Biometric information (for purposes of identification)
  • Health information (such as information you may provide as part of an accommodation request)
  • Sensitive demographic data including, race, ethnicity, sex life or sexual orientation, gender, gender identity, religious or philosophical beliefs (such as information you may provide as part of an accommodation request)

 

Sources of personal data

We collect personal data from a variety of sources, including: 

  • Directly from you
  • Previous and current employers
  • Service providers (e.g., expense reimbursement services, recruiters)
  • Online sources including social networks and recruiting sites (e.g., LinkedIn)
  • Open government databases and other public sources

How we and our providers use cookies and similar technologies

We also collect personal data through our use of cookies, web beacons, and similar technologies to operate our websites, manage applications, and provide resume or application submission options to you related to our recruitment and hiring activities. We use these technologies to help us collect the data necessary to operate and manage our business. This includes collecting the types of data described above in the category titled “Internet or other electronic network activity and analytics data” which is used by us for analyzing and measuring device, application, and system usage, detecting and preventing illegal, fraudulent, or unauthorized activity, enforcing T-Mobile policies, and protecting our devices, systems information, and infrastructure. The information we collect using these technologies includes personal data, such as the pages you visit, the links you click on, usage and crash information, identifiers, and device information, as described above as internet or other electronic network activity and analytics data. Please see our T-Mobile Privacy Notice and our Cookies and tracking article use personal data collected via these technologies.

Use of personal data

We use personal data to administer and carry out the recruitment and hiring process, including for human resources and operational, business, safety, and security purposes including as described in this notice and below. 

Human resources uses, including:

  • Recruitment and hiring decisions.

  • Retention.

  • Interview travel and expense reimbursement processing.

  • Legal and compliance reporting obligations including, but not limited to, anti-discrimination laws and government reporting obligations.
  • Policy compliance administration and enforcement.

Business uses, including:

  • Managing, monitoring, measuring, analyzing, protecting, and improving, T-Mobile Systems, assets, and resources, including managing and protecting unauthorized access and use of T-Mobile, personal, and customer data, devices, systems, and infrastructure; and protecting T-Mobile Systems from intrusions.

  • Managing, monitoring, measuring, analyzing, protecting, and improving campus, parking, buildings, office space, conference rooms, facilities, catering and café services, including monitoring and administering building occupancy and campus parking and transportation; operating and monitoring physical security systems, such as CCTV, key card entry systems, and guest logs; registering personal vehicles and logging exit and entry times; and emergency notification services.

  • Managing and improving workplace efficiency and effectiveness, including listing employee contact information in internal directories.

  • Communications and collaboration, such as by text message, email, online or live chat, live or recorded telephone calls, push notification, or messages on third-party platforms.

  • Personalization to understand your preferences to enhance your recruitment experience.

  • Using artificial intelligence tools to analyze application information to improve our recruitment processes and experiences.

  • Delivery of information, goods, and services.

  • Legal and policy compliance administration and enforcement, including monitoring access and use of T-Mobile Systems.

  • Research and improvement of T-Mobile Systems, processes, products, services, and technology.

We may use de-identified information in accordance with applicable law. 

If an applicant becomes a T-Mobile employee or contractor, personal data we collected as part of the application and hiring process becomes part of your employment file and is used and disclosed in accordance with our T-Mobile Employee and Contractor Privacy Notice.

Disclosure of personal data

We may disclose personal data, including sensitive personal data, to the following categories of recipients, for the business and commercial purposes described in this notice and below. 

Our subsidiaries and affiliates

For example, T-Mobile entities share business processes and common data systems.

Vendors or agents working on our behalf

For example, companies T-Mobile hires to provide recruiting, payroll, benefits, and administrative services, and protect and secure our T-Mobile Systems and service.

Independent providers

For example, benefits providers that T-Mobile hires to facilitate benefits administration, (e.g., health and insurance providers) and independent providers of products and services (e.g., travel agents, ride share services), including those with whom we disclose information to for a service or engagement you have requested. To the extent that T-Mobile discloses personal data to such providers, that personal data is governed by their privacy statements.

Parties to a corporate transaction or proceeding

For example, a merger, financing, acquisition, bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a portion of our business or assets.

The general public

For example, T-Mobile may provide features or services that permit employees and contractors to publicly display and disclose certain personal data, such as their name or username, profile or directory information, or other personal data that applicants choose to disclose.

Law enforcement and those with legal necessity

We access, transfer, disclose, and preserve personal data to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; operate and maintain the security of T-Mobile Systems, including to prevent or stop an attack on our computer systems or networks; protect the rights or property or ourselves or others, including enforcing our agreements, terms, and policies; or act in urgent circumstances such as protecting the health or personal safety of a candidate, employee, contractor, agent, customer, user of T-Mobile services, or member of the public.

Please note that our application website that we make available to you during the hiring and recruiting process may include integrations, references, or links to services made available by providers whose privacy practices differ from ours. If you provide personal data via these integrations, references, or links, or allow us to disclose personal data to them, that information is governed by their privacy statements.

Finally, we may share de-identified information in accordance with applicable law. When we do so, we have processes in place designed to ensure the information cannot be reassociated with you. And we obligate recipients of de-identified information to maintain and use such de-identified in accordance with applicable law.

Data retention

We retain your personal data for business or tax needs, or legal reasons. We set our retention periods based on things like the type of personal data, the business purpose for which it was collected, and legal obligations to retain certain kinds of personal data.

Privacy rights and data choices

Applicants in certain jurisdictions have certain personal data rights, but T-Mobile extends these benefits to applicants in all 50 states, Puerto Rico, and the U.S. Virgin Islands. Please note that your choices and contact methods may vary depending on where you reside and the laws that apply. If you live in the U.S. and wish to exercise one of these choices, please visit the Privacy Dashboard online or contact us using the contact information at the bottom of this notice. If you live in Puerto Rico or the U.S. Virgin Islands, please email us at IntlPrivSpt@T-Mobile.com. 

Notice at collection

In some jurisdictions, you have a right to receive notice of our privacy practices at or before the time of collection, including the categories of personal data and sensitive personal data to be collected, the purposes for which such personal data is collected or used, whether such personal data is sold or shared, and how long such information is retained. You can find those details in this statement by clicking on the above links.

Access, delete, and correct

Access

To see the personal data we may have collected about you, visit our Personal data request page and choose the category that best describes your relationship with T-Mobile. We’ll walk you through the next steps. Once we receive your request and confirm your identity, we’ll disclose to you:

  • The categories of personal data we have collected 
  • Specific pieces of personal data we have collected
  • Our business or commercial purposes for collecting, using, selling, or sharing personal data
  • The categories of sources from which we collect personal data 
  • The categories of third parties to whom we disclose personal data
  • The categories of personal data we disclose for business purposes 

T-Mobile provides this information, where possible, in a format you can read, use, and transfer to other entities. Some data may be redacted or hidden to ensure the security of your sensitive information.

Delete

To delete the personal data we may have collected about you, visit our Personal data request page and choose the category that best describes your relationship with T-Mobile. We’ll show you how to proceed.

Please note that we may not be able to delete all your personal data because certain exceptions may apply. For example, we may keep personal data that is necessary to provide employment or contractor services, detect security problems, or to comply with laws.

Correct

To correct or make changes to the personal data we have about you, applicants have several self-service options. Learn how to correct your personal data.

Authorized Agents

An authorized agent may submit an access, deletion, or correction request on your behalf. They should visit our Personal data request page and choose the category that best describes your relationship with T-Mobile.
 
To protect your data, we’ll ask you to verify your own identity before we fulfill the request submitted by the agent. All communications will be sent directly to you, the employee or contractor, and not the agent.

Verification of your identity 

We verify your identity before processing your request.

To verify your identity, we’ll need information from you, like your email address and phone number. You may have to share your U.S. driver’s license, state ID, or passport, along with a current digital photo of your face so we can ensure the photo ID truly belongs to you. 

We may also request additional personal and application-specific data to further identify you.

Appeal

Sometimes we can’t comply with your request. When that happens, residents of certain states are entitled to submit an appeal. Instructions for how to submit your appeal will be included in our response explaining why we couldn’t comply. 

If you have questions about these choices, please read our privacy FAQs.

Do Not Sell or Share

We do not sell (or "share," as defined by California law) your personal data covered by this notice. However, we do use third-party services on certain careers web pages to send you relevant career ads and perform analytics about our candidate outreach efforts. That means we "sell" or "share" your personal data as defined under certain privacy laws. T-Mobile doesn’t knowingly sell or share the personal data of children under 16.

For more information, read our Do Not Sell or Share article. T-Mobile doesn’t knowingly sell or share the personal data of children under 16. Don’t want your data sold or shared? Set your Do Not Sell or Share preference in our Privacy Dashboard or click the link in our website footers or apps.

Limit use and disclosure of sensitive personal information

In certain jurisdictions, where we use or disclose sensitive personal data to infer individual characteristics or for purposes other than those described by applicable law, you have a right to limit our use and disclosure of sensitive personal information for any purposes other than to assess your personal data in connection with our recruiting and hiring practices or as otherwise permitted by law.

We do not use or disclose sensitive personal data to infer individual characteristics or for additional purposes.

Non-Discrimination

In certain jurisdictions, you have a right not to be discriminated against for exercising these rights set out in applicable law.

Communications preferences

You can choose whether to receive optional communications from us by email, SMS, and telephone related to new jobs or roles that become available. If you receive these optional email or SMS messages from us and would like to stop, you can do so by following the directions in that message or by contacting us as described in the “Contact Us” section below. If you receive a message from us related to new jobs or roles that become available, and no longer wish to receive such messages, you can opt out of these future communications. These choices do not apply to certain informational communications, including communications about an existing application with us. 

Targeted advertising

You can get instructions on how to opt-out of targeted ads served by most advertising networks that use cookies, Ad IDs, and similar technology by:

You can also take steps to manage targeted ads through your system settings. Resetting your device’s mobile advertising ID does not opt-out your device from targeted ads, but data associated with your prior mobile advertising ID will not be linked to your new identifier through the device. Also, if you reset your device’s mobile advertising ID your prior opt-out choices will not apply to the new ID. To maintain your opt-out choices, you’ll need to opt-out again. These opt-outs do not impact “contextual” advertisements (e.g., a sporting goods advertisement on a sports-themed website) or ads we place on our own websites and apps based on your activity on those sites and apps.

Browser or platform controls

Cookie controls

Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our website. If you choose to delete cookies, settings, and preferences controlled by those cookies, including advertising preferences, may be deleted and need to be recreated.

Global Privacy Control

Some browsers and browser extensions support the “Global Privacy Control” (GPC) or similar controls that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales and/or targeted advertising, as specified by applicable law. When we detect such a signal, we make reasonable efforts to respect your choices indicated by a GPC setting or similar control recognized by regulation or otherwise widely acknowledged as a valid opt-out preference signal.

Do Not Track

Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the websites you visit, indicating you do not wish to be tracked. Unlike the GPC described above, there is no common understanding of how to interpret the DNT signal; therefore, our websites do not respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the GPC, cookie controls, and advertising controls described above.

Mobile advertising ID controls

iOS and Android operating systems provide options to limit tracking.

Email web beacons

Most email clients have settings that allow you to prevent the automatic downloading of images, including web beacons, which avoid the automatic connection to the web servers that host those images. 

Notice and consent

We provide applicants with a notice about the personal data we collect, how we use personal data, and with whom we disclose personal data.

We get consent from applicants for the collection and use of personal data where such consent is required by applicable law. Failure to provide necessary personal data may disqualify an applicant from employment or restrict participation in certain plans or programs.

Future changes

From time to time, we may update this notice to reflect changes required by law or our privacy practices or procedures. When we make material changes to this notice, we’ll let you know by updating this notice and the date at the top of this page.

To review TMUS’ Privacy Notices describing information that TMUS collects outside of hiring/employment (such as information collected about you as a consumer), please visit our Privacy Center.

Contact us

If you have any questions about this notice, please contact myHR by email at myHR@t-mobile.com or by phone at 1-866-578-6423.