Real-time telehealth,
on-the-go care.

• With Ceiba Health and T-Mobile, first responders can connect immediately with emergency medical teams to deliver specialist-guided care sooner.
• Powered by our 5G network and network slicing capabilities, you can depend on fast, reliable, and secure connectivity to consult with physicians directly from the ambulance using video, remote diagnostics, and other tools.
• With quick access to real-time patient data during transfers, your care teams can offer medical support upon and even before they arrive at the hospital.

When swift action is critical in a medical emergency, giving your emergency medical technicians (EMTs) and paramedics access to specialist-guided treatment as soon as they reach a patient can enable transformational care and save lives.

That’s why Ceiba Health deployed its integrated Ceiba Tele-EMS technology platform on our 5G Standalone (5G SA) network to facilitate real-time collaboration between field responders and medical specialists.

With network slicing, Ceiba Health can achieve lower latency and faster 5G speeds more consistently, with access to up to five times the network resources of the average user. This allows EMS teams to reliably and securely connect with doctors through video and data sharing from the ambulance.

By instantly connecting remote care providers with medical experts, our 5G network not only saves time but fundamentally reimagines the emergency care journey from first response through hospital administration.

In a groundbreaking pilot program with a New Jersey regional healthcare provider, Ceiba Tele-EMS made it possible for emergency teams to collaborate directly and immediately with hospital specialists—even while they’re en route to the hospital.

“With Ceiba Tele-EMS, the formula is simple. We combine integrated EMS technology with the power of 5G connectivity when time matters. It’s like having emergency care specialists right in your ambulance,” said Afsar Alp, Co-Founder and President, Ceiba Health.

These innovative EMS telehealth services help you introduce medical interventions earlier in the patient care journey. For instance:

• With Ceiba Tele-EMS, you can consult with clinical experts via video from wherever you are to deliver advanced care faster.
• With the ultra-low latency of our 5G SA network, medical specialists at the hospital can provide remote diagnostics and real-time guidance while you’re caring for the patient in the ambulance.
• Your care teams can create a patient’s electronic medical record (EMR) and access vital data right away.

So, you see, Ceiba Tele-EMS gives you the tools to help you collaborate faster, handle pre-admission sooner, and coordinate care more proactively. By providing care sooner, patient outcomes can improve dramatically.

When your care teams use telehealth technology to evaluate patients before they arrive at the ER, hospital staff can prepare the right level of care. That means patients with more critical needs move to the front of the line with the right specialists and equipment at the ready.

The result? Patients get advanced medical care quicker, meaning more effective care once they get to the hospital.

In some cases, real-time telehealth can help you provide care from the scene, minimizing unnecessary hospitalizations and reducing the physical, financial, and logistical burdens faced by public safety organizations, emergency rooms, health systems, and patients when a trip to the emergency room isn’t needed.

“Ceiba Health is transforming how EMS teams deliver care. That’s why we developed our EMS telehealth platform,” said Scott Beck, SVP Clinical Operations, CCRN, CEN, FF/Paramedic, Ceiba Health. “To deliver the best care possible for patients, customers using our platform need reliable, secure connectivity. And that’s why we partnered with T-Mobile.”

As the first and only major carrier with a nationwide 5G SA network—which enables innovations like network slicing, we offer speed, reliability, and footprint to support the Ceiba Tele-EMS platform.

During time-sensitive medical emergencies, fast speeds for sharing large files and low latency ensure minimal delay in the transfer of data, like high-resolution video feeds, so patients can be assessed and treated without interruption. With network slicing—a customized portion of the network tailored for a specific purpose—we can offer ultra-low latency and faster 5G speeds more consistently.

We’re the only network operator that can automatically dedicate nearly all our available data capacity in the rare event of extreme congestion to give first responders the highest priority across our 5G network. So Ceiba Health gets lower latency and faster 5G speeds more consistently, with access of up to five times the network resources of the average user. Now that’s making every second count.

“New workflows and lifesaving options are possible when you connect clinical teams with first responders to treat patients as they move to the hospital,” said John Saw, EVP and Chief Technology Officer, T-Mobile. “The system deployed by Ceiba Health, enabled by our 5G network slicing technology, is a model for emergency healthcare anywhere in the U.S.”

With T-Priority, the nation’s first network slice for first responders, your care teams get more than just connections—you get America's best 5G experience for first responders with two times better performance baseline than T-Mobile has ever offered. And, backed by the nation’s largest 5G network, covering 90% of Americans across more than 2 million square miles, you can be confident in your coverage.

That means a 5G network with more capacity for your critical communications—able to support 40% more first responders than the competition—faster speeds to collaborate on patient care in the moment, and better coverage while you transport patients to the hospital. The bottom line? You get better access to specialists for lifesaving care.

Ceiba Health is revolutionizing EMS services by prioritizing time-sensitive care and streamlining medical interventions for improved patient outcomes. And, backed by our most advanced 5G network, you can feel confident in reliable, fast, and secure communications. Together, you and your partner hospitals can work more efficiently, effectively, and collaboratively while patients reap the ultimate benefit: better care faster.