Massive capacity.
Over the next six years our capacity will increase 14x over what we have today to cover more businesses across the country.
T-Mobile and Sprint are joining to power your business.
T-Mobile and Sprint are coming together to build the best wireless company. When our networks come together, we'll have an even more powerful network that will cover more offices and employees across the country.
Building a network to supercharge your business.
When we combine Sprint's network with ours, we'll have a single network with more towers, engineers, and bandwidth than ever before. That means our network will have the reliability your business needs and be available from rural communities to big cities and beyond.
15x faster.
Our network will be 8x faster than current LTE in just a few years, and 15x faster in the next six years.
99% with 5G.
We already have the largest 5G network, and within the next six years we’ll provide 5G to 99% of Americans.
Capable device required; coverage not available in some areas. While 5G access won't require a certain plan or feature, some uses/services might. See Coverage details, Terms and Conditions, and Open Internet information for network management details (like video optimization).
What’s great just got better.
As the new T-Mobile we’ll only get stronger by making continued enhancements to our 5G network and continuing our commitment to being the customer champion by transforming the wireless industry for good.
Increasing connectivity outside the classroom.
T-Mobile for Education is providing a variety of digital learning solutions and connectivity to 400,000 students across 320 school districts nationwide in response to COVID-19.
Have questions about the new T-Mobile?
Find answers here.
What is the news?
Our merger is complete! Sprint has joined the T-Mobile family.
Why are T-Mobile and Sprint merging?
We are uniting and combining our resources to bring customers the connectivity, service, and value they deserve. We are taking things to an entirely new level! Starting today, with the arrival of the new T-Mobile, consumers and businesses win—when it’s more important than ever.
We’ll build a transformative nationwide 5G network that will drive innovation and connect every American. With T-Mobile’s low-band, Sprint’s mid-band, and other spectrum, we’ll build the highest-capacity nationwide network in U.S. history. Check out our 5G details.
When will the T-Mobile Sprint merger take effect?
The deal has closed! Sprint has joined the T-Mobile family.
We are preparing our plans, benefits, and retail/customer care experiences to serve legacy Sprint and T-Mobile customers as well as the new T-Mobile customers. While exciting changes are coming soon, in the meantime, you can expect the same great coverage, benefits, and pricing.
What benefits can customers look forward to?
Everything the Un-carrier has always stood for—SUPERCHARGED!
- T-Mobile customers should expect everything the Un-carrier has ALWAYS stood for: treating customers right, not changing plans, and aggressive pricing.
- With 14 times more total capacity in the next six years than T-Mobile would have had alone, customers won’t have to choose between great service or low prices — they’ll get both. The new T-Mobile is committed to offering free 5G access and the best rate plans at low prices, now and in the future, so all customers can reap the benefits of a supercharged Un-Carrier network at a great value. And the new T-Mobile offers everyone access to 5G, even for prepaid and Lifeline customers.
- T-Mobile already has the largest 5G network. Combined with Sprint we will reach even more people, including 90% of rural Americans within six years.
- T-Mobile customers will receive industry-leading customer care as T-Mobile’s award-winning Team of Experts (TEX) model continues to expand into every current and planned customer experience center.
What will happen with Sprint and T-Mobile networks? How will the coverage change?
Strong, dependable network connectivity has never been more critical to customers or the country. As the two networks are combined, the new T-Mobile will deliver:
- Massive Capacity! 14 times more capacity in the next six years than T-Mobile alone – which means it will be even better for streaming, gaming, downloading and more.
- Crazy-fast speed! Customers will have access to average 5G speeds up to eight times faster than current LTE in just a few years and 15 times faster over the next six years.
- Reaching nearly everyone! Within six years, the new T-Mobile will provide 5G to 99% of the U.S. population, including rural America.
- Our goal is to create the best network for ALL.
Do T-Mobile customers need to do anything?
There’s not a thing Sprint or T-Mobile customers need to do!
- For now, all customers will stay with the same Sprint and T-Mobile network, stores, and service they’ve been using.
- Behind the scenes, the team’s working hard to bring it all together to create an amazing experience for customers of the new T-Mobile.
- Need more info for Sprint customers? Details
Is my rate plan changing?
Nope, we’re not making any changes to your rate plan today.
- Over time, you will see additional benefits as we supercharge our network.
- You’ll still get the benefits and award-winning customer service our customers have come to love.
My company has service with both companies – Sprint and T-Mobile. What happens now?
For customers who have service with both Sprint and T-Mobile, we have a plan to determine which account team will support you going forward, and we will share that news with you soon.
Now that the merger transaction is closed, can I pay my bill, add a line or upgrade a device in either a T-Mobile or Sprint store?
For the near term, T-Mobile small business customers can continue to be services in T-Mobile stores. Additionally, all customers can be serviced by their Team of Experts or account representative, or online at T-Mobile/business.com. Sprint business customers will continue to transact in Sprint Retail stores, online at Sprint.com, thru Sprint customer care or their account representative.
What will happen with Sprint and T-Mobile retail locations?
For now, our store experience will remain as-is, and we’ll continue to serve customers as usual.
- We are preparing our stores and store employees to serve legacy Sprint and T-Mobile customers as well as the new T-Mobile customers. When we light up magenta across our new T-Mobile fleet, customers can walk into any store and the employees will be able to say, “yes, we can help you!”