Via bill credits. See full terms
With Magenta® for Business, you’ll pay just $30 per line for 8-12 lines with AutoPay, taxes and fees included—all without the hassle of data overages and surprise fees.
Sales tax & regulatory fees included in monthly service price.
Because you’re never locked into an annual contract, you can enjoy the freedom to focus on your business. And when your business needs change, we’ll be ready to adjust with you.
Capable device required; coverage not available in some areas. Some uses may require certain plan or feature. See full terms
Unlimited data and texting in 210+ countries and destinations (including Canada and Mexico), and get an hour of Wi-Fi on Gogo®️-enabled flights to, from, or within the U.S.
Qualifying plan required. Standard speeds approx. 128Kbps.
J.D. Power has awarded us #1 in Business Wireless Customer Satisfaction for businesses of all sizes for the fourth year in a row. Including #1 in Performance & Reliability for enterprise and small to medium size businesses.
T-Mobile received the highest score among very small, small/medium, and large enterprise business wireless providers in the J.D. Power 2017-2020 U.S. Business Wireless Customer Satisfaction Studies of customers’ satisfaction with their current wireless provider. Visit jdpower.com/awards
Break free from your wireless carrier and get reimbursed for early termination fees or remaining phone payments via a one-time bill credit (up to $650/line) for up to 5 business lines (or up to $300/line with 6+ lines) when you get new phones (for up to $4,750 in reimbursed switching costs).
1
Join T-Mobile.
Sign up for unlimited talk, text, and data.
2
Bring your number.
Most phone numbers, from any US or Puerto Rico postpaid carrier, can be easily transferred to our network, but it’s best to make sure yours is eligible.
3
Purchase your new phones.
Each transferred line requires the purchase of a new phone.
4
Send us your bill.
After you get your new phone, please pay your final bill. Then within 90 days of activation, send us your bill with account details and any required documents.
Limited-time offer; subject to change. New phone purchase, qualifying credit, port-in from eligible carriers, and qualifying service required. Tax excluded. Submit proof of balance (limit $650 per line for lines 1-5; $300 per line for lines 6+) & 90+ days with carrier within 90 days of activation and be active and in good standing when processed; allow two bill cycles. We might ask for more information. Must be activated in same market with same billing address. One offer and max $4,750 per account.
Businesses who are currently under a postpaid contract or a phone payment plan, and have an account in good standing with any domestic carrier. You can check if you've already redeemed this offer here.
If you have an account with multiple numbers, some having an ETF and some with a payment plan balance, you can submit them all and T-Mobile will reimburse up to $650 per line for the first give lines and $300 for lines six and beyond. However, if you have one line with both charges, you can only request reimbursement for the ETF charge or the phone payment balance.
ETF stands for Early Termination Fee, which is the fee charged by your carrier to cancel your service before your contract expires. This can also be referred to as a "Contract Termination Fee".
You have 90 days from your date of activation at T-Mobile to submit your request at breakfree@t-mobilesupport.com.
To qualify for the ETF reimbursement offer, you must:
To qualify for the phone payment plan reimbursement offer, you must:
Please note that third-party financing plans are not covered, nor are most accessory payment plans. One offer per line. All lines must be activated in the same T-Mobile market with the same billing address.
It depends on the promotion.
Yes. Just switch from any Puerto Rico carrier to a T-Mobile Puerto Rico account and follow the reimbursements steps above. To get started, visit www.t-mobilepr.com.
No, tablets are not eligible.
Once you have received your final bill containing the ETF charge and/or phone payment plan balance from your old carrier, go to breakfree@t-mobilesupport.com within 90 days of activating your T-Mobile plan and upload a copy or image of your final bill to request reimbursement. We only need the page(s) of your bill that reflect your name, address, phone number(s) and Early Termination Fees (ETFs) and/or phone payment plan amounts. You can either attach a PDF copy of your e-bill from your previous carrier, or you can scan or take a picture(s) of the page(s) with this information and upload the images online.
We require the final bill because only the final bill discloses the actual amount of your ETF or current phone payment plan balance. Generally, your final bill will have a special one-time ETF charge. Most often this is listed as a "Early Termination Fee" or "Contract Termination Fee". Phone payment plan balances will be listed as "installment plan balance" or "retail installment plan balance".
You will receive an email notification with the status following your submission.
If your submission request is approved, the amount of ETF and/or phone payment balance will be issued to you within two bill cycles.