Stay connected where your business takes you.

We're keeping customers connected beyond our own signal—even at 30,000 feet. Eligible customers now have free in-flight connection options, including full-flight Wi-Fi and streaming options where available.

As part of In-Flight Connection, eligible customers get free connectivity with streaming, where available, all flight long on nearly 100% of domestic flights on partner airlines: Alaska, American, Delta and United. We partner with Intelsat, Viasat, Thales and Panasonic to give free in-flight Wi-Fi on Alaska Airlines, United Airlines, American Airlines, and select Delta Air Lines flights. T-Mobile is also a proud partner of Delta, giving SkyMiles Members fast, free in-flight Wi-Fi on Delta and on us on most Viasat flights within the U.S.

There’s no sign up required for In-Flight Connection. Just make sure you’re on an eligible rate plan, your phone is Wi-Fi enabled, and you’ve made at least one call using Wi-Fi Calling on your current device and SIM card.

Before you board, ensure you have:

1. A compatible T-Mobile phone updated with the most recent software

2. A valid e911 address on file with T-Mobile for your mobile number—you can verify this at My.T-Mobile.com

3. Turn Wi-Fi Calling on and make at least one Wi-Fi call with your current SIM card

On larger flights, in-flight Wi-Fi may be available at the gate, generally the cabin crew will provide instructions once in-flight Wi-Fi is available and most flights will have information on how to connect in the seat-back pocket.

1. Switch your device to Airplane mode and turn on Wi-Fi

2. Make sure Wi-Fi Calling is set to enabled

3. Select the airline's Wi-Fi network (DeltaWifi, AlaskaWifi, etc.)

4. Open any internet browser to go to the Wi-Fi homepage

5. You’ll be automatically redirected to a login page

6. If you’re not redirected, type wifionboard.com into your browser

7. Select "In-Flight Connection On Us"

   1. Enter your T-Mobile phone number
   2. Enter the CAPTCHA letters and numbers in the box if prompted
   3. Select "Get Wi-Fi and Texting”—the confirmation screen will appear to confirm you’re connected

Secure Wi-Fi is a set-and-forget app that automatically encrypts the Wi-Fi connection on phones and tablets, so it’s perfect for when customers need to get work done and have no choice but to use public Wi-Fi—like when travelling internationally. T-Mobile for Business customers now get Secure Wi-Fi included at no extra cost on Business Advanced and Ultimate plans.

Secure Wi-Fi may be available for business customers on other plans for just $1.99/mo.

Secure Wi-Fi offers set-and-forget mobile security. When it detects a Wi-Fi connection, it automatically turns on and, if needed, it provides secure encryption of data to the internet. And if the Wi-Fi is performing poorly, Secure Wi-Fi automatically uses the T-Mobile nationwide 4G and 5G network to augment the Wi-Fi data, providing an optimal user experience.

Yes, you can add Secure Wi-Fi to any plan for $1.99/line/month. This benefit is not available for any consumer (non-business) plans.

Visit one of our retail locations or call 844-871-8709 to add this benefit to your plan.  Once purchased, simply download the app and follow the instructions to get started.

T-Mobile customers on most plans get faster speeds, including plans with up to 15GB of high-speed data in more than 215+ countries and destinations. Most customers get unlimited data up to 256kbps.

Check international roaming coverage by country to see if you’re traveling to one of the 215+ countries that gets free data and texting as part of your eligible plan.

Messaging included with in-flight connection includes text messages (SMS) and data messages through Facebook Messenger, WhatsApp, and iMessage.

All SkyMiles Members connected to Delta in-flight Wi-Fi on us can use data messaging apps like Facebook Messenger, WhatsApp, and iMessage. Text messaging (SMS) is also supported; however, MMS and some RCS (multimedia messages) are not currently supported.

T-Mobile TRAVEL with Priceline is a site with travel deals exclusively for T-Mobile customers. Customers can save up to 40% on hotels or Pay Now rental cars, plus book flights and more on T-MobileTravel.com.

As part of In-Flight Connection, T-Mobile customers get free Wi-Fi and streaming, where available. The benefit is available all flight long on four of the biggest US airlines.

Now, we’re partnering with Delta to give everyone with a Delta SkyMiles account, free Wi-Fi all flight long on Delta Air Lines—regardless of their wireless provider.

Delta SkyMiles Members can expect free Wi-Fi on most Delta flights within the US. Smartphones, tablets, and laptops are eligible. Accessing free Wi-Fi will also give you access to messaging apps like Facebook Messenger, WhatsApp, and iMessage for messaging while connected to Delta’s free in-flight Wi-Fi. Carrier messaging (SMS) is also supported; however, MMS and some RCS (multimedia messages) are not currently supported.

Anyone with a Delta SkyMiles account can enjoy free in-flight Wi-Fi on select Delta flights within the US.

Non-Members can join Delta SkyMiles for free while on board or on the ground to access free Wi-Fi and other benefits.

Free Wi-Fi for Delta SkyMiles Members is now available onboard most of Delta’s domestic mainline flights.

Free in-flight Wi-Fi for SkyMiles Members is now available on most of Delta’s domestic mainline flights within the US. You can expect to see free Wi-Fi for SkyMiles Members on Delta’s international and regional flights by the end of 2024.

It’s simple:

1. Open your device Settings, turn on Airplane Mode, then turn on Wi-Fi.

2. Choose the DeltaWiFi.com network. If the Wi-Fi portal does not open, go to DeltaWi-Fi.com using your browser.

3. Sign into your SkyMiles account or join SkyMiles for free.