• Fits and functions correctly
  • Powers phone
  • Works correctly with a charger 

• Charging indicator functions correctly
  • No missing pixels or segments

Functionality of: headset port, key tone, speakerphone, ringer, vibrate mode, and microphone

Functionality of: touch screen, main display backlight, caller ID backlight, keypad backlight, keys/buttons on main keyboard, side keys, external touch keys, and navigation keys

Clean and functioning memory card, charger, USB, headset, and accessory ports

• Confirm each device passes separate tests of handset performance sending/receiving WCDMA Signals under all conditions and within industry standards if applicable
  • RF WCDMA Bit Error Rate
  • RF WCDMA Max Transmit Power
• Confirm each device passes additional tests of handset performance sending/receiving GSM Signals under all conditions and within industry standards
  • RF GSM Bit Error Rate
  • RF GSM Max Transmit Power
  • RF Audio Loopback (Microphone, and Ear Speaker Functionality)

Sending and receiving data transmissions within industry standards

• Picture and video are clear and functioning
  • Bright flash

• Latest version of operating software is installed and fully operational
• Enhanced Roaming Indicator (ERI) is updated to current version
• 100% personal data removal to ensure phone is free of previous subject matter (i.e. phone numbers, contact, pictures, banners, videos etc.) was performed

• Device is cosmetically renewed and meets stringent guidelines for all aspects of visual quality
  • Slider/hinge moves freely and functions with no excessive force or pressure
  • Liquid damage indicators are not active and no external corrosion is present
  • Device is inspected for any sign of external or internal customer abuse
  • Device is inspected for any sign of external or internal liquid damage
  • Touch screen (if applicable) meets cosmetic standards
  • Main display lens meets cosmetic standards
  • Caller ID lens meets cosmetic standards
  • Logos meet cosmetic standards
  • Logos and labels meet cosmetic standards
  • Wires, harnesses, and cables are the correct type, insulation and length
  • Wires, harnesses, and cables do not result in improper electrical operation
  • Wires, harnesses, and cables do not interfere with mechanical operation
  • Wires, harnesses, and cables are ducted or securely anchored
  • Connectors are installed to specification
  • Device construction seams are aligned properly to the cosmetic standard
• Device flip operates in manner intended and no excessive force is required
• Device door, cover and latches are properly aligned so that no undue force or effort is required to operate
  • Device parts are not warped
  • Knobs, switches, and latches do not have any burrs, mold flash, or other excess material
  • Slide switches are straight
  • Momentary slide switches activate and return to original positioning when released
  • Toggle switches activate smoothly and with a positive action in the on or off position
  • Rocker switches operate smoothly and with a positive action, without exerting undue force
  • Slide switches activate within the designed range and without exerting undue force
  • Front and rear covers meet cosmetic standards
  • Device battery fits correctly in the battery compartment
  • Keypad is properly seated in the housing and does not stick
  • Keypad does meet cosmetic standards
  • Keypad numbers are complete and clearly visible
  • Keypad is not worn or faded
  • Antenna meets cosmetic standards
  • Antenna is straight when extended
  • Antenna is tight and cannot be loosened with fingers unless designed that way
  • Side buttons meet cosmetic standards
  • That there is no interference with adjacent parts or damage to threads or plating.
• All screws and fasteners are present and are tightened per specifications
• Unit cosmetics meet approved cosmetic standards
• Device meets approved work instructions