Add a line to your account.
Buy a new phone.
Shop for a new phone, see your phone plan cost, and check out device protection.
Bring a phone.
First, see if the phone is compatible with our network. Then, get a T‑Mobile SIM card, and view your new plan cost.
Connect a smartwatch.
Shop for a new wearable, add an eligible line, and add device protection.
Save more when you trade in a phone.
First, find out how much the trade-in is worth. Then, purchase a new phone and send us your trade-in. You'll get money back that can go toward your monthly bill.
Here’s the monthly cost when you add a line to your plan.
Essentials Up to 6 lines |
Magenta® Up to 12 lines |
Up to 12 lines |
|
---|---|---|---|
First line | $60/mo. Plus taxes & fees |
$70/mo. Taxes & fees included |
$85/mo. Taxes & fees included |
Add a line | +$30/line/mo. Plus taxes & fees |
+$50/line/mo. Taxes & fees included |
+$55/line/mo. Taxes & fees included |
Additional lines (3-8) (Maximum 6 lines for Essentials) |
+$15/line/mo. Plus taxes & fees |
+$20/line/mo. Taxes & fees included |
+$30/line/mo. Taxes & fees included |
Take the next step.
Add a line in person.
Manage online activity with FamilyMode®
Got Questions?
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At
T-Mobile , support is available, when you need it, how you need it: through our website, our app, via call, chat, or visit to your local store. Our customer support team, including your Team of Experts, is ready to assist with all levels of your support needs.Customer Care representatives are available daily from 4 a.m. to Midnight PT, with your Team of Experts being available between the hours of 7am to 9pm local time.
If you are calling our customer support team from a phone other than your
T-Mobile phone, call our toll-free number (1-800-937-8997) and enter yourT-Mobile phone number when prompted. -
Absolutely. All
T-Mobile for Business customers are assigned to a Team of Experts. -
Your Team of Experts is available between the hours of 7 a.m. and 9 p.m. local time. Simply dial 611 from your
T-Mobile phone, or use two-way messaging on MyT-Mobile .com, via theT-Mobile App, or iMessage through Apple Business Chat. When you call customer support, we’ll first try to connect you with your Team of Experts, but you may be connected to another care support team to assist you as we want to make sure you get help as fast as possible. -
Yes. Team of Experts is available in Spanish and there is a Team of Experts assigned to the Puerto Rico region.
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Not a penny. Team of Experts is included for free for all
T-Mobile postpaid accounts as part of your customer support team. -
Your Team of Experts is assigned based on your regional area. This lets us build expertise based on that area's specific needs. If you're not happy with your Team of Experts, let us know and we'll work with you to resolve the issue.
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Adding a line means you are adding another line of voice or mobile internet service with a new phone number to your current
T-Mobile account. -
Yes.
T-Mobile 's online checkout has been verified by VeriSign. The information you submit is encrypted to provide the highest level of security before it's transmitted toT-Mobile . -
We always have great offers for customers looking to add new lines to their account. Follow this link to see our current offers: https://www.
t-mobile .com/switch/free-cell-phone-with-plan -
The SIM card, including a Nano SIM card with micro- and standard-SIM adapters, is how your phone gets its assigned phone number. The card works with an unlocked,
T-Mobile compatible GSM phone. There is no SIM card activation required. Once you receive your SIM card in the mail, simply slip it into your phone and you're ready to go. To activate your device, dial 1 (800) 937-8997 from a separate phone to contactT-Mobile customer service. -
The SIM card, including a Nano SIM card with micro- and standard-SIM adapters, is how your phone gets its assigned phone number. The card works with an unlocked,
T-Mobile compatible GSM phone. There is no SIM card activation required. Once you receive your SIM card in the mail, simply slip it into your phone and you're ready to go. To activate your device, dial 1 (800) 937-8997 from a separate phone to contactT-Mobile customer service. -
Yes, if your device uses technology that’s compatible with the
T-Mobile network. Refer to the device manufacturer’s website for details. If you have questions, take your device to the nearestT-Mobile store, message us on this page, or call us at 1-800-937-8997.