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Bring your own phone and switch to
Bring your own phone and switch to
Look up your IMEI to see if your phone is compatible with the T‑Mobile network using our checker tool below.
Every phone has a unique number—15 digits that tells you the make, model, and if it’s ready to use on our network. Most phones are compatible.
IMEI STATUS CHECK: Dial *#06# to get your phone's IMEI, or .
Your device is compatible with the T‑Mobile network and can take advantage of our most powerful signal, Extended Range LTE.
To take advantage of our best coverage and fastest speeds, we recommend upgrading to a 5G device.
Sorry, this device can’t be used on the
Shop for a new device.
Your device is blocked to be used on our network.
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We couldn't confirm this device's compatibility. Please check that the IMEI number you entered is correct, and if you'd like help, call us or visit a
Shop for a new device.
Your device is compatible with the T‑Mobile network and can take advantage of our most powerful signal, Extended Range LTE.
However, we need a little more information about this device to make sure it can be used on our network. See details below.
We can’t check this device’s compatibility right now — please try again later.
Shop for a new device
Your device is locked to your previous carrier and we need to unlock it to bring it over to
Check that your phone is unlocked and works with
Once you get your SIM card, pick the plan you want, and your phone will be connected to our network.
We’ll help you pay off your eligible phone up to $800 via virtual prepaid card when you switch to
Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.
Protection 360™ covers loss, theft, and unlimited claims for accidental damage—including $0 broken screen repairs—and a whole lot more.
Using the IMEI is the fastest and most accurate way for us to determine compatibility with
Once you know that your phone is compatible and unlocked, follow these steps:
If you have questions, please call 1-800-
Using your own phone with
If your phone is locked, you’ll have to have it unlocked by the original carrier. In some cases, the phone may have a finance agreement that needs to be paid off before the carrier will unlock it. It may also take a few days to unlock the device.
The IMEI (International Mobile Equipment Identity) number is a unique 15-digit number that identifies a specific mobile device. IMEI numbers are issued by the GSM Association, which supports mobile operators and device makers. An IMEI number can be used to determine the device make and model, and whether the device is locked or unlocked. If a device has been lost or stolen, the IMEI can also be used to block it from being used on most carrier networks, including
Most phone numbers can be transferred to
We recommend backing up your contacts, voicemail, and text messages before transferring your number to
SIM stands for Subscriber Identity Module. The SIM card is a tiny plastic card with an integrated chip. When you insert it into your device, the SIM card identifies the device to the network. You'll need a
Yes, the
Yes, if your device uses technology that’s compatible with the
Enter your device’s IMEI into the
Device color may differ
You can easily activate your device on the
Contact your current carrier to make sure your device is unlocked.
deliveryMethod storeName
If you're an existing customer, please
We can transfer your number from another carrier, or provide a new one—your choice.
We can transfer your number from another carrier, or provide a new one—your choice.
Transferring: phoneNumber
This number will remain active on your current device. When you receive your new device, call us to transfer the number to
This number will remain active on your current device. Your mobile expert will help you transfer your number to
Phone protection
Add
Showing device protection for
50% of people have had their mobile phone broken, damaged, lost or stolen.
Assurant, August 2023
Just the essentials, our basic plan includes:
Just the essentials, our basic plan includes:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
Just the essentials. Our insurance plan includes:
Just the essentials. Our insurance plan includes:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
Pay full price on repairs or replacements, and keep making payments on a financed device even if it’s lost or stolen.
If you decline, you have 30 days to add protection if you change your mind.
Pay full price on repairs or replacements, and keep making payments on a financed device even if it’s lost or stolen.
If you decline, you have 30 days to add protection if you change your mind.
I understand that I may be responsible to pay full price on repairs or replacements and keep making payments on a financed device, even if it’s lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements and keep making payments on a financed device, even if it’s lost or stolen.
Just the essentials, our basic plan includes:
Just the essentials, our basic plan includes:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
Limited coverage. Our service contract plan includes:
In addition, you also get:
Limited coverage. Our service contract plan includes:
In addition, you also get:
Just the essentials, our basic plan includes:
Just the essentials, our basic plan includes:
Just the essentials. Our insurance plan includes:
Just the essentials. Our insurance plan includes:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
Limited coverage. Our service contract plan includes:
In addition, you also get:
Limited coverage. Our service contract plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
Just the essentials, our basic plan includes:
Just the essentials, our basic plan includes:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements and keep making payments on a financed device even if it’s lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements and keep making payments on a financed device even if it’s lost or stolen.
Just the essentials, our basic plan includes:
Just the essentials, our basic plan includes:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
Just the essentials. Our insurance plan includes:
Just the essentials. Our insurance plan includes:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
Pay full price on repairs or replacements, and keep making payments on a financed device even if it’s lost or stolen.
If you decline, you have 30 days to add protection if you change your mind.
Pay full price on repairs or replacements, and keep making payments on a financed device even if it’s lost or stolen.
If you decline, you have 30 days to add protection if you change your mind.
I understand that I may be responsible to pay full price on repairs or replacements and keep making payments on a financed device, even if it’s lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements and keep making payments on a financed device, even if it’s lost or stolen.
Just the essentials, our basic plan includes:
Just the essentials, our basic plan includes:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
Limited coverage. Our service contract plan includes:
In addition, you also get:
Limited coverage. Our service contract plan includes:
In addition, you also get:
Just the essentials, our basic plan includes:
Just the essentials, our basic plan includes:
Just the essentials. Our insurance plan includes:
Just the essentials. Our insurance plan includes:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
Limited coverage. Our service contract plan includes:
In addition, you also get:
Limited coverage. Our service contract plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
Just the essentials, our basic plan includes:
Just the essentials, our basic plan includes:
Our most comprehensive plan includes:
In addition, you also get:
Our most comprehensive plan includes:
In addition, you also get:
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements even if the device is lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements and keep making payments on a financed device even if it’s lost or stolen.
I understand that I may be responsible to pay full price on repairs or replacements and keep making payments on a financed device even if it’s lost or stolen.
Please check back later. if you' re still having trouble adding device protection, give us a call at 1-800-937-8997.
Does this device meet all of the following conditions?
deviceName
You're all set! Your phone is now eligible for coverage—so you can stay protected from accidental drops, cracks, and more.
Your device has damage that disqualifies the device from coverage.
If you cancel wireless service, remaining balance on accessory becomes due. For well qualified buyers. 0% APR.
You can add up to a maximum of 5 lines in a single transaction.
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