Have a safe trip!

You’re connected across Canada & Mexico.

• Up to 15GB of high-speed data in Mexico & Canada if you have a Go5G Next, Go5G Plus, Go5G, ONE, or Plus Plan.

• Unlimited basic data in Mexico & Canada

• Unlimited texting to and from the U.S., Mexico, and Canada

• Unlimited calling to and from the U.S., Mexico, and Canada

• See more information here

icon flags Mexico Canada

You’re connected around the globe.

• Up to 5 GB of high-speed data in 215+ countries & destinations if you have a Go5G Next, Go5G Plus, or Max plan.

• Up to 5GB of high-speed data in 11 European countries if you have a Go5G or Magenta plan

• UNLIMITED basic data in 215+ countries & destinations

• Unlimited texting in 215+ countries & destinations

• Calling at $0.25/min

• See details for your destination here

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Call us from anywhere. Free.

If you need to reach T-Mobile customer service while you’re traveling, we won’t charge you a thing.

Got questions?

What T-Mobile plans qualify for international roaming benefits?

  • Up to 5GB of high-speed data in 215+ countries and destinations: Go5G Next, (including Military, 55, First Responders, Puerto Rico, and DHH), Go5G Business Next, (including Military, 55, First Responders, Puerto Rico, and DHH), Go5G Plus™, Go5G Plus Military, Go5G Plus 55+, Go5G Plus First Responder, Go5G Plus DHH, Go5G Business Next, Go5G Business Plus, Go5G Military Business Plus, Go5G First Responder Business Plus, Business Unlimited Ultimate+, Go5G Puerto Rico Business Plus, Go5G DHH Business Plus, Magenta® MAX (including 55+, Military, and First Responder), Magenta® Plus, Magenta® MAX for Business, ONE Plus, Business Unlimited Ultimate, and Magenta® Amplified.
  • Up to 5GB of high-speed data in 11 European countries: Go5G™, Go5G Military, Go5G 55+, Go5G First Responder, Go5G DHH, Go5G Business, Go5G Military Business, Go5G First Responder Business, Go5G Puerto Rico Business, Go5G DHH Business, Magenta® (including 55+, Military, and First Responder), Magenta® Deaf or Hard of Hearing, Business Unlimited Select, Business Unlimited Advanced, and Magenta® for Business. Simple Choice, Select Choice, and ONE plans are also included.
  • Unlimited data speeds up to 256 Kbps: Go5G™, Go5G Military, Go5G 55+, Go5G First Responder, Go5G DHH, Go5G Business, Go5G Military Business, Go5G First Responder Business, Go5G Puerto Rico Business, Go5G DHH Business, Go5G Plus, Go5G Plus Military, Go5G Plus 55+, Go5G Plus First Responder, Go5G Plus DHH, Go5G Business Plus, Go5G Military Business Plus, Go5G First Responder Business Plus, Business Unlimited Ultimate+, Go5G Puerto Rico Business Plus, Go5G DHH Business Plus, Magenta®, Magenta® MAX, Magenta® 55+, Magenta® MAX 55+, Magenta® First Responder, Magenta® MAX First Responder, Magenta® Military, Magenta® MAX Military, Magenta® Deaf or Hard of Hearing, Magenta® MAX Deaf or Hard of Hearing, Magenta® Amplified, Business Unlimited Select, Business Unlimited Advanced, Business Unlimited Ultimate, Magenta® for Business, and Magenta® MAX for Business rate plans.
    Simple Choice, Select Choice, and ONE plans are also included.

If you’re on a T-Mobile Essentials™ plan, you get unlimited texting and calling at $0.25 per minute in 215+ countries and destinations. Pay-in-advance plans and No Credit Check plans are excluded from this benefit.

What if I have qualifying Go5G™, Magenta®, ONE, or Simple Choice plan, but I don't want the international roaming capability?

Call 611 from your T-Mobile device to request that international roaming capabilities be blocked on your account. Later, if you’d like to remove this block, call the same number. Please note that only Primary Account Holders may remove the block. Also, Wi-Fi usage will not be blocked, and calls and texts over Wi-Fi may incur additional charges, depending on where you’re calling or texting.

How do I purchase a 512MB, 5GB or 15GB International Pass?

If you’re a primary account holder or authorized user, you can get a pass using your T-Mobile app, logging on to My.T-Mobile.com, or following the link in the welcome text message you receive when you enter a Simple Global country. Also, you can call our Team of Experts® before your trip by dialing 611 on your mobile device. Charges for the pass will show up on your next T-Mobile bill.

Additional users on your account can also purchase their own International Passes. To purchase a pass for immediate use, these users simply log into the T-Mobile app or My.T-Mobile.com account and use a credit card to purchase an International Pass.

If you have a T-Mobile for Business Customers account that cannot utilize the T-Mobile app or My.T-Mobile.com, you must have an authorized user call Customer Care to purchase passes.

If I plan to visit another country, how can I check what’s included in my plan?

Click here to find out if your destination is one of the 215+ countries and destinations that receive unlimited data at 256kbps speeds and unlimited texting as part of your eligible plan.

I’m going on a cruise, what do I need to know?

You can check your cruise coverage here. We recommend that you turn off roaming while the ship is docked in a US port. Otherwise, your phone may pick up the ship's network, and you'll be charged cruise ship roaming charges for any usage. Once you're out to sea, you can then turn roaming back on and pay the respective usage for data, text, and voice.

What type of international features can I add to the T-Mobile No Credit Check plan?

Add Stateside International Talk (SIT) to your plan for $15 per month. Get discounted calling rates to landlines in 70+ countries and unlimited calling and texting to mobile numbers in 30+ countries.

If I travel outside the 215+ countries and destinations, will my device have coverage?

You must have a device with a compatible frequency for the country you’re visiting for your device to work. Most recent smartphones are quad-band and support frequencies in almost any country. To confirm your device’s compatibility, check out each destination you’ll be visiting by entering it in the look-up tool and selecting Check coverage. There you can see the rates and coverage map for that location. When you're done reviewing the coverage and rates, go to See if your device works in that country. Enter your device in the field and select Check compatibility.

You should also know, traveling to a country outside of the 215+ countries and destinations will incur text charges at $0.50 per text. You will have the option to use Wi-Fi only for data purposes. Voice and data charges vary by country. See specific country rates by entering the country you’re visiting.

What is Canada and Mexico included, and which T-Mobile plans qualify?

Call, text, and browse in Mexico and Canada with no setup and no roaming charges. Your phone works the moment you arrive. Plus, you get unlimited calling to Mexico and Canada from the US for free. 

  • Unlimited calling, texting, and high-speed data with up to 15GB, then unlimited upto 256kbps: Go5G Next, Go5G Next Military, Go5G Next 55, Go5G Next First Responders, Go5G Next Puerto Rico, Go5G Next DHH, Go5G Business Next, Go5G Military Business Next, Go5G First Responder Business Next, Go5G Puerto Rico Business Next, Go5G DHH Business Next, Go5G Plus™, Go5G Plus Military, Go5G Plus 55+, Go5G Plus First Responder, Go5G Plus DHH, Go5G Business Plus, Go5G Military Business Plus, Go5G First Responder Business Plus, Go5G Puerto Rico Business Plus, and Go5G DHH Business Plus.
  • Unlimited calling, texting, and high-speed data with up to 10GB, then unlimited upto 128kbps: Go5G™, Go5G Military, Go5G 55+, Go5G First Responder, Go5G DHH, Go5G Business, Go5G Military Business, Go5G First Responder Business, Go5G Puerto Rico Business, and Go5G DHH Business.
  • Unlimited calling, texting, and high-speed data with up to 5GB, then unlimited upto 128kbps: Magenta® MAX, Magenta®, ONE, Simple Choice, Business Unlimited, and more.

The full Canada and Mexico included experience is currently not available for basic plans like T-Mobile Essentials™ and Unlimited Talk & Text Only. T-Mobile Essentials™ provides data in Canada and Mexico at up to 128kbps at no additional cost. Check your plan details for additional information.

If you're not sure what plan you have or what's included, contact us by phone, message, or social, and we'll be happy to check it for you.

 

With Go5G™ or Magenta®, will I get the same high-speed network experience abroad as I do here in the US?

When you travel to 11 Central European countries (Austria, Croatia, Czech Republic, Germany, Hungary, Poland, Slovakia, Macedonia, Montenegro, Romania, and Greece) you’ll get up to 5GB of high-speed data, then standard speeds at up to approximately 256kbps. When you travel abroad in 215+ countries and destinations you will have unlimited data at up to 256kbps. These speeds are great for browsing the web, e-mail, social media, and other apps like GPS/maps. Some applications, like streaming music or video, typically requires higher-speed data. If you frequently travel internationally and need higher speeds, switch to Go5G Plus™. This plan gives you up to 5G of high-speed data, then unlimited data at up to 256kbps speeds in 215+ countries and destinations.

When you use up 80% of your high-speed data, you’ll receive an SMS notifying you. When you’ve used up all your high-speed data, you’ll receive an SMS explaining options to buy additional passes.

How can I get faster data speeds and unlimited calling when traveling abroad?

If you’re on a qualifying plan, like Go5G™, Magenta®, ONE, Essentials™ or Simple Choice, you can add an International Data Pass to use in 215+ countries and destinations. These passes include increased high-speed data options and unlimited voice calling.

  • 1 Day (512MB) International Data Pass: 512MB of high-speed data at up to LTE speeds and unlimited calling in 215+ countries and destinations, to be used up to 24 hours, for $5.
  • 10 Day (5GB) International Data Pass: 5GB of high-speed data at up to LTE speeds and unlimited calling in 215+ countries and destinations, to be used up to 10 days, for $35.
  • 30 Day (15GB) International Data Pass: 15GB of high-speed data at up to LTE speeds and unlimited calling in 215+ countries and destinations, to be used up to 30 days, for $50.

If you use all the high-speed data included in the pass before the designated time is up, you can still use unlimited texting and data based on your current rate plan, or at up to 256kbps for the duration of the pass if your rate plan does not include international data. Unlimited calling will be available for the full designated time as well. If you activate a new pass, then your old pass expires, and your time starts over using the duration of the new pass.

Use your International Pass high-speed data however you’d like. You’re not restricted to a certain amount of data per day.

How do I receive and make calls when roaming internationally, like contacting T-Mobile Customer Care?

To make a call while you’re roaming overseas, whether you’re calling within the country or to a location outside it, simply dial the plus symbol (+), the country code, the city code (if necessary), and the local number. For example, if you’re trying to reach T-Mobile Customer Care when you’re roaming internationally, dial the plus symbol (+), followed by 1-505-998-3793 from your mobile phone. From a landline phone, dial the International Direct Dialing prefix for the country you’re in, followed by 1-505-998-3793. T-Mobile will not charge you for calls to Customer Care, but long distance fees may apply if you call from a landline phone.