T-Mobile coverage map vs. FCC Coverage map ... with T-Mobile provided data
As a point of notice .. many have claimed this in the past. I have even written about T-Mobile’s coverage maps and its overly ‘positive’ coverage where none seems to exist. The FCC has in the past 6 months created a new coverage map site, and those looking for specific local coverage may wish to validate areas of issue with .. the FCC’s maps, which use carrier provided data. I have a couple of cases in point. Some that have had issues for as long as I’ve had service with T-Mobile. FCC’s map pretty much indicate it. Eg. Main Street Cambria (West Village) + Park Hill + Happy Hill Note: FCC’s coverage map claims ‘outdoor’ coverage, and for the town of Cambria .. is quite accurate. Also, you’ll have to zoom in A LOT to get to see deadzones vs. percentage coverage. https://broadbandmap.fcc.gov/provider-detail/mobile?version=jun2023&zoom=14.67&vlon=-121.086727&vlat=35.550078&providers=130403_400_on%2C130403_500-1_on%2C130403_500-2_on&env=0&pct_cvg=0
I only get 2 or one bar of service
I only get 2 bars of service, and 2 bars is the highest it’ll go. I paid for another month not too long ago, and it still doesn’t go past 2. I’ve tried everything from restarting to re-inserting the sim card again. I really don’t want to think I paid $50 just for 1-2 bars. Is there anything else I can do to get my data to reach 4 bars again? My phone model is the iPhone XS Max.
How do I request a tower/coverage?
I’ve been using Sprint/T-Mobile for many years now and will be moving in the near future. The data speed and coverage over this time has been great, but the area that I will be moving to has a coverage problem. Being in that area first hand and looking on the map I have noticed this issue. The area surrounding where I will be moving has great service 4G LTE & 5G, but for some reason the specific area I will be moving to has no coverage! I’ve called Customer Support and there was nothing they could do on their end. With this, I was wondering how would I request coverage or a tower for the area we will be moving? I would love to stick with T-Mobile heading into the future as I have had no issues thus far. Thanks!
Newly Installed LTE Home Internet, Now Slow Speed...
Just installed the LTE Home Internet yesterday and worked great out of the box after setup, called AT&T and cancelled the internet service right away. Now today my internet speeds are way down. Is there something I’m missing? Is there a way to reliably test the internet Up/Down speeds? Signal thing says very good with four bars. Would like my speed to be back up again. Side note, we are a large family with easily 15-20 devices that would connect to the router.
Constant Issues with Cellular Signal
Over the last few years, I’ve noticed a problem with the cellular signal in my area getting more erratic. Over the last 3-6 months, it’s become substantially worse and my cellular connection is almost unusable at times. This usually happens in the area I live in but it has happened occasionally in other areas. My phone can have full bars of cellular service yet I intermittently cannot send or receive texts and/or phone calls. (I don’t make or receive a lot of phone calls, so I don’t notice it as much, but it definitely happens.) Lately, it’s happened more often than not. I originally thought this was just affecting me so I tried software updates, restarts, etc. Recently I found out that this has been affecting my whole household, which is all on T-Mobile. We all have different phones (Samsung S9, Samsung S8, and a Google Pixel 3a). The only thing I’ve found that helps somewhat when I notice that a text won’t send is to put my phone into airplane mode and then take it out. I’d say it gives me a 50% chance of sending the text. I’ll sometimes put it in and out of airplane mode 2-3 times to get a text to send. I’m not sure what can be done about this. I suspect that perhaps the cellular network in my area is overloaded or something else is going on with the network. Any advice/information would be great!Discounts for Military & Veterans
Today we celebrate and honor all military veterans that have served in the U.S. Armed Forces. We are proud to support Veterans and their families with our recruiting programs, employee networks and the T-Mobile Magenta Military rate plan. Benefits for Vets. It’s tough to truly understand what our veterans and active duty military have been through and thoroughly express how much we appreciate them. T-Mobile shows veterans love the best way we know how: Through our career services, partnerships, and plans. T-Mobile is committed to hiring 10,000 veterans and military spouses by 2023. T-Mobile partners with The Mission Continues, Hiring Our Heros, FourBlock Online, and other organizations that are dedicated to veterans and military. Veterans and active duty military serve us, so we want to return the favor to them. This is a friendly reminder of how we take care of our military customers through plans and services. T-Mobile Military Plans Magenta Military – Giving our military customers unlimited talk, text, and smartphone data on our network at a discounted price! Take advantage of 5G access , Mobile without Borders, with taxes and fees included! Magenta Military Plus – All the benefits of Magenta Military PLUS 20GB of 4G LTE mobile hotspot data, HD streaming, and more. Magenta Military for Business – Unlimited talk, text, and smartphone data on our network for up to 12 lines! Magenta Plus Military for Business – All the benefits of Magenta Military for Business Plus 20GB of 4G LTE mobile hotspot, HD streaming, unlimited in-flight Wi-Fi and more! Show your support Our veterans and active military have a huge place in our hearts. Who’s your biggest influence? Who would you like to show love to on Veteran’s Day? Reply below and show your support for the veteran or active duty family or friend you have in your life! During congestion, the small fraction of customers using >50GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. Video typically streams on smartphone/tablet at 480p. On-device usage is prioritized over tethering usage, which may result in higher speeds for data used on device. Qual’g service & capable device req’d. 5G coverage not available in some areas; capable device required. While 5G access won't require a certain plan or feature, some uses/services might. 5G uplink not yet available. See Coverage details, Terms and Conditions, and Open Internet information for network management details (like video optimization). Submit U.S. military verification within 45 days at my.t-mobile.com/profile; otherwise your plan will become Magenta or Magenta Plus at an additional cost of up to $20/line per month. Military individual must be account holder & account must maintain valid military line. Limited-time offer; subject to change. At participating locations. Credit approval, deposit, and $25 SIM starter kit or, in stores & on customer service calls, $20 upgrade support charge may be required. May not be combined with other promotions/discounts and features; existing customers who switch may lose certain benefits. U.S. roaming and on-network data allotments differ: includes 200MB U.S. roaming. Unlimited talk & text features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Unlimited high-speed data US only. In Canada/Mexico, up to 5GB high-speed data then unlimited at up to 128kbps. Not available for hotspots and some other data-first devices. Capable device required for some features. AutoPay Pricing for lines 1-8. Without AutoPay, $5 more/line. May not be reflected on 1st bill. Int’l Roaming: Not for extended international use; you must reside in the U.S. and primary usage must occur on our network. Device must register on our network before international use. Service may be terminated or restricted for excessive roaming. Usage may be taxed in some countries. Calls from Simple Global countries, including over Wi-Fi, are $.25/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Standard speeds approx. 128Kbps without Plus; with Plus approx. 256 Kbps. Gogo: on U.S.-based airlines; Wi-Fi Calling functionality, valid e911 address, & 1 prior Wi-Fi call w/ current SIM card required for messaging. Magenta Military: Video streams at up to 1.5Mbps. Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. Netflix: Offer subject to change. Receive Netflix Basic (1-screen, up to a $8.99/mo. value) while you maintain 2+ qual'g Military lines in good standing. Value may be applied to different Netflix streaming plans. Not redeemable or refundable for cash. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; may take 1-2 bill cycles. See t-mobile.com/netflix for add'l info. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details. Tethering: 3GB high-speed data then unlimited on our network at max 3G speeds. Magenta Military Plus: Activation required to deliver video streams at speeds that provide HD video capability (max 1080p); some content providers may not stream their services in HD. May affect speed of video downloads; does not apply to video uploads. Netflix: Offer subject to change. Receive Netflix Standard (2-screen, up to a $12.99/mo. value) while you maintain 2+ qual'g Military lines in good standing. Value may be applied to different Netflix streaming plans. Not redeemable or refundable for cash. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; may take 1-2 bill cycles. See t-mobile.com/netflix for add'l info. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details. Tethering: 20GB high-speed data then unlimited on our network at max 3G speeds. Coverage not available in some areas. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. During congestion the small fraction of customers using >50GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. On-device usage is prioritized over tethering usage, which may result in higher speeds for data used on device. See T-Mobile.com/OpenInternet for details. See Terms and Conditions (including arbitration provision) at www.T-Mobile.com for additional information. Magenta Military Plus for Business General Terms: Submit U.S. military verification at my.t-mobile.com/profile. Limited time offer; subject to change. At participating locations. Qualifying business account, credit approval, deposit, $10 SIM card, and, in stores & on customer service calls, $20 assisted or upgrade support charge may be required. May not be combined with other promotions/discounts and features; existing customers who switch may lose certain benefits. U.S. roaming and on-network data allotments differ: includes 200MB U.S. roaming. Unlimited talk & text features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Unlimited high-speed data US only. In Canada/Mexico, up to 5GB high-speed data then unlimited at up to 256kbps. Not available for hotspots and some other data-first devices. Capable device required for some features. Activation required to deliver video streams at speeds that provide HD video capability (max 1080p); some content providers may not stream their services in HD. Optimization may affect speed of video downloads; does not apply to video uploads. One Netflix or Microsoft 365 subscription benefit per eligible account; subscription switching may be limited. If you choose Netflix, receive Netflix Standard (2-screen, up to $12.99/mo. value). Netflix account & compatible device required. Value may be applied to different Netflix streaming plans. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. If you choose Microsoft 365, contact us to activate one M365 Business Basic license ($6/mo. value) for first line and one M365 Business Standard license ($15/mo. value) for second line (up to 2 lines per account). Activation requires access to Marketplace, a T-Mobile service providing access to Ingram Micro Inc.'s online business-to-business platform for purchasing third-party products and services. Platform and subscription use subject to applicable third-party licenses, terms, and conditions, including the Microsoft Customer Agreement at www.microsoft.com/licensing/docs/customeragreement and Marketplace terms and conditions at https://us.cloud.im/legal/. May not be combined with Netflix On Us, Family Allowances, or content-blocking features; adding these features will result in immediate cancelation of Marketplace subscriptions without further notice. Between $6 and $21/mo. value, depending on line count. Value not redeemable or refundable for cash or credit and may not be creditable towards other products. Must remain active and in good standing or licenses terminate and data becomes inaccessible. May take 1-2 bill cycles. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details. Tethering: 20GB high-speed data then unlimited on our network at max 3G speeds. Smartphone usage is prioritized over tethering usage, which may result in higher speeds for data used on smartphones. AutoPay Pricing for lines 1-8. Without AutoPay, $5 more/line. May not be reflected on 1st bill. Int’l Roaming: Not for extended international use; you must reside in the U.S. and primary usage must occur on our network. Device must register on our network before international use. Service may be terminated or restricted for excessive roaming. Usage may be taxed in some countries. Calls from Simple Global countries, including over Wi-Fi, are $.20/min. (no charge for Wi-Fi calls to US, Mexico and Canada); customers on consumer plans (e.g. some sole proprietors) pay an additional $.05/min. Standard speeds approx. 256 Kbps. Coverage not available in some areas; we are not responsible for our partners’ networks. Scam Shield: Capable device req’d. Turning on Scam Block might block calls you want; disable any time. Gogo: on U.S.-based airlines; Wi-Fi Calling functionality, valid e911 address, & 1 prior Wi-Fi call w/ current SIM card req’d for messaging.T-Mobile 5G Connection Issues causing missed Texts, Calls, and Voicemail - NO DATA!
I just don’t understand the disconnect or differences in the 2G, 3G, 4G, 5G wireless generations and why 5G seems to be so different. I never had to second guess what my status bar is indicating. I have had “5G” connection issues on Apple, Samsung, and now Google devices. Random errors like “emergency calls only” or no signal whatsoever. Or full 5G UC access - yet I can dial my phone and watch it not ring or indicate a missed call. I can even send a text message or leave a voicemail and neither ever arrive. Thought this issue was limited to Samsung and Apple. Got a Pixel - same issue - so I think it’s the Tech itself and/or the tower but not the devices. Had 5G + on my Pixel 6 - placed a call while out and it rang but left voicemail - nothing. Realized the voicemail didn’t pop up - tried again - nothing. Then I got a “missed” call. Yet no ring. When asked, the person said it rang but it was a long delay, and it didn’t seem like a regular ring. Not sure why this is but when 5G is enabled, at some point your device “disconnects” from the network and you have no idea you have missed any contact attempts. Turn 5G off? Walla! Issues are gone. Smh Did those two voicemails ever pop up? Nope! Still waiting. Imagine if someone called me during this time, left their dying will on my voicemail and I would not have any clue they called me, let alone that they left a message. Meanwhile my phone shows connected and full 5G access. T-Mobile engineers need to speak on this, and they need to stop this 5G push if it isn’t even reliable. NEVER had to ponder if my device is connected or not with LTE. NEVER. I guess I will try 5G when 6G comes out ……….
