Places
Plans & Features
Explore the plans and features available for T-Mobile Internet and what services are available.
Gateways & Devices
Talk about how-to, settings options, and devices that are compatible with T-Mobile Internet.
Recent Content
Liars
This is the worst company I have ever dealt with. I paid the amount their app told me to pay. It turned out I was not paying enough. Now I'm way behind and their "payment arrangement" is outrageous! No one cares that it was the incorrect information on their app that caused the problem! Now I'm trapped in an outrageous payment arrangement. What is wrong with these people? Don't they know how to do business? Stay away from them.
Losing connection at least once per day
The first 6 to 9 months of our internet service with T-Mobile was nearly flawless. The past three or four months have us experiencing lost connections to the internet on a daily basis, sometimes several times per day. We are so disappointed and are searching other internet service providers in our area.
T-Mobile Internet - $200 Pre-Paid Mastercard - STILL WAITING
I switched to T-Mobile Internet over 3 months ago. The $200 Pre-paid Mastercard within 10 weeks was an incentive that led to me making this choice. It has been 12 weeks and I have not heard a thing. Has anyone had a similar experience? I am preparing to switch back to my previous provider if this is how they treat customers.
Access admin on gateway G4SE
I got service a couple days ago. When I type the IP address on the back of the unit, it doesn't ask for the admin password as written on gateway itself, it just logs me in right away to a simple web page that says "connection status" but has no menu options to access the gateway settings, so I can't see settings or make any changes. How do I access the admin area to see all the gateway settings, wifi settings, etc?
T-Mobile is not transparent.
T-Mobile is not transparent. They dont tell you you will be charged 2 months i ternet upfront. They will take your money and send crap. The Gateway obviously has major issues. My internet consistently shuts down. I was told it was a firmware issue then they backtracked and said it was a power cord. Terrible service. Good luck getting the free TV after paying 10 weeks with no internet. Starting with the better business bureau. I'd join a class action.Tlife app / gateway offline
I just installed the Tlife app 2 days 11/30/24 ago to manage the old TMobile gateway we have (model: 5G21-12W-A). The gateway is totally working but showing offline on the app so it is worthless. Deleted/reinstalled app, cleared cache, have no VPN, restarted the gateway. Was escalated to the TMobile engineering team. Still waiting for a response. So frustrating ‼️Black gateway + another router network
We have the basic black internet gateway sitting at 192.168.12. we also have another private wifi access point printer router network sitting at 192.168.1. can we plug this other router into the RJ45 on the back of and have the TM router actually route to the other 168.1 printer network ?T-Life App Connected Devices Zero
With the new T-Life App everytime I want to see who’s connected on my network it tells me connected devices zero and cannot load content. Try again.. Same message for devices offline. This never happened with the old App (the one without all the advertisements. How to fix this?