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T-Mobile shuts down my texts and doesn't tell me!
So, this problem has happened to me twice in less than 6 months. If I send out a lot of texts in one day, T-Mobile shuts down my texting and doesn't allow me to even text my wife or daughter on the same calling plan. Their excuse is that they have software that "senses" when spam messages are being sent out. OK, so even if that was the extent of it.... it's really not. As a paying customer of T-Mobile for more than twenty years or so, I feel that of your plan is going to be restricted in any way at all, they should contact you to address this issue. However, they do NOTHING! The first time I experienced this problem I was sending out messages for a birthday party. Next thing you know its 5 days later and I still can't send a text to pretty much anyone, I had to download a texting app to contact my wife without calling her. After all those days with no texts they tell me they discovered the reason and now it'll take at least two more days with no text service. Thats right, customer service has no way to re-instate tour full contact features immediately. But they shut it down fast enough! This just happened again yesterday and its the last straw. I'm tired of being treated like this so Bye Bye! I am getting rid of this service and going to Patriot Mobile. T-Mobile sucks!!
data roaming usage
Hi, I,m in Aruba on vaca and I see I get 5gb free, how do I tell how much I,ve uses and or left of my 5gb? When I go to my account it says I've usesd about 3gb, does the includ and moble hotspot when I use my computer on my mobule hotspot? I've got 4 more days here. Can I set a limit/warning to keep me from going over, I've had bad experiences with using the hotel wireless. Any optiond/ideas. I'm guessing there are no T Mobile stores here. Thanks, Mike
Problem with international roaming services in Costa Rica
My wife and I took a trip to Costa Rica prior to leaving we upgraded our plans so that we would have data roaming and international phone calls. When we arrived in Costa Rica our phones would not ever work but we are unconcerned at the time. However we got a flat tire while visiting Playa Carbone which is a very remote place in Costa Rica at the end of a dirt road. So we tried to make a phone call and we are unable to call anywhere we were basically stuck on the coast of Costa Rica as foreigners with no ability to make any phone call. This could have been very dangerous we were both in our 60s we are unable to change a flat tire. Thank God a local person was there who had a tire pump and was able to pump up our tires. When we got back to our hotel we called T-Mobile and my wife was on the phone with T-Mobile for over an hour trying to make our phones work internationally. It never worked we have now been in Costa Rica for 8 days and we are unable to make any phone calls. I am disgusted with t-mobile. The only people we can call is each other or people in the United States that is quite useless and dangerous for older folks who are visiting Costa Rica and depend on their phone. I am beyond disgusted with T-Mobile
After 20 years with T-Mobile, Starlink may drive me away
I've had up to 7 lines with T-Mobile and had no plans to look for a different carrier. When T-Mobile announced a deal with Starlink, I suddenly felt a need to look into switching carriers. I cannot feel good about doing business with any company that promotes and pays for services from Musk's companies. The man is awful on so many levels and is now involved in the decimation of our government institutions and services, I wish for all of his businesses to fail so that he can no longer wield the power of his wealth. If there were some assurance that T-Mobile would walk away from Starlink, I'd really prefer to remain a customer.International coverage on One Plan
I'm trying to figure out what coverage is available in Switzerland on One Plan. This -- "Our plans are also international plans. Your phone just works when you arrive - No setup required. (With qualifying plans. Capable device required. Not for extended international use. Coverage not available in some areas. See full terms)." -- has a big asterisk that is unintelligible.
Cannot make or receive calls without TMobile resetting network connection
Is anyone else having this issue? I can receive texts but not phone calls. Yesterday I called in and they reset my network connection and Wah Lah! It worked. This morning, it is back to no calls in or out. Is it time to leave TMobile? I am not buying a new phone just due to this. This one has worked fine for me. My sister did an upgrade just to get support. I am over it!!!!
Advanced Cellular Metrics after area thunderstorms
My internet has been messed up since after major thunderstorms came through the area. I have tried resetting the box and unplugging it for a bit, but when it comes back up, things are still not running as they should. The above listed metrics never looked that way before. Does anybody know what to do?
