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Phone Repair
I dropped by phone and cracked the screen. I called the insurance number that I was given and they sent me a link through text to complete to have the phone repaired. I completed the process and then was sent a text that a phone would be on its way with a check your status. A few minutes later I get a text to set up an appointment. During the time this is all going on it stated that I had no deductible to pay. At that point I left to head to the store and then they stated that it was to late in the day to work on it. So we scheduled another day. I then received a message that I can check the status of my shipment. At this point I was confused and went to a t-mobile store to talk to them to see what I should do. They stated to wait a few days and see if the phone shows up. Well 2 days go by and no phone and then a text that my appointment had been cancelled. At this point I needed to get a phone. So I go to the store and purchase one and asked them if they knew why the appointment was cancelled and or why I didn't get a replacement phone. They told me to contact the cooperate office. Well that was hard to do with getting know response from anyone. I still have my cracked phone and I want to get it fixed. I have been with Sprint and the T-mobile bought them out but for over 20 years and I have paid for the insurance for just as long. I just want the company to fix my phone with no charge. Can anyone help me or direct me to who can help me.
Apps on Cat S22 flip not working unless on wifi
I recently got a Cat S22 flip and am running into a serious issue. Unless i'm on wifi, none of my apps load. Maps, spotify, google, youtube, etc does not load and says i'm "offline". I get texts and calls no problem. In my mobile network bar icon on the upper right, it shows full bars with an exclamation point on the last bar. I've tried manually putting in a new APN per Tmobile's instructions, making sure data saver is off, turning on roaming data, restarting the phone, and making sure data is turned on for the specific apps I want to use. Nothing has changed. Anyone have any solutions? I bought this phone so I could be able to use maps and other apps, and the way it is functioning makes it unusable for me.
S22 Ultra Wifi and Hot Spot no longer working after latest update.
My S22 Ultra Wi-Fi and Hot spot no longer turn on after the most recent update UI 7.0. I took my phone to a T-Mobile store and was told a lot of people with the S22 are having this problem and they can't fix it. I have insurance so they told me they would replace it. Is replacing it going to fix the issue since it is a software bug? Of course, my model is on back order, so I have to wait 3 weeks. To add insult to injury they tell me there is a $5 fee. You break my phone with a crappy update and then want to charge me money to fix it? I get it that it is only $5 but I have had this phone probably 5 years and paid insurance of $18/month for 5 years and never once used it, my phone is paid for, yet they still feel the need to charge more money? Something as petty as this makes me consider leaving T-Mobile.Anyone else noticing Gen AI showing up in more day to day stuff?
i been seeing gen ai Google's gemini popping up everywhere from lock screens to emails to search. More than a chat these days seems to personalize in the background. Wondering if others have noticed the difference. useful or too much? Read this article the other day: https://glance.com/us/blogs/glancea...nceai/ai-trends/gen-ai-by-google-how-gemini-is-powering-next-gen-ai-experiences Thoughts?
Group Messaging
I'm using an iPhone 14 and I’m trying to send group messages that include both iPhone and Android users. I can send the group message, but the replies come back as individual texts instead of staying in the group thread. I noticed that in Settings > Messages, I have MMS Messaging enabled, but I don’t see the “Group Messaging” option at all. Can anyone help with this?
