Forum Discussion
crappy home Internet
STAY AWAY from home Internet! HUGE mistake! When you have it it's just there nothing to rave about, but it just drops out and an hour or more with tech support... Still nothing. Can't even connect to a remote server to do a speed test.
- formercanuckSpectrum Specialist
Afternoon ‘peak time of day’ is more likely T-Mobile’s ‘deprioritization’ in effect. Basically having their infra set the QoS tag low on home internet users to prioritize those on mobile devices. I’ve been using this service for 1 year, and work remotely over zoom. The ‘service’ itself is decent, HOWEVER, in your area, you’re getting the shaft due to the traffic in your area during peak times.
- I_don_t_wantoneNewbie Caller
Been with T-Mobile phone for 12-13 yrs. No real complaints but I honestly won't stay with the home Internet.
- formercanuckSpectrum Specialist
Possibly a location issue … I still typically get +400Mbps, and sometimes +500Mbps on this.
- I_don_t_wantoneNewbie Caller
Nope goes from good to nothing can't even get a signal to do a speed test.
- formercanuckSpectrum Specialist
Call customer service (if you can). Its possible that you're range/signal (device,) limited. If ‘good,’ is as good as you can get, they can diagnose signal (i.e. n71 good is different rhan n41). Also , there's a device which has external antenna which “can” help.
- I_don_t_wantoneNewbie Caller
Yeah had tech support every time they couldn't fix. I was told many excuses. Set reset bla bla bla after an hour or so I just had to wait. It would work and get 160 then can't even connect to a test site.
- gramps28Router Royalty
Like @formercanuck stated in his first post it's a location issue.
- I_don_t_wantoneNewbie Caller
Not location not signal not equipment
- formercanuckSpectrum Specialist
Not sure how you would explain this then.
- I_don_t_wantoneNewbie Caller
Easy to explain sometimes it' works other times it doesn't. And tech support will tell me it should be working but it isn't. Garbage WiFi other times
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