Forum Discussion
5G(arbage) internet
I got sucked into the 5g internet after having horrid experience with overpriced AT&T. I live 80 feet from the TMobile cell in an urban area. I've had repeated loss of signal and buffering since Dec '24. I recently replaced the Gateway (to hell) and still suffer from the same issues. And after pointing the Gateway directly at the cell tower by tech insisting this will resolve signal issues. Anyone stating they haven't had issues must be a paid employee of T-MOBILE posting to keep their job or bucking for promotion to store assistant manager.
Similar situation, I live across the street from a tower and it definitely seems like the one my router is connected to. Latency has been so much worse in the past couple/few months than when I first signed up a year ago, but it's never been totally without issues. Worst is when the router says it's got a "strong connection" but there's no internet. When the tower (which I have line of sight on out my window) goes down, I can see on my phone that I have 2 bars of 4G from the next nearest. The router is surely "connected" likewise but unable to provide a reasonable high-speed connection. We're having to reset the router daily at this point, and we're still running into lag spikes and juddery connections on calls, streaming, and games.
Update: After speaking with troubleshooting, it turns out there's been maintenance on our tower. They recommended checking the T-Life app, or calling in to speak with Internet troubleshooting, to figure out if that's the case and to get updates on it.
Your best bet is probably to ask and see what's going on with your tower. They told me my service should be improving in a couple of weeks once the maintenance is done.
You can get the cell tower ID from the T_life app. It could be that your assigned tower is not the one "within 80 feet". Call TM can cross-check you tower assignment. I live 5.7 miles from my tower (rural area), and I get quite good speeds.
At 80', you would be getting an unhealthy dose of radiation.
