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dwcraig1
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Joined 26 days ago
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Re: 5G Gateway intermittent outage
Electronics will do some strange things when under powered. If you used the power supply that came with the first gateway try using the new one. Next I would power the gateway from another circuit within the residence either by moving the gateway or by using an extension cord. Ensure that your plugging the power supply into the correct port on the gateway, I was going to try plugging mine into the other C port to see if it would even power on but I missed my chance to do so as my son is using his computer.Re: 5G Gateway intermittent outage
I'm just a customer but have you checked the Advanced Cellular Metrics to see if they look good? I'm about the same distance from their tower also and have had no disconnects other than ones I created. I have only had it for a month. Since you replaced the gateway and experience the same problem perhaps the tower is where the problem lies.
