Forum Discussion

CheOne's avatar
CheOne
Newbie Caller
11 months ago
Solved

bad internet speed

Since yesterday, I have been having problems with the internet; it is working very poorly. It takes me 15 minutes to download a 10 MB file, and some websites take forever to load, even though speed t...
home internet
home internet service gateway
t-mobile
  • copz1998's avatar
    copz1998
    11 months ago

    @Rikus86, if your metrics are inline, then I would call customer support. It may be a regional issue or TM is working on a tower in your area. If you call, let us know what they say. 

Rikus86's avatar
Rikus86
Network Novice
11 months ago

Same problem here since Sunday. Ping between 30-70, Upload between 80-100 mb, then upload speed .15-1 mb or no upload speed at all. I’ve relocated the router to other places, rebooted it several times and left it unplugged over night. Still no change. Can’t even use it at all.