Forum Discussion

dbuffz's avatar
dbuffz
Network Novice
23 days ago

Home internet frequently disconnects wired connections

I have the T-Mobile 5g home internet with the TMO-G4AR modem and daily my 2 wired connections (using two different ports) disconnect. As soon as I reboot the modem the devices come back online. no issues with wireless connected devices. Is this a common problem? very frustrating since parts of my home security is connected wired to the modem. 

  • dbuffz's avatar
    dbuffz
    Network Novice

    Forgot to mention I contacted support and had them send me a new modem and having the same issues.