Still need help or have questions about T-Mobile Internet?
If you need support,
If you need support,
Call: 1-844-371-1373
Call: 1-505-998-3793
All calls made to this number from a
Customer Care representatives are available daily from 4 a.m. to Midnight PST
TTY service is available for people who are Deaf, Hard of Hearing, DeafBlind, or have a Speech Disability.
We are having an issue with our TTY service. If this is care related, please reach out to our messaging team for help. If this is not care related, please dial 711 from your handset for help.
Call us via TTY toll-free at 1-800-676-3777
TTY hours are from 4:00 a.m. - Midnight PST, daily.
Just dial the short code below as if you were making a phone call (information is not available via text message), hit "Send," and we’ll give you the info you need. It’s fast, easy, and free!
#BAL# (#225#) – For your account balance and last payment received info.
#MIN# (#646#) – For your minute use for the current billing cycle.
#MSG# (#674#) – For your message use for the current billing cycle.
Questions and Comments
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You can pay your bill online, or by phone at 1-877-453-1304.
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