Contact T-Mobile Internet Customer Service

Still need help or have questions about T-Mobile Internet?

If you need support, T-Mobile's dedicated team of experts are just a call or message away and available 24/7!

T-Mobile Home Internet Customer Service

T-Mobile Home Internet Sales Support: 1-844-839-5057

T-Mobile Home Internet Tech Support: 1-844-275-9310

T-Mobile for Business Home Office Internet Customer Service

Metro by T-Mobile Home Internet Customer Service

International Callers

Call: 1-505-998-3793

All calls made to this number from a T-Mobile handset are free from roaming, airtime, or long-distance charges. Calls made to this number from landlines and non-T-Mobile phones will incur international long-distance charges as well as any other additional charges that may apply.

Customer Care representatives are available daily from 4 a.m. to Midnight PST

Call Us - TTY

TTY service is available for people who are Deaf, Hard of Hearing, DeafBlind, or have a Speech Disability.

We are having an issue with our TTY service. If this is care related, please reach out to our messaging team for help. If this is not care related, please dial 711 from your handset for help.

Call us via TTY toll-free at 1-800-676-3777
TTY hours are from 4:00 a.m. - Midnight PST, daily.

Short Codes

Just dial the short code below as if you were making a phone call (information is not available via text message), hit "Send," and we’ll give you the info you need. It’s fast, easy, and free!

#BAL# (#225#) – For your account balance and last payment received info.

#MIN# (#646#) – For your minute use for the current billing cycle.

#MSG# (#674#) – For your message use for the current billing cycle.


Questions and Comments

T-Mobile Customer Relations
PO Box 37380
Albuquerque, NM 87176-7380

Please don't send payments to this address.



You can pay your bill online, or by phone at 1-877-453-1304.


Bankruptcy Legal Notices

T-Mobile Bankruptcy Team
PO Box 53410
Bellevue, WA 98015-3410
DMCA Notices

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