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[](https://www.t-mobile.com/home-internet) Log in [](https://www.t-mobile.com/home-internet) Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Plans](https://www.t-mobile.com/home-internet/plans) Plans - [Home Internet plans](https://www.t-mobile.com/home-internet/plans) - [Home Internet ALL-IN plan](https://www.t-mobile.com/home-internet/plans/all-in-unlimited-internet-plan) - [55+ Phone & Internet Bundle](https://www.t-mobile.com/home-internet/deals/phone-internet-bundles-for-seniors) - [Home Internet AWAY plan](https://www.t-mobile.com/home-internet/plans/rv-camper-internet-plans) - [Home Internet Backup plan](https://www.t-mobile.com/home-internet/plans/5g-backup-internet-options) - [Business Internet plan](https://www.t-mobile.com/business/solutions/business-internet-services/small-business-internet) - [Prepaid Internet plan](https://www.metrobyt-mobile.com/home-internet-plans.html?INTNAV=tNav%3APlans%3APrepaidInternetPlan) - [Fiber Internet](https://www.t-mobile.com/home-internet/fiber) - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) Internet Speed & Technology - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) - [Internet deals](https://www.t-mobile.com/home-internet/deals) Internet deals - [Internet deals](https://www.t-mobile.com/home-internet/deals) - [Phone & internet bundles](https://www.t-mobile.com/cell-phone-plans/phone-home-internet-bundle) - [Same Day Delivery](https://www.t-mobile.com/home-internet/doordash-same-day-internet) - [Moving](https://www.t-mobile.com/home-internet/transfer-internet-service) - [Support](https://www.t-mobile.com/support/home-internet) Support - [Getting started](https://www.t-mobile.com/support/home-internet) - [WiFi Gateway device](https://www.t-mobile.com/support/home-internet/t-mobile-gateway) - [Internet app](https://www.t-mobile.com/support/home-internet/app) - [Test Drive Worry-Free Trial](https://www.t-mobile.com/support/home-internet/15-day-test-drive) - [Home Internet FAQ](https://www.t-mobile.com/home-internet/faq) - [Internet Troubleshooting](https://www.t-mobile.com/support/home-internet/customer-support) [Contact](https://www.t-mobile.com/support/home-internet/contact-us) Contact - [Sales: 1-844-839-5057](tel:1-844-839-5057) - [Support: 1-844-275-9310](tel:1-844-275-9311) - [Check order status](https://www.t-mobile.com/orders/order-status) - Screen share with an Expert Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions [Check availability](https://www.t-mobile.com/home-internet/eligibility) My account [Log in](https://www.t-mobile.com/signin?state=https%3A%2F%2Fwww.t-mobile.com%2Fhome-internet%2Fplans) [Back to my account](https://www.t-mobile.com/account/dashboard) For Home Internet customers only - [Sign up for T-Mobile ID](https://www.t-mobile.com/home-internet-signup) - [Wireless](https://www.t-mobile.com/) - [Business](https://www.t-mobile.com/business) - [Prepaid](https://prepaid.t-mobile.com/home) - [Internet](https://www.t-mobile.com/home-internet) [](https://www.t-mobile.com) # T-Mobile Internet Network Speeds Learn about factors that may impact your network speeds and tips on how to improve your signal. - [Tips to make your Internet faster](https://www.t-mobile.com#tips) - [Distance from the gateway](https://www.t-mobile.com#distance) - [Connected devices & services](https://www.t-mobile.com#connected) - [Interferences](https://www.t-mobile.com#interference) - [Connection types](https://www.t-mobile.com#connection-type) ## Tips to make your T-Mobile Internet faster 1. __Turn off equipment from other providers__ Before you turn on your gateway and set up your network, turn off equipment from previous providers to avoid interference. 2. __Try multiple gateway locations.__ Use the interactive gateway placement assistant in the [T-Life app](https://www.t-mobile.com/support/home-internet/app "T-Mobile Internet app how-tos") to find the best location and signal for your gateway. 3. __Place the gateway away from other devices.__ Some devices like Bluetooth, fluorescent lights, microwave ovens, or baby monitors, may cause interference. ## Tips to make your T-Mobile Internet faster ## Distance from the gateway Wi-Fi signal ranges vary depending on interference and obstructions, so devices further away from the gateway will have a weaker Wi-Fi connection. For example: - Devices 15 feet from the gateway are great for gaming, HD/4K streaming, etc. - Devices 20-25 feet away may have reduced speed for services such as gaming, video conferencing, etc. - Devices 35 feet away may have significantly reduced speeds for services that HD streaming.   __Tips to improve your network__ - If there is a strong signal on a gateway, try moving it to a central location to increase mesh Wi-Fi coverage within the home. - If the gateway needs to be in a specific location to get a strong signal, adding a [mesh Wi-Fi extender](https://www.t-mobile.com/support/home-internet/home-internet-plus) may help. ## Distance from the gateway ## Connected devices & services If multiple devices are using the network at the same time, it will require more data, and you may notice fluctuations in network speeds.   __Tips to improve your network__ - Move your gateway to a location with stronger signal. - Ensure you have a strong Wi-Fi connection. - Limit usage on unnecessary devices. ## Connected devices & services ## Interferences Physical barriers such as walls and floors or devices that broadcast different wireless frequencies can cause Wi-Fi signal interference. Building materials such as brick or metal may cause more interference than thinner materials like drywall.   __Tips to improve your network__ - Devices closer to the gateway with a clear line of site will have greater speeds. - If the signal is being blocked by specific devices, try moving the gateway to a different place or add a [mesh Wi-Fi extender](https://www.t-mobile.com/support/home-internet/home-internet-plus). ## Interferences ## Connection types - LAN/Ethernet connection typically provides the fastest speeds - 2.4 GHz is used by older wireless standards and technologies (802.11 b/g/n) and has the furthest reach, but at the lowest speeds. - 5 GHz is available to devices using the latest wireless standards such as 802.11ac, and some older standards (802.11 a/n). The 5 GHz frequency band provides wireless signals with a shorter reach than 2.4GHz, but at the highest speeds.   __Tips to improve your network__ - Connect using ethernet when possible. - The T-Mobile 5G Gateway default Wi-Fi setting (band steering) detects and automatically steers devices to either 2.4 or 5 GHz frequency. - If a device is experiencing issues connecting or staying connected, use the [T-Life app](https://www.t-mobile.com/support/home-internet/app) to create two separate Wi-Fi networks for 2.4 GHz and 5 GHz, then test the device on each network. ## Connection types ## Need help? Check out these additional resources to help improve your network or to help fix some common issues. [Troubleshooting Guides , opens in a new window](https://www.t-mobile.com/support/home-internet/customer-support) [Network Improvement Tips , opens in a new window](https://www.t-mobile.com/home-internet/the-signal/speed/got-need-for-faster-internet-speed) ## Need help? ## Looking for something else? [Return to T-Mobile Internet Support](https://www.t-mobile.com/support/home-internet)   __Was this helpful?__    Survey Link ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen with an Expert __Get guided support over the phone or while shopping in-store__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. 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